- Agfa, a supplier to the commercial print industry in the U.S., announced it has become the national distributor for MGI systems, including the Meteor production color system series, which uses engines from Konica Minolta. (This means more sales reps in the street marketing the MGI production print systems.)
- A managed print services program implemented by Erie County, NY, results in lawsuit:
- The county recently replaced all of the desktop and small printers used by the 1600 employees and replaced them with an MFP for every 15 employees.
- Margaret Pascale, a 61-year-old woman with a prosthetic left leg, requested that her personal printer be brought back due to the pain she experiences when walking.
- The county’s IT department refused, so she filed a lawsuit.
- The county lost the lawsuit, and not only gave her the printer back, but also paid a $5,000 fine, and gave her a check for $2500.
- Paper is better for voting in elections. After spending hundreds of millions of dollars on touchscreen voting machines in California, new Secretary of State, Debra Bowen, conducted a study of their accuracy and data security, and decided to switch back to paper ballots.
- Lexmark is set to release its Q3 2014 results. Expectations:
- Total revenue down due to selloff of its inkjet division to Funai
- Operating income and net income are growing, due to growing sales of solution software
- 77% of revenue is laser printer/MFP units and supplies, but unit sales are down
- Lexmark’s President, Marty Canning, gave out details in recent interview:
- Goal is that 50% of the company’s revenue comes from solution by year 2017
- Has made 11 acquisitions of solution software companies since 2010
- Its “Business Solutions Dealer” division has hardware unit sales up 26% and hardware revenue up 17%
- Selling solutions “offers the opportunity to create differentiation”
- Has “nearly 100% renewal rate with managed print services customers”
- Lexmark claims to have equipment in:
- 30% of the top healthcare systems in the U.S.
- 40% of the top K-12 school districts
- 70% of the top federal agencies
- 90% of the top global retailers
- 36% of the top Fortune 50
- 70% of the top banks
- Kodak’s new CEO, Jeff Clarke, announced it is looking for new ways of turning in old unused patents into revenue generating business:
- Trade technology for a stake in other companies
- License to manufacturers that would use Kodak technology inside their products
- “There are healthcare opportunities, consumer opportunities, etc.”
- Kodak announced it sold a NexPress SX3900 production color LED system to Phoenix Graphics, a commercial printer in Rochester, NY.
- Microsoft gave out details on its Windows operating system refresh plans:
- Will call the replacement for current Windows 8/8.1, the new Windows 10, and will skip number 9
- Late 2015 is target launch date
- “plans to deliver on the promise of a unified platform”
- “the OS will run across the entire range of devices, gadgets and PCs”
- Net Applications released results of survey of what operating systems are in use on desktop computers:
- Windows 7 = 51.71%
- Windows XP = 23.87% (no longer supported by Microsoft)
- Windows 8/8.1 = 12.26%
- Macintosh OS X = 6.38%
- Windows Vista = 3.07%
- Linux = 1.64%
- Ricoh announced that it launched a new web portal for its customers in Canada featuring:
- Supply ordering
- Track orders in real time
- Service call requests
- Account management
- Access sales reps
- Ricoh announced it placed a Pro C901 production color system at Alphagraphics, a commercial printer in Arvada, Colorado.
- Ricoh announced it is now a Silver Elite sponsor of XPLOR International, a worldwide electronic document system association (related to production print). Other members include:
- Canon
- Crawford Technologies (software0
- GMC Software
- Hewlett Packard
- Ricoh announced that it has received a patent for “electronic replacement of pre-printed forms” technology.
- NetDocuments announced it won a cloud-based document management solution contract from Jackson Kelly Law Firm of West Virginia, replacing a system from Worldox, which was on premise.
- ReportsnReports published study of ECM (enterprise content management) market:
- Global enterprise content management market grow at a CAGR (cumulative annual growth rate) of 12.7%
- to reach $12.32 billion by 2019
- High growth vertical markets for ECM:
- Consumer goods and retail
- Healthcare
- Government
- Transportation
- Hospitality
- Telecom
- IT
- Nucleus Research published a report that shows that companies get $7.50 back in savings for every $1.00 they spend on ECM.
- Global enterprise content management market grow at a CAGR (cumulative annual growth rate) of 12.7%
- Gartner published a report on ECM that shows:
- The banking/financial services industry is the largest targeted vertical market for ECM sales
- Successful vendors provide packaged applications or solutions frameworks for specific content-centric applications
- ECMs must integrate well with core banking and financial applications
- Hewlett Packard announced it sold an Indigo ws6800 production color system to Quad/Graphics, a commercial printer in Franklin, WI.
- HP announced it installed a T350 Color Inkjet Web Press at Hudson Printing of Salt Lake City, Utah.
- HP scheduled a press conference in New York on 10/29/2014, entitled; “Reimagine the Possibilities”, and is rumored to be the launch of new 3D printing systems.
- Xerox gets more bad press. According to the Chicago Tribune newspaper, when Xerox won the red light camera management contract from the City of Chicago, it offered a unique way to boost traffic tickets revenues:
- Mayor Rahm Emanuel’s office switched vendors from Redflex Traffic Systems, who originally installed the cameras, to Xerox in February, 2014
- Apparently, Xerox recommended that the time for yellow traffic lights be changed from 3 seconds to 2.9 seconds to generate more revenue
- The change resulted in 77,000 more red light camera tickets issued, providing the City of Chicago with $8 million in additional traffic ticket revenue
- The switch was discovered by the Chicago Tribune newspaper, and now the Mayor has ordered Xerox to move it back to 3 seconds
- The Mayor has yet to decide if he will refund the fines levied so far
- Xerox launched the WorkCentre 4265 featuring:
- A4 b/w MFP
- Made by Fuji
- Base MSRP of $3532
- Top scan speed of 35opm
- Scans both sides of original at same time
- Optional stapling finisher
- Max paper supply of 3240 sheets
- Top print speed of 55ppm
- 250K/month max duty cycle
- 7” color touchscreen LCD
- Built-in print controller
- Actual maker unknown
- 1GHz processor
- 320GB hard drive
- 2GB RAM
- 10/100/1000BaseT & USB ports
- XPS, PCL & PS print drivers standard
- Xerox announced it has closed a pulverized color toner manufacturing plant in Oakville, Canada, laying off 69 employees.
- Xerox announced it won a 5 year managed IT services contract from Allegion Inc., of Carmel, Indiana, which provides security solutions to businesses worldwide
- Xerox announced it won a speed camera management contract from the City of Saskatchewan, Canada for $4.5 million over 2 years.
- Xerox announced it won managed print services contract from Allina Health of Minnesota:
- Cost savings of $750,000 in 1st year
- Included 1,400 new MFPs across 11 hospitals
- Automatic toner replenishment
- On why they chose Xerox, Grant Logan, the hospital director of SCM stated; “one printing provider wanted to sell us machines, while another told him we have cool stuff”, but Xerox stated “we want to partner with you.”
- Xerox cuts employee training program in a cost cutting move.
- Xerox’s President of Corporate Operations, Herve Tessler, stated that “Xerox have met its goal of embedding the principles and practices of Lean Six Sigma within the business, we no longer have a need for a centralized Lean Six Sigma function and will disband the corporate Lean Six Sigma team”:
- Will result in layoff of 12 people
- Lean Six Sigma program gave extensive training to Xerox employees, akin to martial arts, with a belt-based system showing mastery of certain skills
- “this will free up funds to invest in marketing and customer-led innovations”
- Former Sharp CEO, Ed McLaughlin, was named to the board of Continuum, which provides managed IT services for resale by independent copier dealers.
- Continuum’s CEO, Michael George, stated that the managed IT services market will surpass $320 billion by 2020
- Equipment Brokers Unlimited, a used copier distributor in Los Angeles, CA, announced that its original co-founder, Jon Rashap, has returned to the company as CEO.
- Print Audit published study of end user IT executives regarding managed print services contracts:
- 50% who have MPS have outsourced some IT work
- 68% are familiar with MPS (only 38% of business executives)
- 78% of lead contacts for MPS are CIOs or IT Directors
- 36% of businesses are using MPS
- 52% of business without MPS are dissatisfied with print functions and cost
- 28% have begun researching MPS
- Kyocera announced it won a solar rooftop panel installation contract from the Seattle Mariners Major League Baseball Team, for its spring training facility in Peoria, AZ.
- Office Depot announced it will layoff 1,100 employees in Europe to further cut costs.
- Canon announced it sold an imagePRESS production color system to GlobalSoft Digital Solutions of Mahwah, NY, to produce photo books.
- Canon announced it will be launching new desktop inkjet printers and AIOs under the Ink Efficient E-series branding:
- “”many of the large customers are not opting for inkjet printers to lower their printing costs”; stated Gautam Paul, Assistant Director at Canon
- Canon announced that The Fenway Group, a commercial printer in Boston, MA, now has the following production systems in place:
- imagePRESS C6000VP
- imagePRESS C6010
- imagePRESS C7010VP (2 each)
- Oce VarioPrint DP120 (2 each)
- Samsung announced it has developed a flexible battery that can bend around your wrist, and could be used in future wearable technology.
- Symantec Software announced it will split into two companies:
- Adrian, former of HP, will lead global security sales
- Brett Shirk will lead global sales for its information management sales (eDiscovery, archiving, storage, etc.)
- Large multi-state copier dealer keeps growing. Jeff Gau, CEO of Marco, headquartered in Minnesota, announced he has acquired Illinois Valley Business Equipment (IVBE), which has locations in Peru, Bloomington and Peoria, Illinois.
- This is the 11th acquisition in last 3 years
- Xeikon announced it sold a 3500 production color LED system to IML Labels of Montreal, Canada. It will be used to produce labels for:
- Ice cream containers
- Yogurt pots
- Butter tubs
- Coleman Parkes published results of research of the education vertical:
- 80% of education leaders see digital maturity as key priority (online learning and enhanced classroom tech)
- 78% for financial vertical
- 73% in healthcare vertical
- 34% believe they will accomplish move by 2016
- 71% except to achieve goal by 2019
- 23% see a stronger competitive edge as number one benefit
- 19% want to improve business processes
- 17% want to improve access to info
- 12% wish to reduce time to complete tasks
- 80% of education leaders see digital maturity as key priority (online learning and enhanced classroom tech)
- Apple withheld a payment of $139 million from GT Advanced Inc. of Mesa, AZ, causing the company to go bankrupt:
- company was supposed to make sapphire glass for future Apple iPhones and Watch’s
- company just hired 727 employees, and now will lay them off before 12/15/2014
- was unable to meet Apple’s product quality standards
- OpenText Software announced it won an ECM contract from First Canadian Trust/First Canadian Title.
- Black Book Rankings published results of survey of nurses regarding EHRs:
- 93% do not have computers in each room or handheld mobile devices to enter data
- 91% have difficulty locating available computer workstation
- 15% believe that IT department is knowledgeable about EHRs and are receptive to suggestions
- 88% are unhappy with outsourced EHR help desks
- 98% of those directed to offshore EHR help desks do not have problems resolved
- Rate Cerner as the most user friendly EHR
- 67% report being taught workarounds to allow others to view PHI
- New study shows that 71% of hospitals plan to have a CDI (clinical documentation improvement) partner by the 3rd quarter of 2015, to help them prepare for the new ICD-10 coding system requirement from the federal government.
- MeriTalk published latest research on healthcare infrastructure:
- 96% of healthcare organizations say their infrastructure is not yet ready
- 47% are planning to enhance security
- 38% plan to improve application performance
- 31% plan to invest in cloud solutions
- 31% plan to modernize backup and recovery
- 49% are using private cloud solutions
- 35% are using public clouds
- 50% say that Big Data and analytics is helping them reduce hospital readmissions
- 46% use Big Data to conduct cost benefit analysis to reduce project risk
- 38% use Big Data to manage clinical and IT staffing levels
- 24% use Big Data to prescribe preventative care
- 57% say mobile technology is important tool in viewing real-time patient info
- 46% want mobile for clinical notifications
- 41% want mobile for ePrescribing
- 38% want mobile for patient communications and reminders
- 54% are using social media to secure collaboration
- 52% are communicating with patients and sending medication or followup reminders
- 31% are collecting data from wearable tech
- 96% of healthcare organizations say their infrastructure is not yet ready
- eClinicalWorks announced it won EHR contract from Beaver Dam Community Hospitals of Wisconsin.
- The Obama administration announced that Lucia Savage will replace Joy Pritts as the new Chief Privacy Officer, to enforce HIPAA and help implement ObamaCare.
- The 2014 JAMA Internal Medicine study reveals:
- The federal government’s Medicare program spent $8.5 billion on services deemed to have little or no clinical value in 2009
- On average, Medicare spent an average of $11,328 per person
- Medicare penalized 2,610 hospitals in the U.S. for high patient readmission rates
- According to the American Hospital Association latest report:
- There are 5,723 hospitals in the U.S.
- There are 4,999 community hospitals in the U.S.
- There are 1,326 critical access hospitals in the U.S.
- Kaiser State Health Facts published how much hospitals spend on inpatients stays:
- $2,088 = nonprofit hospitals
- $1,667 = government run hospitals
- $1,628 = for-profit hospitals
- Kaiser State Health Facts published data on doctors in the U.S.:
- 893,851 = number of active physicians
- 425,032 = primary care physicians
- 468,819 = specialty physicians
- 21% = number employed by a hospital
- 5% = number of hospitals that employ nurse practitioners and physician assistants
- Up from 53.9% in 2012
- ObamaCare impact on number of people choosing to become a doctor. The Association of Medical Colleges announced that finding a doctor is going to be harder in future. Based on its research, the U.S.:
- will be short by more than 9,000 physicians by 2020
- will be short by more than 130,000 by 2015
- HHS Hospital Compare data shows:
- 247 minutes = average time to wait in emergency room before being admitted to hospital
- The Bureau of Labor Statistics reported:
- $191,880/year = average salary of physicians and surgeons
- $68,910/year = average salary of registered nurses
- $95,070/year = average salary of nurse practitioners
- Reed Construction Data announced that there are 37 planned hospital construction projects in the U.S. that are estimated to cost $50 million or more each.
- The Council for Affordable Quality Healthcare announced:
- The healthcare industry can save $8.1 billion per year through conversions from manual to electronic transactions
- Paper based claims submissions cost $2.58 each while electronic claims are $0.54 each
- John Lynn, a venture capitalist who made his money working at Facebook, now wants to start EHR company to compete with Epic. In recent interview he stated:
- “Somebody has to go after the electronic medical record market in a really big way. Let’s go and take down this company called Epic, which is this massive, old conglomerate. It’s like the IBM of healthcare.”
- HIPAA/Data Security Breach news:
- The General Services Administration (GSA) of the federal government, admitted that its new open office design in Washington D.C., has resulted in a number of security breaches, as employees left their laptops out and not secured, as well as leaving confidential printed paper documents inside unlocked drawers of their desks.
- Flowers Hospital of Alabama announced former employee, Karmarian Millender, was indicted on charges that he stole PHI in scheme to commit tax fraud.
- Cedars-Sinai Medical Center in Los Angeles, CA, announced that 33,000 patients had their PHI exposed after a laptop computer was stolen.
- The Georgia Department of Behavioral Health and Developmental Disabilities notified 3,000 patients that their PHI may have been exposed after a laptop computer was stolen from an employee’s car.
- Touchstone Medical Imaging of Tennessee notified an un-named number of patients that their PHI may have been exposed after an employee mistakenly posted the info on the Internet.
- Novant Health Gaffney Medical Care of South Carolina notified an un-named number of patients that they PHI may have been exposed after two laptop computers were stolen from the clinic.
- Penn Highlands Brookville Hospital of DuBois, PA, notified 4500 patients that their PHI may have been exposed after a physician’s server was hacked.
- The South Texas Veterans Health Care System in San Antonio, TX, notified 4,000 patients that their PHI may have been exposed when it accidentally printed out the confidential information of the veterans on mail it sent to other veterans.
- Cone Health of Greensboro, NC notified 2076 patients of Southeastern Heart and Vascular Center that their PHI may have been exposed after it mistakenly mailed their information to the wrong patients.
- Tampa General Hospital of Florida notified 675 patients that their PHI was exposed after an employee was caught in possession of printed copies after being pulled over during a traffic stop.
- University of California – Davis Health System notified 1,326 patients that their PHI may have been exposed when an email system was hacked.
- “the hefty fines (HIPAA) recently will pale in comparison to those coming in the next year”; stated Jerome B. Meiters, attorney for the federal Office for Civil Rights
- “The people that are doing the hacking understand that a healthcare record is far more valuable from them to a standpoint to be able to market than basically stealing from a financial institution and getting people’s Social Security numbers”; stated Charles E. Harrell, attorney at Duane Morris Law Firm
- “An electronic record would have enough information that you could create a false identity pretty quickly”
- “Employers have to particularly mindful of the fact that people are out there trying to steal information”
- “If you are not encrypting in today’s world, I think you’re behind the curve”
- Kmart announced that a hacker breached its network and may have compromised an unknown number of customers’ credit and debit cards.
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