With DocManager, the electronic document management system from Muratech, you can increase your efficiency, simplify your business processes and locate records merely at the touch of a button – literally!
To further improve services and extend a global reach, Muratech DocManager has partnered with Expedient, the leading provider of Cloud services. This partnership brings experienced engineering staff, practical knowledge and, infrastructure and process certifications of Expedient to Muratech, that will ensure the delivery of premium services by Muratec’s DocManager.
Features
The integration of cloud offers improved security and availability of resources:
Security
It comprises of data and network security including:
- Physical security – CCTV surveillance, biometric and secure card access, motion detection
- Network security – firewalls, third party security auditing, intrusion detection, IPSec/VPN
- Secured Operating System – strong password enforcement, segregated client access, security log auditing, virus protection, patch management
- Secured Databases – security patch management, strong password enforcement, security log auditing, partitioned database access, database authentication
- Secured Web services – secure socket layer, certificate profiling, security log audit, username token profiling, data encryption, WS-Security specifications, client content segregation
- Secure software applications – roles-based security, integration with OS, comprehensive auditing, user controlled and automated redaction engine, dynamic filtering of content
Availability
With the delivery of DocManager as Software-as-a-Service (SaaS), we provide:
- Backups – full daily backup, four-week staggered tape rotation schedule, optional off-site backup, optional copy of meta-data and content monthly, multi-tiered routines
- Internet Connectivity – multiple ingress and egress points, load balanced access, connection filtering, fault tolerant transmission protocols
- Maintenance – scheduled and emergency maintenance, documented change control, maintenance communication plans
- System Monitoring – Log monitoring, monthly reporting, 24/7 response team
- Infrastructure Redundancy – dedicated power feeds and internet access, power, server hardware, network hardware and internet access redundancies
- Disaster Recovery – hot and warm site management, quarterly testing, disaster recovery policy audit, detailed recovery plan
Cloud Operations Certifications
Muratec DocManager has the following certifications for Cloud operations:
HIPAA
The Health Insurance Portability and Accountability Act provides federal protection for health information of patients. It requires:
- Auditing
- Controlled access to data
- Data has to be retained for at least six years
Sarbanes Oxley
Also referred to as the Corporate and Auditing Accountability and Responsibility Act, or the Public Company Accounting Reform and Investor Protection Act, it requires:
- Detailed auditing
- Data has to be retained for at least seven years
SOC Reports (SSAE – 16)
The Service Organization Control Reports provide confirmation of services provided to a user by a service organization.
PCI – DSS
The Payment Card Industry – Data Security Standards encompasses a set of detailed requirements in order to increase security of data and improve payment accounts. It requires:
- Building and maintenance of a secure network
- Protection of cardholder’s data
- Implementation of strong access control measures