– Xerox announced it won a 5 year managed IT services contract from MeadWestvaco, a packaging solutions company. Contract includes:
o Telecom system management
o ERP system management
o Migration of core IT functions to the cloud
o Hosting
o Network management
o Desktop support
– Xerox announced it sold an Impika Evolution production color inkjet system to Opus Group, a commercial printer in Australia, to produce short-run books. (Xerox bought Impika of France last year)
– Xerox announced it sold the following production print equipment to CFH Docmail, a commercial printer in England:
o Two iGens
o Three Color 8250 production color systems
o Two Nuvera 314EA Perfecting production b/w systems
o Nuvera 144MX production b/w system
– Xerox published warning about a new spam campaign. The email received by end user is entitled; “Scan from a Xerox WorkCentre Pro”, and has message that says “Please open the attached document. It was scanned to you using a Xerox WorkCentre Pro.”
o If user clicks on attachment, they will inadvertently install a new variant of the Oficio Trojan
o User will then be bombarded with fake security alerts in order to trick them into paying a license fee
o People who fall for the scam, may then compromise their credit card info
– Xerox launched two new scanning solutions aimed at the home office/small office:
o Xerox Digital Desktop Organizer
- $495 MSRP
- Includes Documate scanner with top speed of 25opm
- Holds up to 50 originals
o Xerox Digital Personal Organizer
- $299 MSRP
- Includes DocuMate scanner with top speed of 20opm
- Holds up to 50 originals
o Both include software:
- Cloud storage via free 30 day trial of Carbonite Online Backup
- eBook entitled; “Creating the Nearly Paperless Office”
- Nuance OmniPage Pro OCR software
- Nuance PaperPort
- Nuance PDF Converter
- Visioneer OneTouch
– Xerox announced that several of its products may be impacted by the HeartBleed data security bug:
o WorkCentre 3315/3325
o Phaser 3320
o Phaser 3160
o WorkCentre 3615
o D95/D110/D125 production b/w devices
o Phaser 6010, 6500, 6600 & 7100
o WorkCentre 6015, 6505 & 6605
o Color 560/570 Presses
o Color C75/J75 Presses
– Xerox announced it will use ReliaTel VoIP and Unified Communications Service Assurance software from Tone Software Corp, as part of its managed IT services offering to expand its visibility into clients’ voice network performance.
– Xerox published total compensation for some of its executives:
o Ursula Burns, CEO, made $10.2 million in 2013, down from $13.07 million in 2012
o Lynn Blodgett, EVP, made $7.3 million, down from $7.6 million
o Armando Zagalo de Lima, EVP, made $5.6 million, down from $7.06 million
o James Firestone, EVP, made $3.2 million, down from $5 million
o Kathryn Mikells, EVP and CFO, made $5.05 million
– Samsung announced it has hired former Microsoft executive, Ranjiv Singh as new VP of Marketing.
– Sharp announced it opened a new refrigerator manufacturing plant in Quesna, Egypt.
– Docuware announced it won a document management solution contract from Savills Inc,, a property management company, to convert 400,000 sheets of paper into searchable electronic documents.
– Managed print statistics from Photizo Group:
o Businesses who get an MPS contract realize savings of 22% to 35% of their print spending
o The total cost of printing can be as much as 15% of company’s total spending
o IT departments can spend up to 25% of their time maintaining office output devices
– Ricoh announced that its division in Canada will resell backup & recovery cloud storage solutions provided by CTERA.
– Ricoh launched 4 new A4 color desktop devices, the SP C250 series featuring:
o 21ppm top speed
o 4 tandem OPC drum design
o 2400x600dpi
o Smart Device Print & Scan app for communicating with smartphones and tablets
o Base MSRPs range from $360 to $899
– Heidelberg announced it sold a Linoprint C901 (relabeled Ricoh Aficio Pro C901 production color laser system) to National Multiple Listing, Inc. of Fort Lauderdale, FL.
o Sold two C901s to Ram Bureau Life Insurance Co. of Jackson, MS
– Ricoh announced a new option for its MFPs, called Streamline NX featuring:
o Loads on server to track usage volumes across dozens, hundreds, or thousands of MFPs
o Report print/copy volumes, color usage and duplexing
o Individual or aggregate basis
o Can implement usage policies that are enforced by the software and customizable for each user, group or individual
o Integrates into Ricoh MFP’s LCD touchscreen
o Scanning option features automatic routing with OCR
o Optional fax/scan tracking
o Metadata can be entered at MFP control panel for document indexing
o Customizable usage reports
o Remote fleet management
o Optional secure print with authentication
o Optional client desktop printing control
o Optional scan/fax server
o Optional Hotspot Enterprise for printing from mobile devices
– Ricoh announced it sold a Pro C751 production color system to UKP Worldwide, a specialist in international distribution, to produce variable data direct mail.
– Canon previewed its new production color inkjet system, the DreamLabo at the Print Expo in the country of India:
o Product aimed at the “wholesale photo finishers” market
o Uses full photolithography inkjet nozzle engineering (FINE) technology
o 600x600dpi with true 8 bits per pixel imagine, advertised as 2400dpi
o MSRP of $500,000
– Google filed a patent for a contact lens system that includes the features of Google Glass. Unknown if development is actually underway.
– Zuta Labs has invented a printer that works like a Roomba vacuum cleaner, as the small wireless device contains an inkjet cartridge, and it moves around the sheet of paper to print the image. Unknown the launch date for the “Mini Mobile Robotic Printer”
– Memjet announced it has developed a new color inkjet printhead design, called “Aspen”
o Could be integrated into an existing offset press, or and OEM designed printer or MFP
o Can be configured as a single inkjet print engine for printing on media up to 8.5” wide
o Can be configured with two inkjet print engine for printing on media up to 17” wide
o Top speed of 225 feet per minute
o 70,400 inkjet nozzles per head
o 1,600dpi
o No manufacturer has yet to announce it will use this technology
– Memjet inventor, Kia Silverbrook, is facing court next month in Australia over allegations he underpaid 21 employees at his research and patent application companies by more than $870,000 last year.
– Kodak announced that offset press manufacturer, Manroland of Augsburg, Germany, will offer an option to integrate Kodak Prosper inkjet heads into its presses for variable data applications.
– According to survey conducted by Okidata, 63% of businesses have no understanding of the spending on print
o 15% believe that printing costs could be accurately predicted
o 49% are unable to print from their mobile devices
– Okidata announced it will offer optional solutions for its MFPs, from Drivve Software of Austin, TX.
o Available for Okidata MFPs that offer the Extendable Platform, for access from touch screen LCD control panel
o Drivve/Image offers entry level document capture
- Create personalized multistep scan profiles
- Image cleaning
- Bates stamping
- Automatic file name generation and folder creation
- Converting images and adding metadata
- Scan to MS Exchange
- Output to fax servers
- Optional OCR module
- Convert documents to searchable PDFs, MS Word, Excel
- Automatically extract data elements using Zonal OCR
- Optional connector for Lotus Notes and Domino
- Optional barcode module
- Create barcode scan workflows
- Index, route and add metadata
- Work with 1D and 2D barcodes
- Optional connector for MS SharePoint
- Optional connector for ODBC compliant databases
o Drivve/Print offers entry level cost recovery
- Print from mobile devices
- Secure print
- Print via email, web upload or print app
- Supports over 500 document file formats
- Connects to Nuance Equitrac or PaperCut
- QR code based print app release
- Authentication via ID card
– SpringCM of Chicago, IL announced it has raised $18 million in funding to launch its cloud-based electronic content management solution.
– Copier dealer sells off its managed IT business. MT Business Technologies of Ohio announced it sold its Network Services Group to ES Consulting of Ohio. Selling price not announced.
o “We have always been toner-blooded. It’s a business decision to look at our core business”; stated John Luedy, COO.
– EFI published its first quarter’s financial results:
o Total revenue up 10% to $188.7 million
o Non-GAPP net income of $20.4 million
o Fiery division revenue up 9% to $69.1 million
– Interesting statistics from Cavendish Inc.:
o One day’s world trade in 1999, was equivalent to the whole world of trade in 1949
o One day’s scientific projects in 1999, was equivalent to whole world in 1960
o One day’s telephone calls in 1999 equivalent to all telephone calls made in 1983
o One day’s emails in 1999 equivalent to all emails in 1990
o It took radio 38 years to reach 50 million people
o It took TV 13 years to reach 50 million people
o It took the iPod 3 years to reach 50 million people
o It took the iPad less than 1 year to reach 50 million people
o Facebook added 100 million users in 9 months
o iPhone apps downloads hit 1 billion in 9 months
– Kyocera (aka Kyoto Ceramic Company) announced new solution offerings which can be integrated into its MFPs that are HyPAS equipped:
o $199 = AccuSender Fax, sends scans to fax server (sold separately)
o $365 = OpenText Alchemy Connector (connects to DMS)
o $44 = PanelPlus (creating one touch features on MFP control panel to simplify scanning and copying)
o $80 = Language Exchange (change control panel to French Canadian, Spanish and Portugese)
– Kyocera launched 4 new A4 b/w laser MFPs, the ECOSYS M3500 series featuring:
o M3560idn has a top speed of 62ppm for base MSRP of $4919
o M335idn has top speed of 52ppm for base MSRP of $3389
o M3540idn and M3040idn have top speeds of 42ppm for base MSRP of $2799 and $2459
o M3560, M3550 and M3540 have fax board standard
o Maximum duty cycles range from 150K/mo to 275K/mo
o Amorphous silicon ceramic drum with 500K page yield
o Document feeder holds up to 75 originals
- Scans in color
- Does NOT scan both sides of original at same time
o 7” color touchscreen LCD control panel
o Output tray faces front of device, under the RADF
o Comes standard with 100 sheet tray and 500 sheet drawer
- Can add up to four more 500 sheet drawers
- Auto duplex standard
o No optional finishing
o 25 second warmup time
o 8 second first copy out time
o Advertised as offering “1200dpi quality” but actual is 1800x600dpi
o Built-in print controller
- USB and 10/100/1000BaseT ports standard
- Apple AirPrint standard
- 667MHz processor
- 1024MB RAM standard (can upgrade to 2048MB)
- PCL, PS and XPS print drivers standard
- Scan to email/FTP/SMB/USB/TWAIN/WSD/network
- Optional 32GB or 128GB hard drive
- Optional data security kit
– Kyocera announced it will consolidate some of its operations in San Diego, CA in a cost cutting move, combining the ceramics and solar energy operations.
– ABBYY of Russia, maker of OCR and document capture solutions, announced new hires for its U.S. division:
o David Bayer is new VP of Product Management & Marketing
o Simon Jones is new VP of Client Services
– ESP, maker of power filters, acquired SurgeX International, one of its competitors.
– David King and Levar Vanhosen were arrested by Albany County Sheriff’s deputies after they were caught buying gift certificates using fake money they made using a color copier.
– Riso announced it sold one of its ComColor high speed color inkjet printers to Digital Dog Direct, a commercial printer in Ewing, NJ.
– Hewlett Packard announced it sold an Indigo 10000 production color system to Benson Integrated Marketing Solutions of Atlanta, GA, to produce branded sales literature, pocket folders, postcards, and customized direct mail pieces for its customers in the real estate vertical.
– HP announced it placed a T330 production color inkjet system at Hudson Printing of Salt Lake City, UT.
– HP published results of survey which found:
o 25% of males are most likely to shout verbal abuse at office printers
o 23% of females are most likely to “stroke the printer with words of encouragement to make it print faster”
o Average employees spends 5 minutes waiting for a document to print every day
o Employees wait at the printer up to 23 hours per year
o 73% claim that computer is upgraded more frequently than printer or MFP
o 47% claim that their printer is more than 3 years old
– Street pricing seen in the print for pay market:
o Ricoh Color Pro 751EX w/Fiery/Impose/LCT/stapling finisher for $50,000, less $6000 rebate. B/w clicks @ $0.009, color clicks @ $0.045. 11”x17” billed as one click, fixed for 36 months.
o Xerox D125 production b/w system w/LCT/Cover inserter/booklet maker for $47,000 with b/w clicks @ $0.0033. 11”x17” billed as one click.
– Sales & Marketing Management magazine published a survey of salespeople to describe their childhoods:
o 64% from middle class
o 71% were on a sports team
o 67% had to earn their pocket money
o 66% were popular
o 67% grew up in large city or town
o 36% were the first born
o 65% had more than 2 siblings
o 31% got their first jobs at 13
o Only 8% waited until 18 to get first job
– CSO Insight/Zilliant Survey reveals following about sales reps in 2013:
o 37% of time was spent selling (face to face, or on phone)
o 21% of time was spent on lead generation or account research
o 58% of sales reps met or exceeded their quotas in 2013
o 15.8% of customers switched vendors
– Samsung announced that its 270 megawatt wind farm is now operational in South Kent, Canada.
– According to Broadsuite Consulting, customers have following expectations regarding responsiveness to service and sales requests:
o 67% expect same day phone response to service request
o 47% expect response in 2 hours
o 35% expect response in 30 minutes
– New pricing from Adobe for its Digital Publishing Suite:
o $49.99/month for single edition license of Creative Cloud
o $395 each for single edition user to produce one multi-viewer app
o $400/month for cost Professional DPS license
– Quocirca published results of survey of attention to print security:
o 60% of business executives admit that they have experienced a print related data breach
o 75% indicate that print is critical or very important to their business activities
o 22% place a high priority on securing their print infrastructure
o 90% of public sector respondents admit to one or more paper based breaches
– AIIM published results of user perspectives:
o 74% have business improvement campaigns that would benefit from paper-free initiatives
o 41% claim that amount of paper flowing through business process is decreasing
o 11% claim that paper usage is increasing
o Respondents feel that driving paper out of the process would improve employee productivity by 29.7% on average
o 47% of organizations have made only 5% progress towards paper free goals
o 18% have not even started on paper free projects
o Most popular places for paper free projects are HR, AP and customer correspondence departments
o 20% print out electronic documents as part of process
o 13% print out documents and then scan them back in
o In next 12 months, will be increasing spend on mobile capture, OCR, BPM
o Spending on MFPs will be flat
– Apple, according to industry analysts, is looking to health insurance companies to help subsidize it rumored iWatch fitness bands.
o May launch in fall of 2014
o Component suppliers are gearing up to build 5-10 million Apple wearable devices a quarter
o May sell for $250 each
– eFileCabinet Inc., provider of document management software, reported an 46% increase in revenues during last quarter.
– ProSource, a Konica Minolta dealer in Ohio, announced it is expanding into Kentucky with new locations in Louisville and Lexington.
– ARS Technica reports that all smartphones running 4.1.1 version of Android OS are vulnerable to the HeartBleed security bug.
– Harris Interactive published results of survey that shows 82% of consumers are ignoring online ads.
– Simplifile announced it won a document management solution contract from Medina County, OH.
– Lumejet announced it sold an S200 photographic color system to Barnard & Westwood, a commercial printer in London, England.
– Karstedt Partners published results of survey:
o 50% of commercial printers state that their customers are demanding more customization
o 78% are respondents express dissatisfaction with existing solutions
o 61% of marketing respondents rate digital printing as extremely appealing
- 18% view digital printing as somewhat appealing
- 21% do not find digital printing appealing
o 59% of production respondents rate digital print as extremely appealing
- 18% rate digital print as somewhat appealing
- 23% do not find digital print appealing
– ResearchandMarkets published report predicting that the managed print services market will grow at a CAGR of 10.75% from now until 2016.
– Access Software, maker of electronic forms solutions for the healthcare vertical, announced it has selected ClearDATA’s HealthDATA Cloud Computing Platform to host its suite of software solutions.
– Economist magazine published results of survey:
o 51% of healthcare executives predict that over next 3 years, technology platforms will have biggest impact on their business models
o 71% believe they need to change faster over next 3 years
o 78% feel the pressure to change
o 34% believe that improving core business processes is important
o 34% believe that attracting and retaining customers is important
o 34% believe that optimizing supply chain is important
o 32% believe that adopting new technologies in important
o 42% rate data analytics as the technology with most potential to improve healthcare
– Greenway announced it won EHR contract from Kids First Pediatrics Group of Georgia.
– Epic announced it won EHR contract from Memorial Community Hospital & Health System of Nebraska. Also won contracts from:
o Dan C. Trigg Memorial Hospital of New Mexico
o Plains Regional Medical Center of New Mexico
o $48 million contract from Royal Children’s Hospital of Melbourne, Australia
o Oconee Medical Center of South Carolina (replacing McKesson Paragon)
– Allscripts announced it won EHR contract from Shenandoah Medical Center of Iowa. Also won contracts from:
o North-Shore LIJ of New York.
o Sisters of Charity of Leavenworth Health System of Colorado
– Athenahealth announced it won an EHR contract from Griffin Hospital of Derby, CT.
o Also won contract from Phoebe Physician Group of Georgia
– Siemens announced it won Soarian EHR contract from T. J. Samson Community Hospital of Kentucky.
– Blackberry, the struggling smartphone provider, announced it has invested in NantHealth, run by Patrick Soon-Shiong, to jointly develop a smartphone optimized for viewing diagnostic images, scheduled for release in late 2014.
– Nike let go of 55 of the 70 employees working on the FuelBand wearable smart device, and cancelled planned fall release of new model
– Nuance launched the “PowerShare Network”, a cloud-based network for securely sharing medical images, based on Nuance’s recent acquisition of Accelarad Inc.
– The U.S. Census Bureau published statistics based on 2012 data:
o 103,087,000 people worked full time, year round in U.S.
- 16,606,000 are employed by the government
- 12,597,000 work for state and local government
- 4,009,000 work for federal government
- 86,429,000 work in private sector (do not work for government)
- 77,392,000 work for enterprises
- 9,037,000 work for themselves
o 108,592,000 people who live in a household that includes people on “one or more means-tested program”
- 82,457,000 people live in households where one or more people are on Medicaid
- 49,073,000 live in households were someone got food stamps
- 23,228,000 live in households where one or more received WIC (women, infants & children) payments
- 20,223,000 live in household where one or more receive Social Security incentives
- 13,433,000 live in public or government subsidized housing
– HIPAA/Data Security Breach News:
o Redspin Research stated that HIPAA data breaches have climbed 138% in past year
- 29,276,385 PHI records have been affected since 2009
- 7.095,145 PHI records breached in 2013 that were reported
o Lisa Gallagher, Senior Director of Privacy and Security for HIMSS, stated that somewhere between 40-45 million PHI records have been compromised.
o Michaels Stores (craft store chain in U.S.) notified 2.6 customers that their credit cards and debit cards may have been exposed during a security breach.
o The Michigan Department of Community Health notified 2,595 patients that their PHI was exposed when a laptop computer was stolen.
o La Palma Intercommunity Hospital of California alerted an unknown number of patients that their PHI was exposed after a former employee allegedly accessed their info.
o UPMC of Pennsylvania notified 27,000 of its employees that their info was exposed because of a data security breach.
o The Canada Revenue Agency notified 900 taxpayers that their info was compromised due to a security breach caused by HeartBleed bug.
o EveryChild, Inc. of Austin, TX notifed 2,934 families that their info was exposed after computers were stolen from the office.
