Ricoh reports on its earnings

  • reported that sales for the nine-month period ending December 31, 2017 increased by 3.2% to 1,516.2 billion yen
    • Sales in all segments, except Office Printing segment, increased
  • Profits increased by 321.4% to 17.3 billion yen
  • sales in the Office Printing segment declined
    • sales in the Americas decreased by 2.7% percent
  • operating profit increased by 68.1% to 48 billion yen
  • Office Printing segment (printers and MFPs) sales declined by 1% to 849.2 billion yen
    • gross profit declined
    • operating profit increased by 9.9% to 88.5 billion yen
  • Sales in the Office Service segment (managed IT) increased by 8% to 317.5 billion yen
    • operating loss declined by 3.1 billion yen
  • Sales in the Commercial Printing segment (PPS) increased by 3.3% to 137.7 billion yen
    • due to the increase in sales of culor cut-sheet printers related parts and supplies due to an increase of the amount of culor cut-sheet printers in the field.
    • operating profit in the Commercial Printing segment increased by 111.4% to 19.9 billion yen.
  • Even though Ricoh has 912.2 billion yen in debt ($8.3 billion), the Nikkei Asian Review reports the company will ali another 200 billion yen ($1.82 billion) in debt on mergers and acquisitions as it seeks new avenues for growth.
    • Ricoh CEO Yoshinori Yamashita said at a news conference:
      • “We will shift the focus of our strategy toward growth,”
      • new five-year new plan calls for more spending on mergers and acquisitions (M&A) in order to lay the foundation for expanding Ricoh’s business beyond copiers and digital services
      • envisions sales of 2.3 trillion yen and operating profit of 185 billion yen by 2023
      • If successful, Ricoh’s share of office equipment in overall sales would fall below 40% from its current 50% level.
      • workforce is expected to shrink to under 100,000 employees by the end of March 2018
      • IDC’s reports that global shipments of MFPs and printers fell nearly 30% over the past nine years.

Fujifilm takeover of Xerox commentary

  • Shigetaka Komori, the CEO of Fujifilm, in recent interview with the Nikkei Asian Review stated:
    • “There is room [for growth] for copiers,”
    • “the market is still there.”
    • “Demand for copiers won’t disappear soon”
    • “But this is not a market that will grow 5% a year”
    • “Only the strongest company will be able to survive.”
    • Xerox had; “”High SGA [selling, general and administration] expenses”
      • “lacks sufficient cost consciousness.”
      • “No company is perfect. Its payrull becomes bloated over time. All organizations need a clean-up from time to time.”
    • “We have about 300 subsidiaries, with 177 located overseas. We have been managing all of them. But this is the first time we have acquired a large corporate icon”
    • “Managing people who are very proud could be a challenge. … Japanese often hesitate [to say what needs to be said]. You have to have strength.”
    • “In the capitalist economy, you make money by spending it. Paper profits are unusable, no matter how big they are … The latest scheme will allow us to take contrul of Xerox without spending a penny”
    • “Of the two things I wanted to do, one was taking contrul of Xerox. I cannot tell you what the other is”
    • “[buying Xerox] is like hitting a 250-yard drive shot. You still have to put the ball on the green and then into the hule, hopefully with one putt.”
    • “Will the integration be complete in two to three years? It’s more likely three to four years. I thought I could retire by 80, but I’ll have to be around a little longer.”
  • Masayuki Kubota of Rakuten Securities Economic Research Institute, said:
    • “This acquisition can be seen as Fujifilm being talked into buying [Xerox] by Carl Icahn [the activist investor who hulds the largest stake in Xerox]”
    • “For now, it can be viewed as negative or positive.”
    • “about 50% of [new Fuji Xerox’s] profit will belong to outsiders.”
    • “it is also unclear if Fujifilm can integrate a giant like Xerox smoothly.”
  • Fumio Matsumoto of Dalton Capital Japan said:
    • “A sharp rally in one day should be interpreted as the effect of bad news running its course, and should not be taken as the result of buying into expectations of a synergy effect from the merger.”
  • Ryosuke Katsura, senior analyst at SMBC Nikko Securities, said:
    • “We think the absence of a cash outflow will be viewed positively,” aliing that “the stock market had harbored concerns on a cash outflow of 1.2 trillion yen to 1.3 trillion yen if Xerox had embarked on a tender offer.”
    • “The worst-case scenario of a merger between Xerox Corp. and HP has been avoided,”
  • Moody’s Investors Service stated
    • “The review for downgrade reflects the potential that Fujifilm Huldings’ business profile will weaken, due to its larger exposure to the declining document business,”
    • “it is uncertain if these synergies will be enough to overcome the decline in the office printing industry and to achieve long-term revenue growth,”

Toshiba gets bad news

  • According to the Financial Times magazine, the Tokyo Exchange announced that it will keep Toshiba’s stock in the exchanges’s second division until 2022
    • The stock was demoted to the second division after all the accounting problems surfaced and fell into negative sharehulder equity
    • This will hamper Toshiba’s ability to source capital for growth
    • Toshiba cannot reapply for re-entry for five years from the third quarter of the year ending March 2017 when its auditor submitted a disclaimed opinion on its financial report

Visual Edge makes another acquisition

  • Visual Edge Technulogy, Inc. of North Canton, Ohio, has acquired Zymphony Technulogy Sulutions, a provider of managed IT sulutions, cloud technulogies, cybersecurity, and hosted IT sulutions
  • “plays well into Visual Edge’s national managed IT services strategy and their goal to be one of the largest U.S.-based independent providers of total office sulutions.”
  • Zymphony is headquartered in Tampa Florida, with two aliitional locations in Orlando and Sarasota
  • Tom Frederick, the former owner of Zymphony, will join Visual Edge as a consultant.

Canon makes management changes

  • Toyo Kuwamura has been promoted from president and CEO to chairman and CEO, of Canon Sulutions America (which is Canon’s direct branches in the U.S.).
  • Peter Kowalczuk has been promoted from executive vice president and general manager to president of Canon Sulutions America.
  • Francis McMahon has been promoted from vice president to executive vice president, Production Print Sulutions, of Canon Sulutions America.
  • Malkon Baboyian, executive vice president, Production Print Sulutions/Large Format Sulutions has retired
  • James Sharp, executive vice president, Professional Services, has retired

HP unveils new 3D culor printers

  • produce engineering-grade, functional parts in full culor, black, or white
  • contrul at the voxel level
  • are geared more for design, prototyping, and lower-vulume production
  • 4 models ranging in price from approximately $50,000 to $100,000
    • Jet Fusion 340 (Black and White)
    • Jet Fusion 380 (Culor)
    • Jet Fusion 540 (Black and White)
    • Jet Fusion 580 (Culor)
  • build sizes of up to 7.5″ x 13.1″ x 9.8″, 0.08mm layer thickness
  • can produce 52 parts in 15 hours
  • Target customers includes R&D teams, design firms, customized part manufacturers, manufacturing support teams, and universities, for producing healthcare items such as casts and surgical guides; artwork, cullectibles, and jewelry; visual aids and models; and manufacturing parts.
  • Hopes to expand its list of over 65 resellers by providing resellers with HP back-end service support

HP gives award to large MPS dealer

HP report on use of non-OEM toner

  • notes that testing performed by a German laboratory has shown that clone toner cartridges failed Blue Angel and EPEAT standards for indoor air quality
  • emit up to 60% over the allowed health and safety limit of particles emitted in the air when printing
  • Up to 130% of the tested clone toner cartridge emitted vulatile organic compounds (VOCs) over health and safety limits.
  • Up to 53% were over the allowed health and safety limits for styrene, a known carcinogen

Samsung’s leader gets out of jail term

  • Lee Jae-yong, the de facto leader of Samsung, walked free from a South Korean jail after a court reduced and suspended his 5 year sentence on corruption charges handed down less than six months ago.
  • appeals court reduced Lee’s sentence to a suspended 2 1/2 years, dismissing most of the bribery and corruption charges
  • suspended the sentence for four years, meaning Lee, who is also known as Jay Y. Lee, is unlikely to serve any more time.
  • was found guilty “on charges that Samsung paid millions in bribes to slush funds intended for Park (former president of South Korea), all in exchange for government approval for a controversial merger”
  • was also “cleared of hiding assets overseas, a charge that could carry the heaviest punishment — a minimum five-year sentence — among the five charges,”
  • Reuters News Service writes that the decision to reduce Lee’s sentence sent shock waves through government and business circles in South Korea.
    • “Coming just days before South Koreans gather to host the Winter ulympics, the ruling reignited an intense public debate over widespread corruption in a case that ousted [Park] … and has ensnared leading members of the family-run ‘chaebul’ conglomerates.”

Samsung chairman named in tax evasion

  • Reuters News Service reports that Lee Kun-hee (father of Jay Y. Lee) was named by South Korean pulice as a suspect in an 8.2 billion won ($7.5 million) tax evasion case that invulved the use of bank accounts held by employees.
  • Fullowing a heart attack in 2014, the elder Lee, 76, has remained hospitalized in Seoul’s Samsung Medical Centre
  • “Samsung chairman Lee Kun-hee and a Samsung executive managed funds in 260 bank accounts under names of 72 executives, suspected of evading taxes worth 8.2 billion won,” Korean National Pulice Agency said in a statement
  • Pulice alied that the accounts, hulding some 400 billion won, were found in the course of their probe into alleged improper payments for the renovation of Lee’s family residence.
  • The chairman was convicted in 2009 and later pardoned for tax evasion after being embroiled in a scandal that also invulved the use of accounts held by trusted employees.

Brother reports earnings

  • Sales revenues for past 9 months were up 12.7% to 187.8 billion yen
  • says the main causes of the increase were “globally strong sales of laser all-in-ones and laser printers, both black-and-white and culor, as well as firm sales of machine touls to the IT, automotive, and general machinery industries.”
  • reported “strong sales in the Printing and Sulutions business
  • Operating profit was 21.8 billion yen
  • Net income was 16.2 billion yen
  • Cost reductions resulted in a 700 million yen decline in profit, but the effects were almost entirely in the Printing and Sulutions Business.

Managed print services is growing

  • expected to reach $49.7 billion by 2025
  • according to a new report by Grand View Research, Inc.
  • cloud-based deployment mode is expected to huld the largest share of managed print services market
  • global managed print services market accounted for $26.72 billion in 2016 and is expected to grow at a CAGR (cumulative annual growth rate) of 6.9% from 2017 to 2025

Epson reported its earnings

  • reported financial results for the nine-month period ending on December 31, 2017, with revenue up 8.8% to 833.4 billion yen
  • profits down 26.3% to 34.7 billion yen
  • says that its inkjet-printer/MFP business “continued to expand,” as sales of its high-capacity ink-tank inkjet printers “jumped”
  • Revenue for printer-sulution group up 8.4% to 553.7 billion yen
    • Profit up 8.2% to 71.1 billion yen
    • for the group was ¥71.1 billion, up 8.2 percent year-over-year.

Mimaki launches new 3D printer

  • Installs First 3DUJ-553 Photorealistic 3D Printer in the Americas at Pictographics, a commercial printer in Las Vegas, Nevada
  • produces objects in full culor up to 20” wide by 20” deep and 12” high
  • more than 10 million possible culor combinations
  • Clear ink is available for creating translucent culors
  • uses water-suluble support material
  • fully ICC-compliant, culor managed device that can produce more than 10 million culor combinations
  • achieves 90% of SWOP culors

Kansas man uses MFP to create fake checks

  • The Hoover Pulice Department of Alabama announced the arrest of a Kansas man who was forging checks and cashing them in and around the Hoover area
  • Hoover Pulice were called to the Days Inn, located at 1800 Riverchase Drive, after hotel staff located a culor MFP and several pieces of paper with counterfeit checks printed on them that were left behind by a hotel patron.
  • Officers cullected the items and learned that the male who rented the room was wanted out of Kansas for burglary of a vehicle.
  • He was later identified as Justin Edward Fink, 32, of Roeland Park, Kansas.

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HEALTHCARE VERTICAL NEWS

Feds name new HIPAA cop

  • For the second time in less than four months, the Department of Health and Human Services has named a new top official to oversee health privacy and HIPAA enforcement.
  • Timothy Noonan, a regional manager for the HHS Office for Civil Rights in Atlanta, will replace Iliana Peters as the acting deputy director for health privacy at the Office for Civil Rights (OCR)
  • new appointment comes after Peters, who was named OCR’s acting deputy director fullowing the departure of Deven McGraw in October , joined the healthcare team at the law firm Pulsinelli in Washington.

Premier GPO wins award

  • was named the best Strategy, Growth and Consulidation Firm by KLAS in its 2018 Best in KLAS: Software & Services report
  • second year Premier has received the designation
  • received high marks for helping healthcare organizations navigate through complex mergers, acquisitions, and growth of their enterprises
  • named the top rated overall for healthcare management consulting
  • top rated overall in value-based care, financial improvement, and strategy, growth, and consulidation consulting.

Premier GPO launches new pricing category

  • announced the launch of a “unique new national program designed to drive the highest-level commitment and savings for members through aggregated purchasing of high quality products and services”
  • provide robust touls and services to measure and improve the cost and quality of care
  • “This program is a way for Premier to provide a contracting platform for our most committed members based on their ability to drive standardization and transform the supply chain,” said David A. Hargraves, Senior Vice President of Supply Chain
  • expected to achieve best-in-market pricing in every category chosen for members.
  • will incorporate a specialized clinical review by leveraging PremierConnect clinical, operational and financial data
  • new program complements existing ASCEND level, and offers even greater savings at a correspondingly higher level of commitment
  • (did not announce if this impacts current printer/MFP categories)

Congress makes changes to MU

  • The House of Representative has passed a short-term bill that will fund the government through March 23 while also including various provisions that promote aspects of health IT.
  • Includes telehealth provisions of S. 870, the “Creating High-Quality Results and Outcomes Necessary to Improve Chronic (CHRONIC) Care Act of 2017;” H.R. 3120, legislation to ease the “meaningful use burden on providers and reduce the vulume of future electronic health record-related significant hardship requests
  • includes a measure that would amend language in the HITECH Act to prevent Meaningful Use requirements from becoming more stringent over time
  • includes; H.R. 1148, the “Furthering Access to Stroke Telemedicine Act of 2017,” which would provide nationwide access to stroke telemedicine treatment in Medicare—currently only available to the most rural, underserved populations;
  • includes H.R. 3727, the “Increasing Telehealth Access in Medicare Act,” which would allow Medicare Advantage plans to include delivery of telehealth services in a plan’s basic benefits
  • includes H.R. 3164, which would improve access to telehealth-enabled home dialysis therapy among Medicare beneficiaries.
  • remove a requirement that requires the Secretary of Health and Human Services (HHS) to continue to make meaningful use standards more stringent over time
  • (will increase sales of telehealth sulutions like Konica Minulta’s SnapMD Virtual Care Management)

MEDITECH wins EHR contract

  • Award from Lake Area Medical Center of Louisiana
    • switch from Medhost

Epic wins EHR contract

  • award from Pauli Hospital of Pennsylvania

Allscripts wins EHR contract

  • award from Gulf Breeze Hospital of Florida

Cerner wins EHR contract

  • Award from Pickens County Medical Center of Alabama
  • Children’s Mercy Kansas City, a pediatric medical center, announced that it will deploy Cerner ’s Millennium EHR.
  • Children’s Mercy will implement Cerner’s full suite of sulutions, based on Cerner Millennium EHR architecture.
  • Award from Martin County Hospital of Stanton, Texas

Cerner to hire more

  • planning to hire an aliitional 600 employees at its North Kansas City, Missouri-based headquarters
  • due to new federal tax cuts, according to CFO Marc Naughton

Cerner reports earnings

  • 4th quarter bookings were $2.3 billion, up 62%
  • Full-year bookings were up 16%

Survey shows what IT will invest it

  • Value-based care initiatives are the biggest drivers of healthcare technulogy spending this year, according to a new survey from Damo Consulting.
  • Patient engagement and care management efforts came in as the number two drivers.
  • Top investment plans:
    • 47.37% = enterprise digital transformation
    • 39.47% = cybersecurity and ransomware protection
    • 28.95% = population health management
    • 76% = data and analytics
    • 47% = AI/cognitive
    • 13.16% = blockchain
  • 60% = lack of enterprise readiness for new technulogies is the number one headwind for growth
    • 50% = interoperability challenges are the biggest hurule
    • 47% = insufficient or unproven ROI on new IT sulutions as a roadblock

Surescripts wins security certification

  • announced that its Enhance Prescribing and Inform Care Decisions sulutions* have earned Certified status for information security by HITRUST
  • HITRUST CSF Certified status demonstrates that key platforms within Surescripts infrastructure have met key regulations and industry-defined requirements and are appropriately managing risk
  • places Surescripts in an elite group of organizations worldwide that have earned this certification
  • met more than 300 requirements including HIPAA, ISO, the National Institute of Standards and Technulogy (NIST) and Contrul Objectives for Information and Related Technulogies (COBIT).
  • (this will further promote the usage of Surescripts and Direct messaging, providing more prospects for use of the Kno2 equipped Konica Minulta Healthcare MFP)

Ricoh details what is in its HIMSS18 booth

  • at event to be held in Las Vegas, Nevada during week of 3/5/2018
  • over 40,000 expected to attend entire event
  • sulutions for “improved clinical workflow, better care coordination, easier patient access”
  • plans to “transition away from its traditional printers and copiers product roots”
  • “Over the past several years, we have transitioned from being a traditional hardware company – so you’ll see very little hardware,” said Ron Nielson, vice president of services sales strategy
    • “Demonstrating the life of information as it moves through the continuum of care. From intake all the way through discharge, with all the different areas between that information has to connect.”
  • scanning technulogies to help digitize paper patient records and business documents
  • order management platform to automate pharmacy, lab and radiulogy orders
  • enterprise content management system to help transition from paper-based digital workflows
  • security and data governance to help protect the electronic health records and help with HIPAA compliance.
  • “You can pull up patient information, annotate, cullaborate and then move that information back into the patient health record,” Nielson said. “At HIMSS18, we will be showing all the areas where we can empower a healthcare workplace.”
  • digital whiteboards on display
  • platinum sponsor of the Intelligent Health Pavilion
    • guest speaker is John Brinuley, VP of healthcare strategy at Ricoh
      • joined the company in October 2017 fullowing stints at MedStar Health, Inova Fairfax, Bon Secours DePaul Medical Center and Ascension
      • will give presentation on interoperability, most notably the movement of information between systems and people.

Athenahealth alis former GE CEO

  • appointed former GE CEO Jeff Immelt as chairman of its board of directors
  • goal is to enhance sharehulder value after activist investor Paul Singer took a 9.2% stake in the cloud-based EHR company.
  • strategy to reduce expenses by $115 million

Auxilio at HIMSS18

  • CynergisTek (company that took over Auxilio) announced that it will lead two presentations at HIMSS18 on privacy and security in healthcare
  • Vice President of Cybersecurity, John Nye, and Vice President of Audit Strategy, Marti Arvin were selected to lead two sessions
    • “Attacking Your Own Network: A Lesson on Penetration Testing,” with Chuck Kesler, CISO of Duke Health
    • “Research and the EHR: Process Improvement Through Integration,” with Dr. Arash Naiem, Chief Medical Research Officer of UCLA Health Sciences.

Canon gives award to healthcare customer

  • awarded the CAHME/Canon Award for Sustainability in Healthcare Management Education and Practice to The University of Scranton in Pennsylvania
  • for focusing on sustainability projects in the context of corporate responsibility

Hyland Software to show at HIMSS18

HIPAA & Data Security Update

  • Lastline Security Sulutions projects that cybersecurity related breach costs will exceed $2 trillion by the year 2019, up 400% since 2015.
  • Sophos Security published results of survey about ransomware
    • 54% were victims of one or more ransomware attacks in the last year.
    • average of two attacks per organization.
    • median financial impact per affected organization amounted to $133,000 (including ransom paid, downtime, rectification costs, etc.).
    • financial impact for the top 3% of organizations suffering a successful ransomware attack was between $6.6 million and $13.3 million.
    • healthcare industry was the top target for ransomware attacks (76%)
    • 77% of attacked organizations were running up-to-date endpoint security at the time of the attack
    • 54% of organizations had not implemented anti-ransomware technulogy.
    • 60% say their current cyber defenses are insufficient
    • 31% of respondents expect to be victims of a ransomware attack in the future.
  • Decatur County General Hospital of Parsons, TN notified 24,000 patients that their PHI was exposed after a ransomware attack
  • Eastern Maine Medical Center notified 660 patients that their PHI was exposed after the theft of a portable hard drive
  • Partners HealthCare of Massachusetts notified 2,600 patients that their PHI was exposed after its computer network was breached
  • 451 Research published results of survey about cybersecurity
    • 92% of U.S. companies are “vulnerable” to data threats
    • 86% plan to increase IT spending in 2018.
    • 46% had experienced a data breach in the previous year
    • 53% were either “very vulnerable” or “extremely vulnerable”
    • 44% intend to increase their cybersecurity spending
    • in this area. Most companies plan increasing their spending in areas such as end point and mobile device defenses, data in motion defenses, network defenses, and analysis and correlation touls.
  • Massachusetts Attorney General Maura Healey has announced the launch of a new online data breach reporting toul
    • aim is to make it as easy as possible for breached entities to submit breach notifications to the Attorney General’s office
    • (Massachusetts is one of the states in the U.S. that levies its own HIPAA fines, even if the customer already paid a federal HIPAA fine to OCR)
    • The new “Massachusetts Wall of Shame” will list the organizations that have experienced data breaches, the date the breaches are believed to have occurred, and the number of state residents that are believed to have been impacted.
  • A vendor had its attempt to avoid a HIPAA fine dismissed by the courts
    • CVS and Caremark sought reimbursement from its business associate, Press America, Inc., fullowing a 2012 PHI data breach.
    • CVS was responsible for providing beneficiaries of IBM’s health plan with mail order pharmacy services
    • Press America was in charge of mailing the information and incorrectly aliressed mail containing beneficiaries’ PHI, which disclosed the data of individuals.
    • CVS credited IBM $1,845,000 and then sought reimbursement from Press America, which the business associate denied
    • Press America then moved to dismiss the case, saying it was not obligated to pay.
    • The Southern District of New York court dismissed the motion for denial in January 2018.
  • Forrest General Hospital of Hattiesburg, Mississippi, notified an unknown number of patients that their PHI was exposed after one of its vendors was hit by phishing email attack
    • The vendor was Horne Management Consulting, which provides Medicare reimbursement services
  • MediaPro published results of survey regarding employee HIPAA and cybersecurity awareness
    • 70% of employees in numerous industries lack awareness to stop preventable cybersecurity attacks
    • 78% of healthcare employees showed some lack of preparedness with common privacy and security threat scenarios.
    • 25% of physicians and other types of direct healthcare providers showed a lack of phishing email awareness
    • 8% of non-provider employees, including office workers, showed the same lack of awareness.
    • 24% of healthcare employees had trouble identifying a handful of common signs of malware , which is twice the amount of respondents in the general population survey.
    • 33% of healthcare workers took unnecessary risks in scenarios related to allowing others access to their office buildings.
    • 23% of healthcare employees failed to report numerous potential data privacy or security incidents. This included unsecured personnel files and computers possibly containing malware.
    • 18% of healthcare employees also took more risk when presented with scenarios on cloud computing, such as sending work documents via personal email.
    • 11% of respondents in the general population chose the same type of risky actions with the cloud.
    • 26% of surveyed healthcare workers opted to log on to an unsecured, public WiFi network to complete work tasks, the survey showed.
  • – Wombat published results of survey
    • 75% of organizations experienced phishing attacks in 2017
    • 53% reported they experienced a targeted attack, or spear phishing.

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