The copier industry is constantly evolving, and staying up-to-date with the latest news and information can be crucial for businesses and professionals who rely on these machines for their daily operations. Here are the latest headlines from the Copier Industry:


Russia hackers attack Papercut servers

  • Microsoft has confirmed that the active exploitation of Papercut on-premise servers is linked to attacks that are designed to deliver Russian C10p and LockBit ransomware
  • Papercut issued bulletin stating that if server is behind a firewall and/or has latest patches, external hackers would not be able to gain access.

Lexmark launches new color A4 devices

  • Ninestar of China’s Lexmark announced the new CX532adwe featuring:
    • White/dark grey plastic exterior
    • 4 tandem OPC drum design
    • Top speed of 35ppm
    • 7.5 second first color page out time
    • 1200x1200dpi (advertised as offering 4800dpi quality)
    • Document scans both sides of original at same time
      • Top scan speed of 52opm or 104ipm
      • Holds up to 100 originals
    • Fax board standard
    • High yield black toner cartridge yield of 15,800 pages based on 5% coverage per page
      • High yield color toner cartridges have yield of 8,800 pages based on 5% coverage per page
    • 4.3” color touchscreen LCD control panel
    • Max duty cycle of 100K/mo
      • Recommended max volume of 10K/mo
    • Comes standard with 250 sheet paper drawer and single sheet bypass
      • Can add two 550 sheet drawers and a 650 sheet drawer
      • Auto duplex up to 75gsm
    • Built-in print controller:
      • Security features standard include:
        • TPM (trusted platform module) for security
        • System integrity checks
        • ISO and FIPS certified
      • 2GB RAM standard
      • Optional 500GB hard disk drive
      • 10/100/1000BaseT & USB ports
  • New model# CX635adwe is same as above but up to 42ppm and a 7” color LCD

Lexmark launches new b/w A4 devices

  • Ninestar of China’s Lexmark announced the new MX532adwe featuring:
    • White/dark grey plastic exterior
    • Top speed of 46ppm
    • 6 second first page out time
    • 1200x1200dpi
    • Document scans both sides of original at same time
      • Top scan speed of 52opm or 104ipm
      • Holds up to 100 originals
    • Fax board standard
    • High yield black toner cartridge yield of 28,400 pages based on 5% coverage per page
      • Drum yield of 75K
    • 4.3” color touchscreen LCD control panel
    • Max duty cycle of 120K/mo
      • Recommended max volume of 15K/mo
    • Comes standard with 500 sheet paper drawer and 100 sheet stack bypass
      • Can add two 550 sheet drawers and a 250 sheet drawer
      • Auto duplex up to 75gsm
    • Built-in print controller:
      • Security features standard include:
        • TPM (trusted platform module) for security
        • System integrity checks
        • ISO and FIPS certified
      • 2GB RAM standard
      • Optional 500GB hard disk drive
      • 10/100/1000BaseT & USB ports
  • New model# MX632adwe is same as above but up to 50ppm and a 7” color LCD

Sharp admits new PPS are actually from Fujifilm

  • During the recent Sharp dealer meeting in Las Vegas, the company unveiled a new Sharp-branded production color laser system, and two new production b/w laser systems
  • Several industry news sources have now reported that these products are actually made by Fujifilm, and are same as 3 models currently sold by Xerox
  • For example, the color model is sold by Xerox as the Iridesse press
  • Potential launch at end of 2023

Sharp’s parent to post big loss

  • Hon Hai Precision (owner of Sharp) subsidiary, Foxconn Interconnect Technology, estimates consolidated losses for Q1 may be as high as $10 million
  • Posted $30.6 million profit in same period of prior year

Screen wins production print contract

  • Award from Graphic Village, a commercial printer in Cincinnati, Ohio
  • Installed new Truepress Jet520HD+ production color inkjet system
  • Will be used for products for healthcare, finance, education, restaurant and non-profit customers
  • Producing direct mail, transactional, book publishing, etc.

Xerox reports last quarter earnings

  • Total revenue up 2.8% to $1.72 billion
    • Equipment revenue up 25% to $391 million
      • A4 sales up 1.6% to $62 million
        • b/w units down 1%
        • color units down 3%
      • A3 sales up 29.9% to $252 million
        • Color units up 26%
        • b/w units up 160%
      • PPS sales up 35.2% to $73 million
        • Color units up 84%
        • b/w units down 23%
    • Post sale revenue down 2.2% to $1.32 billion
  • Earnings per share up $0.81 to $0.43
  • Operating income of $118 million (versus loss of $3 million YoY)
  • Operating margin was 6.9%, up from -0.2%
  • Repaid $450 million of debt
  • Order backlog of $179 million
  • “This quarter, we also observed a pickup in office-related print activity”, stated CEO Steve Bandrowczak
    • “We continue to expect stable revenue and demand outlook for the year”

Xerox gives away famous PARC

  • Announced it has donated the famous Palo Alto Research Center in northern California to SRI International
  • PARC was opened in 1970, and helped invent and launch first laser printer, Ethernet, GUIs among other technology innovations

Xerox wins production print contracts

  • Award from Red Side Up on Haverhill, England
    • Installed new Versant 4100 production color laser system
    • Will be used to print magazines and booklets primarily
  • Award from Multivision, a commercial printer in Chennai, India
    • Installed new Versant 280 production color laser system
    • Will print materials for healthcare, construction, engineering, IT and retail verticals
  • Award from Padmashree Color Lab of Shivamoggo, India
    • Installed new Xerox Iridesse production color laser system
    • Will be used for photo printing

Signs of recession?

  • Bed Bath & Beyond announced it filed a Chapter 11 bankruptcy
    • Its 480 locations and 30,000 employees will remain open and working for now
    • Will liquidate and auction off assets soon
  • UBS is warning that 50,000 retail stores will close across the USA by 2027
  • Fox Business is reporting that the federal government may seize First Republic Bank
    • Trading was halted for second time after share price plunged by more than 50%
    • Deposits fell 40% to $104.5 billion
  • The federal government announced that the U.S. economy grew only 1.1% during last quarter
    • Down from 2.6% in prior quarter

“Juice jacking” is new cyber attack threat

  • Report from the FCC
  • Hackers now using free USB charging outlets in shopping centers, hotels and airports
  • Are able in some cases to plant malware and monitoring software onto smartphones and tablets that use the USB charging stations
  • Reports of infected USB cables given away as promotional gifts

Epson involved in human brain interface tech?

  • Announced it has invested in Neurable Inc. of Boston, MA
  • Is developing a brain-computer interface
  • Claims its technology may boost human concentration, improve sleep, and alleviate stress
  • Could also improve gaming and virtual reality applications

Epson reports on last quarter’s earnings

  • Total revenue up 19.1% to $2.46 billion
  • Operating profit down 1.5% to $106.5 million
  • Printing Solutions Business division revenue up 20.6% to $1.76 billion
    • Operating profit up 8.3% to $163.06 million
  • Office and Home Printing Business division revenue up 17.2% to $1.28 billion
    • Business profit down 35.5% to $78.57 million
  • Commercial and Industrial Printing division revenue up 30.7% to $479.62 million
    • Profit up 192.4% to $84.49 million

Ricoh wins production print contracts

  • Award from Sepire Marketing Communications, headquartered in Burr Ridge, Illinois
    • Installed a third Pro VC70000 continuous feed production color inkjet system
    • Will be used to produce materials for healthcare, finance and insurance vertical market customers
  • Award from Ajanta Digital World of Aligarh, India
    • Installed new Pro C7200X production color laser system
    • Will be used primarily for producing wedding photo albums

Breaches involving print increasing

  • Research published by Quocirca
  • Average cost of a print related breach has risen to $924,000, up from $783,000 in 2022
  • Only 19% of IT decision makers are completely confident that their printers and MFPs are protected from cyber attacks
  • 70% say they are dependent on print
  • 68% expect growth in print volumes
  • 42% suffered cyberattack in past year
  • 61% experienced a data loss because of unsecured printing
  • 39% cannot keep up with print security demands
  • 79% are increasing spend on security solutions for printers and MFPs

Canon to resell cybersecurity solutions

  • Announced that it will resell solutions and services from ESET in the country of India
  • ESET provides multi-layer protection, such as behavior-based detection and cloud based analysis
  • Security alerts, notifications, anti-spam, anti-phishing, anti-theft
  • Unknown if Canon will resell in the U.S.

Canon reports earnings for last quarter

  • Net sales up 10.4% to $7.24 billion
  • Operating profit up 10.9% to $630.4 million
  • Operating profit margin of 8.7%
  • Net income up 22.7% to $420.9 million
  • Printing Business Unit revenue up 10% to $4.19 billion
    • Net income down 4.2% to $398.95 million
    • Operating profit down 3.7% to $380.17 million
    • Operating profit margin of 9.1%
    • Office MFP revenue up 23.6% to 143,700 million yen ($1.1 billion)
      • Units up 28%
  • Production print net sales up 18.7% to $649.3 million
    • Hardware sales up 19%

Canon launches color inkjet label printer

  • Now offering the LX-P5510 label printer
  • Uses pigment-based inks
  • Print on 4” wide labels
  • 7.9” inches per second print speed
  • 1200x1200dpi
    • Prints at 11.8” per second at 1200x600dpi
  • Base MSRP of $9,999

Canon wins production print contract

  • Award from Kamal Graphics & Printers of India
  • Installed new imagePRESS V900 series production color laser system
  • Will be used to produce labels for the pharmaceutical industry

Kodak signs up new dealer for PPS

  • Has authorized Print & Finishing Solutions of Placentia, CA
  • Has 40 employees serving 18 states and 4 offices
  • Will focus on the PROSPER production color inkjet system

Fujifilm shows new production print

  • Demonstrated new production color laser models at trade show in Bangkok, Thailand
  • (unknown when products will be launched in U.S. with Fujifilm, Xerox and/or Sharp brand names)
  • Revoria Press EC1100 will offer 100ppm top speed
  • Revoria Press SC180/170 will offer top speed of 80ppm
  • 2400x2400dpi
  • Handle up to 400gsm
  • Sheet size up to 330mm x 1200mm
  • Air suction paper feeding
  • AI for automatic correction of photographs
  • More info to come
  • New MPS firm focuses on A4
  • Path Forward of New York, with former executives from Pharos, is advertised as an enterprise print consultant, covering the U.S.
  • Claims that typical mid-size or large enterprise firm with thousands of MFPs could “save millions” by replacing its A3 MFPs with A4 MFPs

Toshiba Tec revises its earnings forecast

  • (Toshiba Tec is division of Toshiba, which has just been sold)
  • Lowered its outlook for net profit for FY2022 by 11.5 billion yen
  • Expects to end the fiscal year with a $103.6 million net loss
  • Expects printer/MFP division net sales of $1.6 billion, up 19.1%
    • Operating profit of $51.8 million

FBI reports on hackers in China

  • FBI Director, Christopher Wray recently testified in a House Appropriations Committee
  • Informed Congress that Chinese hackers outnumber U.S. cyber specialists by 50 to 1
  • “If you look at China, their hacking program is bigger than that of every other nation combined”
  • “China is the greatest threat to our country”
  • FBI currently blocks 15 million cyber attacks on the U.S. every week

Inkjet versus laser

  • Research published by Quocirca
  • 25% of businesses have adopted inkjet technology because of pandemic
  • 32% expect to add inkjet device in next year
  • 10% have no plans to move from laser to inkjet
  • 31% of finance vertical have added inkjet
  • 4% expect increased output on inkjet
  • 5% expect increase output on laser
  • 43% of those concerned about environment will add inkjet

CYBERSECURITY & HEALTHCARE VERTICAL NEWS


Fax usage in healthcare still high

  • Report published by the Government Accountability Office on how hospitals share PHI:
    • Large and medium sized hospitals:
      • 30.3% = fax
    • Small hospitals:
      • 47.4% = fax
    • Non-rural hospitals:
      • 38.4% = fax
    • Rural hospitals:
      • 42.8% = fax
  • (opportunity for KMBS dealers to replace fax boards with Interfax cloud fax, and Kno2 connector, both integrated with bizhub Healthcare MFP)

State of Delaware promotes replacing fax with DSM

  • The Delaware Health Information Network (DHIN) is informing healthcare organizations that “Health Care Interoperability Requires Weaning Ourselves From Fax”
  • Currently 700,000 medical records per year are shared via paper fax with DHIN’s 11,000 members
  • “Federal health technology mandates require that your practice be able to securely and seamlessly exchange healthcare data” and regular fax does not meet interoperability requirements
  • (The Konica Minolta Healthcare MFP, powered by Kno2, allows healthcare staff to scan and send medical documents as interoperable Direct Secure Messages)

Healthcare GPOs to increase cyber security offerings

  • Article in Journal of Healthcare Contracting
  • Cost of healthcare data breach up 42%
  • Average cost of a PHI breach is $10.10 million
  • Group Purchasing Organizations now partnering with IT firms to offer cybersecurity solutions and services
  • Help identify and prevent cybersecurity incidents
  • Maintain device and information security
  • (Konica Minolta is chosen vendor supplier for Premier, Healthtrust, Vizient and HPSI GPOs)

Xerox wins healthcare award from BLI

  • Won the BLI 2023-2024 Pacesetter Award for Healthcare from Keypoint Intelligence
  • Based on ability to provide technology solutions and services that improve efficiency and quality of patient care while reducing costs

Oracle Cerner EHR installed stalled

  • The federal Department of Veterans Affairs announced that VA locations have paused the implementation of new EHR
  • Negotiating 5 year extension of the original 2018 contract

MEDITECH wins EHR contract

  • Award from Eagle Ridge Hospital of Canada
  • Part of Fraser Health system

eClinicalWorks wins EHR contracts

  • Award from Quality Medical Clinic of Colorado
    • Integrates with PRISMA health information search engine
  • Award from Flagstaff Surgical Associates of Arizona
  • Award from Litchfield Orthopedic Associates of Connecticut

NextGen wins EHR contract

  • Award from Mindful Care, headquartered in West Hempstead, New York
  • Also has locations in Connecticut, Florida, Illinois, Michigan and New Jersey

Rising costs at hospitals

  • Report from the American Hospital Association for 2022
  • Overall expenses up 17.5%
  • Labor costs up 20.8%
  • Median price of a new drug exceeded $200,000
  • Drug expenses up 19.7%
  • Supply expenses up 18.5%
  • Medical equipment expense up 33%
  • Purchased services up 18%

New printer prints vaccines?

  • MIT News is reporting that the university has invented a device that prints vaccine-filled microneedle patches that can be stored long-term at room temperatures
  • Then applied to human skin
  • Produce hundreds of vaccine doses per day
  • Uses 3D inkjet printer technology
  • Unknown when it will be launched or pricing will be published

Ricoh partnership with Stratasys 3D Printers

  • Working together to provide on-demand 3D printed anatomic models for clinical settings
  • For visualizing patient’s anatomy

HIPAA/cybersecurity breaches in the news

  • The San Bernardino County Sheriff’s Department of California notified an unknown number of citizens and employees that their info may have been exposed after cyberattack.
  • The Jackson Public School District and Hillsdale Public School District of Michigan notified an unknown number of students that their info was exposed after ransomware attack.
  • The Elk Grove Public School District of California notified an unknown number of students that their info was exposed after cyber attack.
  • McLaren Health of Michigan is being accused of leaving boxes of paper PHI behind in its now closed Pennsylvania and Greenlawn campuses.
  • Methodist Hospital of Memphis, TN reported that 5 former employees have pleaded guilty in court to illegally accessing and selling PHI.
  • NewBridge Services of New Jersey notified an unknown number of patients that their PHI was exposed after cyber attack.
  • John Muir Health System of San Francisco, CA notified 821 patients that their PHI was exposed after a Microsoft Excel document was inadvertently left on public Internet access.

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