The copier industry is constantly evolving, and staying up-to-date with the latest news and information can be crucial for businesses and professionals who rely on these machines for their daily operations. Here are the latest headlines from the Copier Industry:

Xerox wins production print contract

  • Award from Mirror Graphics of Chennai, India
  • Installed new Xerox Versant 280 production color laser system (made by Fujifilm)
  • Will be used to produce invitation cards, short runs, etc.

Ricoh wins production print contracts

  • Award from Bell & Bain of Glasgow, England
    • Installed a new Ricoh Pro VC70000 production color inkjet system
  • Award from Devendra Print & Packaging of Sonipat, India
    • Installed new Pro C9200 production color laser system

Ricoh takes over Toshiba Tec’s sales in Europe?

  • Toshiba Tec, a division of Toshiba, announced that it has decided to include Toshiba Tec Europe in its deal with Ricoh
  • Ricoh owns 85% of the joint venture, which carries the Ricoh name

Print hardware sales in Western Europe

  • IDC published the Q2 2023 Hardcopy Peripherals report
  • Units down 20.1% to 3.4 million units (includes all laser, inkjet, printers and MFPs)
  • Laser based devices up 1.4%
    • Color laser up 28.9%
    • b/w laser down 13.9%
  • Inkjet down 27.7%

Lexmark readies launch of new A4 devices

  • Lexmark, a division of Ninestar of China,  will be launching two new color laser devices and two new b/w laser device
  • (unknown if these models are impacted by the Dept. of Homeland Security’s order on products made by forced labor)
  • XM3350 MFP is a 50ppm, b/w laser A4
    • Document feeder scans both sides of original at same time
      • Holds up to 100 originals
    • M3350 is a print only version
  • XC2335 MFP is a 35pm  color laser A4
    • Document feeder scans both sides of original at same time
      • Holds up to 100 originals
    • C2335 is a print only version

Lexmark’s parent files lawsuit against US Gov

  • Ninestar, owner of Lexmark, filed a lawsuit against the U.S. Department of Homeland Security, over Ninestar’s inclusion in the “Uyghur Forced Labor Prevention Act”
    • The DHS claims that some of the print hardware and consumables are made by forced labor in Zhuhai, China
  • Ninestar claims that the ban has resulted in the company “suffering irreparable hard to its business and reputation based on the listing”
  • “pursuing an injunction” to “halt the ongoing financial and reputation harm”

Canon launch of new A4 b/w laser printers

  • LBP246dw offers 42ppm print only A4 device
  • LBP247dw offers 42ppm, but also has 5” color LCD touchscreen
  • 1200x1200dpi
  • Security features standard

Canon launch of new production print

  • Now offering the new ProStream 3000 series of web-fed production color inkjet system
  • Handles up to 300gsm, 7 point thickness
  • Top speed of 436 feet per minute print speed
  • Uses piezo crystal inkjet printheads
  • 1200x1200dpi
  • Max print width of 21.88”
  • Total length of 47 feet

Canon wins production print contract

  • Award from Rex 3, a commercial printer in Sunrise, Florida
  • Installed a new Canon varioPRINT iX production color inkjet system
  • Will be used to produce custom-made trading cards, display boxes, packaging, brochures, pocket folders, pamphlets, transactional mail, postcards, etc.

OpenText makes acquisition

  • OpenText, headquartered in Canada, announced it has acquired KineMatik of Ireland
  • Maker of workflow automation, automated business processes, project management solutions
  • Purchase price not announced

Managed Print Services Association names pres

  • The MPSA announced that Eric Crump in the new president of the industry group
  • Is the Director of Strategic Alliances for Ringdale, maker of secure print release solutions

Hyland Software to get new loan

  • Group of private lenders are in talks to extend a $3.25 billion loan
  • Wants to refinance debt
  • Includes a $150 million revolving credit facility

Signs of recession?

  • Nancy Lazar, global economist with Piper Sandler, stated:
    • “Indeed save your pennies because unfortunately, the economic outlook is doing to get worse before it gets better”
    • “careful with your credit cards…It is a time to hunker down and to try to maintain your savings rather than get further into debt”
  • Moody’s Analytics report stated that consumers are spending $709 more on everyday goods in July than compared to 2 years ago.
    • One third of all U.S. households spent more than 30% of their income on housing 
  • Evergrande Real Estate has declared bankruptcy
    • Has $300 billion in liabilities
    • $19 billion in offshore debts
    • Must successful real estate developer in China
    • One of its competitors, Country Garden, which employs 300,000 people, missed two payments on its multibillion-dollar debt
  • Dick’s Sporting Goods announced that its quarterly profits declined 23% due to “organized retail crime”
  • Target Stores CEO, Brian Cornell stated that shoplifting that includes “threats of violence” surged 120% during first 5 months of the year.
  • The City of San Francisco is reporting that investors are buying up the city’s downtown at a 70% discount
    • One investor paid just $41 million for a office building that sold for $107 million in 2014
    • Office vacancies at 31%
    • Out of 203 retailers open in 2019 in the city’s Union Square, only 107 now remain
  • Freddie Mac reporting that 82% of property shoppers feel that they are  “locked into” their property due to high borrowing costs
    • Median house price = $372,825
    • Average monthly payment = $2168/mo
    • Median household income = $76,072
  • Macy’s Department Stores reported that its credit card revenue has plunged 36% due to rise in delinquencies
    • Fed data shows America’s credit card debt has swelled to $1 trillion
  • Dollar Tree Stores CFO, Jeffrey Davis, blamed the company’s 2.2% drop in profit due to theft of merchandize
  • Target Stores announced it has projected to lose $500 million this year due to theft.

CEO wants employees back in office

  • The CEO of Zoom, Eric Yuan, led the world in promoted people working from home
  • He now says that “employees need to come back to the office –  because it is really hard to work over Zoom”
  • Remote work “hurts ability to come up with great ideas”
  • “cannot have a great conversation” unless in person
  • “we cannot debate each other well, because everyone tends to be very friendly when you join a Zoom call”


eClinicalWorks wins EHR contract

  • Award from Global Open Wound Care
  • Mobile services covering state of Texas

NextGen wins EHR contract

  • Award from Community Reach Center
  • A mental health and substance abuse clinic

NextGen up for sale?

  • Reuters News Services is reporting that the EHR vendor has hired Morgan Stanley to help find a buyer
  • Current market value of $1.2 billion

Epic holds its annual User Group Meeting

  • Theme was “Castaway”, with 80 year old founder, Judy Faulkner, dressed as washed-up island explorer in torn clothes, beads and feathered hat
  • 10,000 people attended event at Epic’s headquarters in Verona, WI
  • 178 million patients have their clinical records stored in Epic, up 15%
  • 32 hospitals implemented Epic’s EHR last year and 36 more are in process

ESPN star violates HIPAA

  • Stephen A. Smith discussed a meniscus injury of NBA star, Lonzo Ball
  • Lonzo Ball asked Smith who his sources where, and Smith identified Ball’s doctors, and that he apparently coerced them to give him the information, which is a HIPAA violation
  • Unknown if ESPN or Smith will be fined for this violation

KLAS published report on healthcare fax solutions

  • Stage 4 was given to Concord Software and etherFAX software
    • “digital fax document can be interrogated using NLP, OCR or other technology to extract clinical data that can then be inserted into other healthcare workflows”
  • Stage 3 was given to Retarius, Vyne Medical and Updox
    • “digital fax documents can be interrogated using NLP, OCR or other technology to extract discrete patient and document identification data for the purposes of patient records matching”
  • Stage 2 was given to Biscom, Consensus (eFax)
    • “documents can be integrated into administrative, clinical or financial applications, either inbound or outbound, faxes can be automatically routed to individual patient records using AI, NLP, OCR or other”
  • Stage 1 was given to others
    • “can be integrated with administrative, clinical, financial applications to send faxes from within existing workflows’

HIPAA/cybersecurity breaches in the news

  • El Centro Del Barrio Health, aka CentroMed of San Antonio, TX notified 350,000 patients that their PHI was exposed after hacking incident.
  • Tesla Corp. notified 75,735 employees that their confidential info was exposed after data breach.
  • Crozer Health of Pennsylvania, which was hit by ransomware on 8/3/23, stated that it got its systems back on line on 8/22/23.
  • SecureWorks researchers are warning healthcare of new “Whiffy Recon” that uses WiFi to identify vulnerable devices for hacking.
  • University of Buffalo Dental Clinics of New York notified 765 patients that their PHI was exposed after cyber attack.
  • UNUM Group, headquartered in Chattanooga, TN notified 531,732 patients that their PHI was exposed after cyber attack.

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