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Epson published more details on new MFPs

  • Launched the WorkForce Enterprise AM-C6000, C5000 & C4000
  • All are A3 color inkjet MFPs
  • MSRPs of $26,630, $23,500 & $20,650
  • 60ppm, 50ppm and 40ppm respectively
  • Uses PrecisionCore Micro TFP piezo crystal printhead technology
    • 7,230 nozzles per color
  • Uses DURABrite water based inks
  • 10.1” color LCD touchscreen control panel
  • Document feeder holds up to 150 originals
    • Scans both sides of original at same time
    • Top scan speed of 60opm or 120ipm
    • OCR board = $248
  • Fax board = $914
    • P Fax = $914
  • Standard paper supply = 1,150 sheets
    • Maximum of 5,150 sheet paper supply with optional HCT = $1730
  • Recommended duty cycle of 5.8K/mo to 8.5K/mo
    • Max duty cycle of 60K/mo
  • Finishing options include:
    • Inner finisher = $2174
    • Inner finisher bridge unit = $226
    • Stapling finisher = $4190
    • Stapling finisher bridge units = $198 & $112
    • Saddle unit = $1810
    • Hole punch unit = $1020
  • Built-in print controller:
    • 8.192GB RAM
    • HDD = $620
    • 10/100/1000BaseT & USB ports
    • WLAN kit = $396
    • PCL & PS print drivers
    • Mobile device print/scan
    • Security features include; TLS 1.3, SSL, SNMPv3, IPSec, encryption

Lexmark partners with etherFAX solution

  • Lexmark is part of Ninestar of China
  • etherFAX services now built-into firmware of every Lexmark MFP
  • Customers can send documents to millions of etherFAX’s connected endpoints

Signs of Recession?

  • Billionaire investor Mark Mobius told Fox Business:
    • “I have an account with HSBC Bank in Shanghai, China. I can not take my money out”
    • “The government is restricting flow of money out of the country.”
    • “I cannot get an explanation of why they are doing this”
    • “They are putting all kinds of barriers.”
  • Canon announced that it is voluntarily delisting from the New York Stock Exchange
    • Still listed on Tokyo Stock Exchange
    • Reason given is that the volume of trading on Canon ADRs (American Depositary Receipts) has declined
  • Former economist from Obama administration, Larry Summers was interviewed on CNN:
    • “would not be amazed if the U.S. were to hit 6% inflation”
    • “Hope for the best but plan for the worst, I think is the right advice”
    • Economy might soon come to a crashing half and fall into recession
    • Federal Reserve’s “push and push” process to lower inflationary prices could eventually result in a recession
    • Historical precedent indicates the process of bringing down inflation may lead to a recession
    • Could be approaching a “Wile I Coyote moment”
    •  Economy “could hit an air pocket in a few months”
  • Federal Reserve Chairman Jerome Powell stated:
    • “If the totality of the data were to indicate that faster tightening is warranted, we would be prepared to increase the pace of the rate hikes”
    • The Fed’s inflation-fighting job is not over
    • Rates are likely to head higher than central bank policymakers had expected
  • Manheim Used Vehicle Value Index report published:
    • Average price for used car up 4.3% in last month
    • First month to month gain since May of 2022
    • Largest monthly increase since February, 2009
    • Used car prices account for 4.5% of the Consumer Price Index
  • Silicon Valley Bank, the 18th largest bank in the U.S., collapsed Friday morning
    • capital crisis led to the second-largest failure of a financial institution in US history. o California regulators closed down the tech lender and put it under the control of the US Federal Deposit Insurance Corporation
    • Bank had $209 billion in total assets in 2022
    • The FDIC is acting as a receiver, which typically means it will liquidate the bank’s assets to pay back its customers, including depositors and creditors.
    • “SVB’s condition deteriorated so quickly that it couldn’t last just five more hours,” wrote Better Markets CEO Dennis M. Kelleher. “That’s because its depositors were withdrawing their money so fast that the bank was insolvent, and an intraday closure was unavoidable due to a classic bank run.”
    • decline stems partly from the Federal Reserve’s aggressive interest rate hikes over the past year
    • “SVB’s institutional challenges reflect a larger and more widespread systemic issue: The banking industry is sitting on a ton of low-yielding assets that, thanks to the last year of rate increases, are now far underwater — and sinking,” wrote Konrad Alt, co-founder of Klaros Group.
    • “It is possible today we found our Enron.”, stated Michael Burry, the legendary “Big Short” investor
    • “The U.S. banking system is on the verge of a much bigger collapse than 2008. Banks own long-term paper at extremely low interest rates. They can not compete with short-term Treasuries. Mass withdrawals from depositors seeking higher yields will result in a wave of bank failures”, stated economist Peter Schiff. –
  • Crypto-focused lender Silvergate said Wednesday it is winding down operations and will liquidate the bank after being financially pummeled by turmoil in digital assets
  • Signature Bank, another lender, was hit hard by the bank selloff, with shares sinking 30% before being halted for volatility Friday.
  • The four largest US banks — JPMorgan Chase, Bank of America, Wells Fargo, and Citigroup — saw their share prices plunge between 4% and 6%, wiping $52.3 billion from their collective market capitalizations on Friday.
    • ‘The Silicon Valley raise got everybody nervous about people’s capital levels and what deposits are doing. A lot of institutional investors don’t feel great about owning certain banks right now,’ said R.J. Grant, head of trading at Keefe, Bruyette & Woods in New York.
    • ‘It just gets people freaked out because Silicon Valley, historically has been a very strong, well- run bank. If they’re having issues right now, people are wondering what about other banks that are lesser quality and that don’t have the reputation that Silicon Valley Bank has.’
  • US stocks to drop in next 2 months?
    • Larry McDonald, founder of “The Bear Trap Report” and former executive at Lehman Bros., stated that “The withdrawal of capital from the middle-class families is so spectacular. The middle class families are getting hammered here, and so the consumer pressure’s violent”
    • “There are really massive cracks under the surface, and that is why the market probably goes down 10%, 20%, maybe 30% in the next 60 days”

Fujifilm launches new wide format

  • Launched the new Acuity Prime L
  • A flatbed color inkjet printing system
  • Max print area of 3200mm x 2000mm
  • Six vacuum zone
  • 16 media location pins
  • Uses Uvijet HM inking system
  • Ink adhesion assisted by use of a jettable primer
  • Up to 7 inks online at one time

Canon discusses new strategy

  • on 3/6/23, held annual strategy conference in Tokyo, Japan
  • has changed product designs and partnered with new suppliers to address MFP parts shortages
  • has secured alternative transportation routes to address logistics issue
  • will restructure its product manufacturing system to bring production back to Japan from China
  • in Print division, will:
    •  strengthen its digital services portfolio
      • managed IT services in Japanese market
      • hybrid work solutions
      • document workflow solutions
      • print/output management solutions
      • commercial print workflow solutions
      • print-job management solutions
      • security solutions
      • digital transformation solutions
      • color management for production solutions
      •  product print process management solutions
    • develop more environmentally friendly manufacturing
    •  develop more products for business use
    • expand into vertical market and professional use

Kofax awards Ricoh

  • Ricoh was named the Kofax Partner of the Year for 2022
  • For sales of print automation/management and intelligent automation solutions
  • Sales up “double digits” in 2022 compared to 2021

Kofax launches new solution version

  • Announced latest edition of Printix, a cloud-based print management software-as-a-service offering
  • Eliminates need for print servers
  • Support single sign-on with Microsoft Azure Active Directory
  • Deployed with Microsoft Endpoint Manager
  • Includes secure print release, as well as document capture/workflow solution
  • Scan/capture to Printix Cloud
    • Used OCR to create searchable PDFs
    • Scan to MS Word
    • Submit scans to email, SharePoint or OneDrive
  • Centrally manage devices from Web browser
  • Users can release jobs from the Printix app on mobile device
  • Automatically discovers print network
  • Integrates printers and drivers
  • Deploy and remove printers and print queues when users change
  • Pricing not announced

HP Inc. discusses new strategy

  • interview with CEO, Enrique Lores
  • created new organization focused on consumer subscriptions
  • “Our long term goal is to ultimately offer the HP portfolio as a subscription”
  • Have a subscriptions team that well be driving that across the company
  • Subscriptions will include printers/MFPs and PCs
  • Claims that it now has 12 million consumers signed up to InstantInk subscription (but did not give revenue or profit generated)
  • Printer/MFP supply chain and component shortages to persist into at least the second quarter of 2023
  • Is not expecting a significant economic recovery during 2023

HP upsets some of its customers

  • Many current users of HP-branded products are venting their frustration as apparently a new firmware release from HP blocks the use of non-HP cartridges in some of its printers and MFPs
  • New “dynamic security” feature communicates with the security chip on the cartridges
  • Apparently cancels printing entirely until customer installs a new genuine HP cartridge

Document management solutions growth

  • Research published by Comtex
  • Total money spent on document management solutions hit $5.31 billion in 2020
  • Expected to grow to $8.94 billion by 2027
  • 12.4% CAGR (cumulative annual growth rate)

Kyocera closes plant

  • Kyocera (aka Kyoto Ceramic Company) has close a manufacturing plant in Tianjin, China
  • Plant made industrial photovoltaic panels used in power plants for commercial use
  • Still has plant that makes residential use panels in Shiga, Japan

Ricoh has yet another security issue

  • bulletin issued regarding security vulnerability with the SP 330dn printer series
  • vulnerability could allow hacker to gain control and access network
  • new firmware available to resolve issue

Ricoh reports on strategy

  • overall goal is to transform its earnings structure and enhance its profitability by becoming a company based on providing digital services
    • focus on converting paper-based business processes into more efficient digital ones, with data and documents stored in the cloud and not in filing cabinets
    • includes Ricoh’s DocuWare, which provides cloud-based document-management solutions and business workflow-automation software.
  • Claims that one of its big advantages is that it already has a global customer base of print customers, as well as a global sales and services structure to serve them
    • For instance, in Europe, Ricoh has a customer base in more than 60 countries at 180,000 mainly mid-size and large companies
      • has 3,200 direct salespeople and 4,800 field engineers in Europe
    • In North America, Ricoh has a client base of approximately 1,800 on-site managed service locations, mainly in major and very large companies.
    • In Japan, Ricoh serves around 1 million business customers that are primarily small and mid- size enterprises.
  • For its fiscal-year 2022, office digital services and front-line digital services together made up 40% of Ricoh’s total sales.
    • By fiscal-year 2025, Ricoh forecasts that they will make up over 60% of total sales.
  • Office MFPs and production print will still be an important revenue source for Ricoh, but the company forecasts that these segments will contribute less revenue in the future.
  • expand its proprietary software revenue and strengthen peripheral areas
    • for its DocuWare and Axon Ivy businesses, that will entail expanding their direct-sales forces.
    • expanding Kintone (database/process-management/communication platform) overseas after deploying it in Japan and United States
    • open to acquisitions related to workflow digitization.
  • maintaining manufacturing flexibly for its key edge devices, which include MFPs, document scanners, video and audio equipment, and white boards.
  • digital printing market should experience compound annual growth rate of 8%
  • rising costs for raw materials, energy, and labor costs in offset printing should propel a shift to digital production printing.

Dealer acquisition/merger update

  • Novatech, a mega dealer headquartered in Nashville, TN, announced it has acquired ACT Business Machines of Chattanooga, Tennessee.
  • Kelley Connect, headquartered in Seattle, WA, announced it has acquired Oasys, a Burlington, WA company.
    • Now with locations across Washington, Oregon, Montana, Idaho, and Alaska.
  • Toshiba announced that it has sold one of its factory direct branches to a dealer
    • WiZiX Technology Group, Inc, is proud to announce the acquisition of select Toshiba America Business Solutions commercial accounts in the Reno Nevada and Lake Tahoe regions.
      • WiZiX will now service and support all of Toshiba accounts in, amongst others, Washoe, Douglas, Storey, Lyon, Churchill, Elko, and selected accounts in portions of Placer (CA), El Dorado (CA) and Nevada (CA) counties.
      • will retain the existing Toshiba Business Solutions – Reno Branch office staff.


Epic wins EHR contracts

  • Award from Mosaic Life Care of St. Joseph, Missouri
    • Will replace Oracle Cerner EHR
  • Award from Regional Medical Center of South Carolina
    • Replaces Cerner

Epic recommends new solution?

  • Epic users apparently are getting recommendations to invest in ProviderFlow for cloud fax
  • Integrated document processing and filing workflow
  • All-in-one solution for fax/scan/email/text/forms
  • Digitally annotate, separate or combine fax pages
  • Use barcodes to capture data
  • Allows communication with patients with text messaging
  • OCR and rules-based routing
  • Patient registration digital forms
  • Release of information eforms w/signature

MEDITECH wins EHR contract

  • Award from Valley Health Systems of Ridgewood, New Jersey
  • Will be using the Expanse cloud-based solution

eClinicalWorks wins EHR contract

  • Award from De Baca Family Clinic of New Mexico
  • Award from Mercy Care and Clinic of Maryland

Possible EHR acquisitions in healthcare tech?

  • Allscripts, headquartered in Chicago, and large vendor of EHRs for ambulatory care segment of healthcare, is rumored to be considering acquired Netsmart Technologies, which provides EHRs for the extended care segment.
  • Oracle, which recently acquired acute care EHR provider, Cerner, is supposedly now considering acquiring Allscripts for $4 billion
  • Epic, the largest acute care EHR provider, is apparently considering acquiring athenahealth, a large provider of cloud-based EHRs for ambulatory care segment.

Oracle Cerner win of VA contract in jeopardy?

  • Federal News Networking is reporting that the VA Hospital system may pause the Cerner EHR implementation
  • May force VA to use legacy VistA system for 10 more years
  • Delay caused by many issues deploying new Cerner system
  • Original value of contract was $10 billion

Healthcare CIOs to have more responsibility

  • Research published by the 2023 Hospital Trends report
  • CIOs will play a “Bigger Role” in decisions surrounding procurement and capital expenditures (this includes printers and MFPs)
  • Will have to balance implementing new tech initiatives with cost, disruption and cybersecurity
  • will expand care outside of hospital with remote patient monitoring and predictive analytics
  • Cybersecurity solution spending to increase due to evolving threats
  • Adoption of virtualization, machine learning, AI and augmented reality

Healthcare IT solution market growth

  • Research published by Future Market Insights
  • Market for healthcare interoperability solutions will grow to $16.2 billion by 2033
  • Will reach $5.5 billion in 2026
  • Up from $3.7 billion in 2022
  • CAGR (cumulative annual growth rate) of 14.5%
  • (Konica Minolta AllCovered healthcare practice offers some interoperability solutions)
  • The overall IT market for the healthcare vertical will reach $974.5 billion by 2027, according to MarketsandMarkets.

Trends for spend on healthcare marketing

  • MM+M magazine published results of survey of healthcare providers
  • 69% admit to leaning more heavily into direct mail
  • 63.7% used printed sales materials in 2022

HIPAA/cybersecurity breaches in the news

  • Aloha Nursing Rehab Centre of Hawaii notified 20,216 patients that their PHI was exposed after cyber attack.
  • Dental Health Management Solutions of Texas notified 3,205 patients that their PHI was exposed after cyber attack.
  • The feds are warning of attacks from the Lazarus hacking group in North Korea, with recent attacks on the financial vertical.
  • The FBI is investigating a breach of a federal healthcare database that exposed the PHI of an unknown number of Washington DC citizens, as well members of the US House of Representatives, the US Senate, and their spouses and children.
  • Asante Health, headquartered in Grants Pass, Oregon, notified 8,800 patients that their PHI was illegally accessed by a former physician.
  • Vanderbilt University Medical Center, headquartered in Nashville, TN, notified an unknown number of patients that their PHI was illegally accessed by former employees.
  • Codman Square Health Center of Dorchester, MA notified 10,161 patients that their PHI was exposed after data breach
  • Telehealth platform Cerebral notified 3.1 million patients that their PHI was exposed after cyber attack.
  • AT&T notified “millions” of customers that their info may have been exposed after recent data breach.
  • Bridgewater-Raritan School District of New Jersey notified an unknown number of students that their info was exposed after ransomware attack.
  • Lehigh Valley Health Care of Pennsylvania notified an unknown number of patients that their PHI, including photos, were stolen and posted on Dark Web after ransomware attack.
  • Northeast Surgical Group of Michigan notified 15,298 patients that their PHI was exposed after ransomware attack.
  • Community Health Centers of Greater Dayton, Ohio notified an unknown number of patients that their PHI was exposed after email phishing attack.
  • Florida Medical Clinics notified 94,132 patients that their PHI may have been exposed after ransomware attack.
  • Maternal & Family Health Services (MFHS) in Pennsylvania notified 461,000 patients that their PHI was exposed after cyber attack

Copitex is Boston’s leading provider of Konica Minolta Copiers. Contact us to buy, lease or rent a Konica Minolta Copier.

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