Here is the latest industry news:
- Xerox published more info on its new Xerox Versant 2100 Color Press:
- Incorporates Xerox Full Width Array (mechanism inside the engine), which is advertised as offering automatic color control and media alignment
- User activates procedures which print out target sheets
- Automatic Density Uniformity Adjustment (measures toner across sheet)
- Automatic Image to Media Alignment (registration correction)
- Print Server Calibration – Automated Color Quality Suite (set gray balance)
- Advanced Profiling
- Sheets are scanned by the Full Width Array inside engine, and measurements, calculations and corrections are performed automatically
- For color calibration, external spectrophotometer is still provided to users
- Manual inspection and confirmation of print is required
- Does not monitor or make adjustments during print jobs
- User activates procedures which print out target sheets
- Production Accurate Registration is advertised as providing a combination of sensors, hardware and software controls to impact registration
- Advertised as offering 0.5mm back to front registration on paper up to 300gsm
- 8mm registration on 301gsm-350gsm
- Color to color registration of 70 microns
- Offers an optional 250 sheet stack bypass tray that sits on top of the paper deck
- Runs at 100ppm for paper weights from 52gsm to 300gsm
- Runs at 80ppm for 301gsm to 350gsm paper weights
- Maximum image area of 12.83” x 18.,98”
- Data received from print server is 1200x1200dpi, which engine then converts to 2400x2400dpi (single bit per pixel) to achieve 256 gradations
- Output from offset presses, Xerox DocuTech or Xerox Nuvera cannot be run through Versant 2100
- All references made to media capacity or duty cycles are based upon use of “Centerline” paper, which is 24lb. bond
- If user runs average of 100,000/month, Xerox states that service will be required every 3.5 weeks
- Recommend that black/white volume not average more than 20,000/mo
- Engine designed to operate in range of 75K/mo to 250K/mo
- Predicts that on average, system will require a power down reset per week, for 40 hour work week
- Meters are setup out of the box to record the following:
- Color click
- Black/white click
- Total clicks
- Color “Large” click (11”x14” or larger)
- Black/white “Large” click (11”x14” or larger)
- Engine requires 240 volt/30 amp circuit, with NEMA 14-30R outlet
- Won award from the Japan Institute of Design Promotion
- Advertised as offering 0.5mm back to front registration on paper up to 300gsm
- Incorporates Xerox Full Width Array (mechanism inside the engine), which is advertised as offering automatic color control and media alignment
- Xerox’s Chief Human Resource Officer, Tom Maddison, announced that after several years of frozen pay for many of its employees, it will do a company-wide pay review that will start in 2015.
- “Not everyone will get an increase. This new annual process will focus pay increases on employees whose pay is low compared to market rates and who are higher performers.”
- Xerox’s future is analyzed by Zack’s Investor Service:
- Xerox is providing a “somewhat subdued guidance for 2015”
- Xerox projects 2015 adjusted earnings per share (EPS) to “lie in band of $1.11 to $1.17” which is below expectations of $1.19
- Xerox is expected to spend $500 million on acquisitions in 2015
- “Weak outlook for document (MFP) business and considerable costs of expanding its services business are some of the challenges that Xerox needs to conquer, going forward”
- “All they (Xerox) said today is we’re not where we thought we’d be but we still think we can get there”; stated Chuck Wade, a financial advisor.
- “They have to develop new products and business systems”
- “They have to get people to buy in”
- “The sales force has to get out on the road and find new clients”
- “The overall marketplace for technology is shrinking 4-6%. There are sections inside of that market that are growing – like graphic communications.”; stated Kevin Warren, Xerox VP.
- Xerox’s CEO, Ursula Burns, who is also an advisor to President Obama, was interviewed on CNBC:
- “the U.S. economy is stuck. A little bit stuck. Not bad. But not making a lot of progress. You know, “one step forward, a half a step back” kind of environment.”
- the growth that we see in the United States comes without a lot of wage growth, and interestingly enough, without a lot of total job growth.
- “Xerox is willing to add more jobs as long as the economy is growing”
- “If our clients need us to do more for them we will hire more people to do it”
- To boost US economy, she suggests; “Simple, lower (corporate) tax rate. We are in mid 30s. Our nation — the nations that we compete against are the mid 20s. If you just want — for competitiveness’ sake, just for us to be competitive, having a lower tax rate would be good.”
- Xerox announced it hired Sue Watts, as its new Executive VP of Business and Operations Planning. Previously, she was CEO for Americas Outsourcing Business division of Capgemini of France.
- Toshiba, at its recent national dealer show, called “LEAD”, the company showed many digital signage technologies, with less emphasis on printers and MFPs:
- Show held in Dallas, Texas
- On display was new production b/w device, that was actually a relabeled Sharp Hercules-type product, which will launch in early 2015
- Toshiba announced it won contract to from AEG to create “LA Interactive” at the STAPLES Center in Los Angeles:
- Digital signage technology with cameras and facial recognition technology
- Digital menu to automatically adjust based on who is standing in front of it
- 60” touch video kiosk that ties into social media to allow fans to engage the sports team
- Text or tweet their photos to see themselves on big screen
- Scroll through team information
- Up to minute states about the game being played
- Ability to upload videos to Android based mobile device
- 6’x13’ LED video wall
- 8’x5’ ultra HD video wall
- Two 46” Virtuoso interactive touch screen displays
- Three 65” ultra HD video displays
- Toshiba announced launch of TMPC760 image recognition processors for the automotive industry. Future uses include:
- Advanced driver assistance
- Autonomous emergency braking
- Traffic sign recognition
- Lane departure warning
- Lane keeping assist
- High beam assistance
- Forward collision warning
- Traffic light recognition
- Pedestrian walking detection
- Toshiba announced it will invest $30 million in a new plant in Hyderabad, India to produce power transmission and distribution systems.
- Toshiba announced it has promoted Bill Melo to Chief Marketing Executive, with new responsibility of rolling out digital signage services globally.
- Canon announced it placed Oce’ ColorStream 10000 production color inkjet system to McArdle Inc, a commercial printer in Upper Marlboro, Maryland.
- Caslon & Company published study of production color market:
- 24% CAGR (cumulative annual growth rate) of digital color pages produced from 2009-2021
- More than 1.2 trillion pages produced by digital color devices by 2021
- Growth by application type:
- 23% = collateral
- 22% = direct mail
- 18% = transpromo
- 26% = books on demand
- 24% = newsletters
- 21% = business identity
- 35% = catalogs
- 23% = point of sale (retail) materials
- 20% = fulfillment kits
- Hyland Software announced it won an OnBase ECM (enterprise content management) contract from the American Institute for Research in Washington D.C.:
- Eliminated most needs for paper
- Back office departments used to digitize:
- Cash receipts
- Journal entries
- Contracts
- Employee files
- Human Resources converted paper-based employee files, and enhanced security of sensitive employee info
- Integrated with Costpoint ERP (enterprise resource planning, or line-of-business application)
- Automated processes with transactional processing
- Automatically routes invoices to assigned billers
- Recalculate invoices in Costpoint
- Import final bills
- Create bill packages consisting of invoices, SF1034 (fed gov purchase order), cover pages, and supporting backups
- Hyland Software claims it now has more than 600 OnBase ECM customers who have chosen the cloud-services contract.
- 5 billion pages stored
- 300+ terabytes of data
- 600+ million documents
- Interquest published study of the print-based direct marketing market:
- Global advertising revenues grew 3.2% in 2013 to $489.6 billion
- Expects growth of 6.5% in 2014 to $521.6 billion
- Conventional media (radio, TN, magazine, newspapers) up 0.2%
- Direct mail and telemarketing up 0.8%
- Digital marketing (email, social media, search) up 15%
- $168.5 billion spent on Direct Marketing in 2012 in U.S.
- Direct mail was 39.6%
- Direct mail catalogs was 21%
- Direct mail volume declined 4.3% from 2007 to 2012
- Direct mail volume declined 21% from 2007 to 2009
- 55% of U.S. household usually read their advertising mail
- 24% just scan over it
- 89% of direct mail printers are involved in cross media or multichannel marketing
- QR codes are placed on about 9% of direct mail produced
- PURLs are used on about 6% of direct mail pieces
- 28% say biggest challenge is educating customers on the use and effectiveness of multichannel marketing
- 15% invested in offset printing equipment in last 18 months
- 6% plan to invest in offset
- 25% of output is from digital inkjet presses
- 10% of installed digital color presses are inkjet, up 2%
- 28% of digital output is in full color
- Global advertising revenues grew 3.2% in 2013 to $489.6 billion
- Hewlett Packard was sued by Cedatech Holdings of Texas for allegedly infringing on a patent regarding speed recognition technology.
- Hewlett Packard announced it is forming a dedicated user group to be known as “JetComm”, for users of production color inkjet presses.
- The existing Dscoop user group is for Indigo production color system users
- The first JetComm conference will be held at Gaylord Resort in Washington DC on ¾-5/2015.
- The National Printer Repair Network (NPRN) published a document with data from IDC and Gartner research companies about managed print services:
- 1-3% of annual revenues at most company is spend on output technology fleets
- 10-20% of IT’s budget is spend on printers/MFPs, supplies and support
- 9% growth in b/w clicks
- 11% growth in color clicks
- 50-60% of IT help desk calls are printer/MFP related
- 60% of all documents originate at a printer
- 70% of all documents copied start out as a print
- $1000/year in document output is generated by average employee
- InfoTrends published results of survey of enterprise executives, and asked what the top challenges are for executing personalized variable data communication campaigns:
- 4% = tracking responses
- 9% = identifying primary response drivers
- 4% = mining and analyzing data
- 7% = regulatory compliance
- 9% = managing communication assets
- 3% = adequate sources for acquiring external data
- 1% = cross channel integration
- 5% = limited data is available
- 2% = data integrity/reliability is lacking
- 7% = gaining access to internal data is difficult
- MarketsandMarkets published study on the image recognition market:
- stated that it is estimated to grow from $9.65 billion in 2014
- grow to $25.65 billion by 2019
- Compound Annual Growth Rate (CAGR) of 21.6% from 2014 to 2019.
- Kodak announced that Agfa SYNAPS Xerographic Matt polyester synthetic paper is now certified for use on Kodak NexPress production color toner systems.
- Kodak announced it placed a PROSPER S20 inkjet system at The Sego Group, a commercial printer in Eysins, Switzerland.
- IDC reported that global PC shipments fell 1.7% in 3rd
- Average selling piece of Windows PC now only $430, down 10%
- The U.S. government reports that commercial printing shipments were up 3.9% to $6.8 billion in September.
- Commercial printing employment fell by 1,200 workers
- Samsung announced it would invest $3 billion to build a new cell phone plant in Vietnam.
- Samsung’s president, Tim Baxter, stated that the growth markets it will focus on are:
- Construction, Advertising, Healthcare, Education, Manufacturing & Government
- Gartner Group – “In a typical firm with 100-500 employees, an average of 7 people are involved in most buying decisions.”
- 74% of executive buyers say that salespeople focus too much on their product
- 34% feel salespeople do a good job of communicating business value
- Ricoh placed an InfoPrint 5000GP production color inkjet system at Valtim, a commercial printer in Forest, VA, for multichannel marketing output.
- Ricoh announced it placed a Pro C7110X production color system at GAM Graphics and Marketing, a commercial printer in Virginia.
- Ricoh announced that its next national dealer meeting/convention will be 3/2-5/2015 at the Wynn Hotel and Casino in Las Vegas, NV.
- Print Audit, maker of managed print services software, published its findings of study of end user print behavior:
- Government employee printing is twice as much as average user in other verticals
- Financial vertical employee printing has pages from the Internet accounting for 60% of total print jobs.
- Printing from web exceeds MS Excel by 400%
- In education vertical, students do not print very much, but it is mostly from the Internet
- In Education & Finance verticals, hardly any users choose to auto duplex
- In Healthcare vertical, only 14% of pages are duplexed
- Largest percentage of printing is PDF and MS Excel
- Mostly b/w pages
- On average 25% of color output is printing emails and from Internet
- In Healthcare vertical, only 14% of pages are duplexed
- The East Penn School District of Pennsylvania announced it would reject all copier fleet proposals it has received and start bidding process over.
- Had originally awarded 5 year, $1.55 million contract to Xerox
- Local Canon dealer, Fraser Advanced Information Systems, had protested, claiming its bid was $500,000 less, but that school used tape binding finisher requirement to knock out Xerox’s competitors
- 3% = fraud management
- MWA Intelligence Inc. announced it has given its first “Visionary Leadership” award to Dan Doyle Sr.
- Founded DANKA in 1977
- Founded Dex Imaging in 2002
- University of California-San Francisco researchers stated that extended use of wearing a pair of Google Glasses can result in a “clinically meaningful” loss of vision.
- Police in Clare, Michigan announced they had arrested a 17 year old for using fake US currency he made on a color copier, while attempting to make purchase a local gas station.
- Screen announced it placed a Truepress Jet520ZZ production color inkjet system at Johnson & Quin, Inc., a commercial printer in Nile, IL.
- NetDocuments announced it won a cloud-based document management system contract to replace HP Autonomy system at Soloway Wright, a large law firm in Canada.
- American Banker magazine published results of survey of financial vertical executives:
- 4% stated that they are increasing their technology budgets in 2015
- 2% say they are increasing their tech budgets to increase revenue
- 29% say they will invest to increase efficiency
- Most common technologies of interest:
- 43% = mobile payments
- 7% = mobile account opening
- 35% = risk management
- 2% = fraud management
- 9% = document management
- 42% = regulatory compliance
- 8% = customer experience
- 3% = analytics
- 35% = staff productivity
- AIIM (Association for Information and Image Management) published results of survey of executives who were asked why so much paper was still used in offices:
- 47% = lack of management initiatives
- 44% = still need physical signatures on paper
- 43% = still prefer paper
- 40% = lack of understanding of paper free options (i.e. DMS, ECM, etc.)
- 29% = suppliers and customers continue to send paper
- 23% = legal admissibility will be compromised
- 18% = potentially disruptive
- 15% = paper is more reliable and auditable
- 14% = not cost effective
- Auxilio of Mission Viejo, CA, a dealer that focuses on offering managed print services to hospitals, gave out details of its last quarter’s financial performance:
- Revenue up 4.2% to $11.3 million
- Cost of revenue $8.7 million, up $100,000
- Gross margins up 2% to 22.6%
- Gross profit of $2.5 million, up from $2.2 million
- Operating expenses up 25% to $1.7 million
- Added $900,000 in recurring revenue from new contracts
- Added $400,000 in advisory, managed services and software subscription revenue from Delphiis acquisition
- Net income of $700,000
- Total long term liabilities of $9,344,146
- Auxilio launched “Printer Fleet Security Service”, a new services offering to provide ongoing monitoring, managed and remediation of identified security issues with devices on network.
- Xerox announced it has invested an undisclosed amount in HealthSpot Inc. of Dublin, OH, which makes telemedicine booths:
- Goal is to place in retail pharmacies, large employers, nursing homes, and emergency departments
- Rite Aid is testing HealthSpot stations in Ohio
- AllScripts announced an EHR contract renewal with MainGeneral Health, including addition of population health management system.
- Allscripts announced it won remote hosting solutions contract from Catholic Health Initiatives.
- Allscripts was ordered by North Carolina judge to pay $9.7 million to Etransmedia, a healthcare IT reseller, in regards to discontinuation of the MyWay EHR.
- Epic announced it has completed implementation of its EHR at Novant Health of Winston-Salem, North Carolina, including 400 physician clinics and 8 hospitals.
- Premier Inc., one of the largest healthcare GPOs, announced that its 1st quarter net income rose 6% to $47.8 million.
- Total revenue up 15% to $229.3 million
- Shelby Regional Medical Center’s former CRO, Joe White, of Texas, was found guilty of falsifying data that showed the hospital met the federal “meaningful use” rules in order to receive subsidy from government to reimburse for cost of installing new EHR.
- The hospital received $785,655 in subsidy based on false statements
- White now faced up to 5 years in prison
- The federal government’s CMS (Center for Medicare & Medicaid) stated that it hopes to recover $33 million when it conducts “meaningful use” audits in 2015.
- HIPAA/Data Security Breach news:
- During the Mobile Pwn2Own Hacking Competition in Tokyo, Japan, hackers demonstrated how they were to successfully compromise Apple iPhone 5S, Samsung Galaxy 5, LG Nexus 5 and Amazon Fire smartphones.
- The United States Postal Services announced it was target of hackers, affecting an unknown number of employees and customers. The FBI is investigating
- The Office of Dr. Nguyen and Dr. Kypuros in San Antonio, TX announced that an unknown number of patients had their PHI exposed when an employee placed a bunch of paper records in a trash bin behind a local church.
- Anthem Blue Cross of California exposed an unknown number patient’s PHI when it inadvertently included the info in an advertising email blast.
- Cone Health of Greensboro, NC alerted 2,076 patients that their PHI was exposed when it inadvertently sent out a mailing to wrong addresses.
- Visionworks, a division of Highmark Inc. of Pennsylvania, announced that a computer server went missing, and may have exposed PHI of an unknown number of patients.
- Bon Secours Kentucky Health System notified 700 patients that their PHI was illegally access by a former employee.
- Central Dermatology Center of North Carolina announced that its server was hacked, affecting an unknown number of patients.
- Mount Sinai Beth Israel of New York announced that a laptop computer was stolen from a staff room, exposing PHI of 10,790 patients.
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