October 8, 2016
IDC reports on hardcopy industry
– Total shipments worldwide down 10.6% year over year (includes inkjet, laser, printer, MFPs, etc.)
– Contractual sector (devices with service/supply contracts) has growth in every major geographic region ranging from 3.9% to 41%
– Some of revenue growth comes as most color pages are produced by installs
HP gets sued over print cartridge issue
– Consumers filed a class action lawsuit for allegedly selling printers labeled with “Smart Install”
– Alleges that HP violated the California Business & Professions Code through unlawful and fraudulent business acts
– Plaintiffs allege they were drawn to purchase HP’s products because of the advertised ease of installation which is false
HP apologizes to customers
– Last week HP received much bad press after it sent out firmware that apparently disabled some HP printers if the end user placed non-HP branded cartridges in the devices
– This was followed by an official apology, and stated it would send out new firmware that will reverse the change
– “Although only a small number of customers have been affected, one customer who has a poor experience is too many.”; stated John Flaxman, HP COO.
HP claims success with inkjet presses
– Surpassed180 billion pages printed since 2009 on PageWide Web Press systems
– Customers now running more than 5 billion pages per month
– One PageWide Web Press T360M customer produced 7.3 million pages in one day, and 32 million pages in one week
– Installed Indigo 7900 and 7600 production color systems at TPSi, a commercial printer in Tulsa, OK.
Canon wins production print contracts
– Installed imagePRESS C10000VP production color toner system at TigerPress of Massachusetts
– Installed VarioPrint i300 production color inkjet system at Signature Printing of England.
– Installed imagePRESS C10000VP color toner system at LawrenceInk of Atlanta, GA
Canon recognizes one of its dealers
– Ray Morgan Company celebrated its 60th anniversary
– Headquartered in Chico, CA, with locations in Northern California and Nevada and has over $100 million in annual revenue.
Ricoh wins production print contracts
– Installed Pro C7110X production color system to GAM Graphics and Marketing of Sterling, Virginia
– Installed Pro VC60000 color inkjet system and two Pro C9110 color toner system at Heeter of Canonsburg, PA
– Installed the seventh Pro C9110 at MGX Copy of San Diego, CA
– Installed Pro C9100 color system at Datum Printing of England, replacing an HP Indigo 3050
– Installed InfoPrint 5000 color inkjet system at BB&T, a financial institution in Charlotte, NC.
– Installed Pro C9110 color toner system at VISOgraphic Inc. of Illinois.
– Installed Pro C9110 color toner system at HG Media of London, England
– Installed two Pro C9110 systems at Ecograf, of The Netherlands.
– Installed Pro C9110 system at Impremta Pages of Spain.
– Installed Pro C7110X production color system at A2Z Printing of Mississippi
Canon provides more info on new color A3s
– Canon launched the new imageRUNNER ADVANCE C7500 series o C7580i, offering 80ppm
o C7570i offering 70ppm
o C7565i offering 65ppm
– Replaces the imageRUNNER ADVANCE C9200 Pro series
– 4 tandem OPC drum design with yields of 500K for black and 164K for colors
– Universal Login Manager for server-less device authentication and simple usage tracking
– V2 color profile
– Red VCSEL (red vertical cavity surface emitting laser) printhead
– 2400x2400dpi
– CV (constantly vivid) toner cartridges with yields of 80K for black and 52K for color based on 5% coverage per letter sized page
– Handles up to 300gsm
– Handles sheet size up to 13” x 30” in bypass
– Off white plastic exterior
– Finishing options include stapling, booklet making, hole punch
– Optional data security kit to schedule disk drive erase times
– More details when product ships in October 2016
Arrest for making fake cash with color MFP
– Tucson police arrest Jennifer Lynne Gustafson after they found fake $20 bills in her car made with a color MFP
– The U.S. Secret Service claims that the fake bills were passed 33 times in 13 states.
Anti-paper claims removed
– Two Sides North America Inc. announced that over 65 leading companies have removed inaccurate anti-paper claims as a result of its efforts
– “The “Go Green and Save Trees” claims are misleading and false for many reasons, and they are a form of greenwashing that needs to be corrected.”; stated Phil Reibel of Two Sides o “Well-managed forests in the U.S. have grown by 58% in wood volume over the past 60 years”
Toshiba financial issues continue
– Is considering merging its nuclear division with nuclear divisions of Hitachi and Mitsubishi to reduce costs according to Reuters News Service
– The deal apparently depends on approval from General Electric, which is part owner.
Samsung has more product issues
– Safety warning issued by Consumer Product Safety Commission in regards to Samsung washing machines
– Apparently, complaints about the machines “exploding” have surfaced across country
– “It sounded like a bomb went off and was very scary.”; stated Kevin Suchyta of Austin, TX.
Accusoft publishes DMS study
– Survey of IT managers and employees in the U.S.
– 90% report they are confident that they have tools needed to protect their organizations documents
– 34% admit to have had sensitive information compromised
– 66% feel the ramifications of vague document management processes
– 20% claim they don’t know what document management tools their employer uses
– 74% have implemented some form of bring your own device (BYOD) policy o 50% require that IT approves of device
Kyocera shipping color A3 MFPs
– Launched the TASKalfa 3552ci, 4052i, 5052i and 6052i
– Top speeds of 35, 40, 50 & 60ppm respectively
– MSRPs are $10,756, $13,758, $15,876, $20,325 respectively
– Dark grey plastic exterior
– 175K/mo, 200K/mo, 225K/mo and 250K/month max duty cycles respectively
– 9” color LCD touchscreen control panel o $120 hard button keypad option
– Optional fax board fir $1155 o Internet fax $300
– 1200x1200dpi
– 1150 sheet capacity standard o Can upgrade to 7150 sheets with optional drawers and handles up to 300gsm
– Document feeder options o 140 sheet RADF with 80opm top speed simplex and 48ipm duplex = $1417
o 270 sheet DADF with top speed of 80opm simplex or 160ipm duplex = $1800
– Finishing options include stapling, trifolding, booklet making and hole punch
– Built-in print controller o Freescale 1.2GHz processor
o 320GB hard drive § $580 optional data security kit
o 4GB RAM
o Scan to SMB/email/FTP/USB/WSD/TWAIN § $600 for OCR to scan to searchable PDF
o PCL, PS and XPS print drivers standard
o 10/100/1000BaseT & USB ports
o Optional embedded EFI Fiery controller for $6220
– past 6 months on the Harken plans
Dealer wins hospital managed IT contract
– Marco, one of the largest office equipment dealers in the U.S., announced it won a $578,000 managed IT services contract from Cuyuna Regional Medical Center of Crosby, MN
– Includes level 1-3 support desk assistance and employee onsite every day
