April 12, 2016

Lexmark’s software division reorg

– In interview with press, Lexmark’s Enterprise Software division’s chief, Reynolds Bish, describes changes made (he came to Lexmark after his company, Kofax, was acquired by Lexmark)

– Lexmark software sales reps no longer compete against each other o Readsoft document capture solution now focused on customers using SAP

o Kofax document capture solution now focused on customers using Oracle

o Brainware document capture solution now focused on Accounts Payable departments

 

– Moves sales reps to SalesForce CRM

– Moved ERP to SAP

– Claims to have 30,000 customers worldwide

– Howard Dratler is now EVP of Field Operations

– Carl Mergele runs Americas sales

– Wayne Ford in charge of commercial sales

– Dave Caldiera is SVP of Product and Solutions Marketing

– Jim Nicol is EVP of Product Development

– Anthony Macciola is SVP of Advance Research

– Total of 3,500 employees in division

– At recent user convention, following customers were highlighted § State of Montana

  • Vidant Health
  • University of Arkansas
  • Wells Fargo Insurance Department
  • Central Piedmont Community College

 

– This division is still for sale, but apparently one of the bidders, Thoma Bravo (owner of Hyland Software) is now out of the running

 

Lexmark to become Chinese company?

– Reuters New Service reported that company may be acquired by Apex Technology of China, which is a remanufacturer of printer cartridges

– The Recycler Magazine reported that the company may be acquired by Lenovo of China, which acquired the PC hardware portion of IBM (aka Thinkpad laptops, etc.) o Lenovo CEO William Amelio and Lexmark CEO Paul Curlander are both former IBM executives

 

– Also being reported that either deal would have influence and financial support from Chinese government

 

Lexmark hardware revenue prediction

– Trefis, an analyst firm, predicts that the company’s hardware business will shrink by 2020

– Total number of MFP units sold down to 1.4 million

– Average selling price of MFP = $449

– Total number of laser printers sold down to 1.8 million

– Average number of printer cartridges acquired per printer = 4.8

– Average selling price of cartridges = $223

 

YSoft to enter the document capture market

– YSoft, headquartered in the Czech Republic, is historically a print management cost recovery (aka “follow me”) solution provider, competing against Nuance Equitrac, Pharos, Papercut, etc.

– Claims to have 14,000 customers worldwide

– Has 300 employees, 40% of which are in development

– Now has scanning division lead by Wouter Koelewijn, who was founder of document capture solution vendor, X-Solutions, which was acquired by Nuance eCopy.

– New product, YSoft SafeQ 6, is first scanning platform for MFPs o Scan to SharePoint, Dropbox, On Base and Documentum

 

– Has 20 developers working on product

– Next year will make APIs (application protocol interface) available to partners

– Will launch summer of 2016

– Will compete against Nuance eCopy, NSi Autostore, etc.

 

Ingram Micro publishes cloud survey data

– 95% of IT professionals are utilizing some form of cloud technology

– 50% of SMBs (small to medium sized businesses) expect to be running 100% of their IT in the cloud by 2022

– 5% of all current ECM (enterprise content management) implementations are in cloud

– 85% of senior IT security executives say they are now keeping sensitive data in the cloud

– ECM vendors report that 20-50% of new business now coming from cloud sales

 

Toshiba names new executive

– Toshiba America Business Solutions announced it has named Joseph Contreras as new Vice President of Product and Solutions Marketing

– Reports to Scott Maccabe, president and CEO

 

Toshiba TEC earnings analysis

– TEC is division which makes printers, MFPs, solutions and digital signage

– Total revenue of $1.074 billion, down 5.96% from $1.116 billion

– Gross margin of 42.15%

– Operating margin of 6.23%

 

Sharp’s new owner starts making changes

– Terry Gou, founder of Hon Hai Precision (aka Foxconn), which acquired controlling interest in Sharp, announced management changes

– Katsuaki Nomura is new EVP for Sharp, and is currently chairman of Sakai Display Products Corp.

– Will be in charge of accounting and finance

– Taimi Okentani is now Executive Managing Officer of Display Device Division

– Kazuhiro Moritani is new Executive Managing Officer of Electronic Components and Devices division

– Masakazu Wada is new SEVP of Display Division

 

Ricoh announces it won production contract

– Award from Sir Speedy location in Marham, Ontario, Canada

– Installed a Pro C7100X production color system with optional 5th toner station

– Reasons given for choosing the C7100X was ability to print on 16pt stock, clear toner, saddle stitch booklets and vacuum feed paper trays

– “For the price, Ricoh simply offered more”; stated Neale McKittrick, owner

 

Ricoh announces partnership with Microsoft

– Joint development and provision of solutions o Will initially only by in Japan

o Combines Microsoft’s cloud services for enterprise with Ricoh’s helpdesk, deployment support and other services

o Use Ricoh NETBegin BB Pack Select, an information system integration and maintenance service for SMB

 

– Microsoft will provide training to 11,700 Ricoh employees in Japan

– Goal is 200,000 users nationwide in Japan

 

Ricoh launches Intelligent Locker Solution

– For mail centers that handle high package volume

– Uses Smart Device technology

– Assigns dynamic login credentials to individual personal use lockers so permanent and guest users can be granted controlled access to locker

– Locker then reassigned to new user once vacated

– Cloud-based centralized monitoring and management

– When package is received and placed in locker, intended recipient is automatically alerted via email or text

– Pricing unknown

 

Novitex wins FM contract

– Award from Murtha Cullina LLP, a large firm with offices in Hartford (CT), Stamford (CT), New Haven (CT), White Plains (NY), Boston (MA) and Woburn (MA)

– Contract includes mailroom management, CRD, MPS, back file conversion and receptionist support

 

EMC to sell off Documentum ECM division?

– Reported by CMSWire news

– EMC, as part of its plan to shed assets before its takeover by Dell later this year, will sell off Documentum division

– “We looked for synergies between Documentum and Ell and did not find any”

– Potential buyer is Thoma Bravo (owner of Hyland Software)

 

Xerox CEO gets pay cut

– Ursula Burns was paid $10.6 million in 2015

– This is down from $22.2 million in 2014

– Has been CEO since July of 2009

– Company will hold its annual shareholder meeting on 5/20/16

 

Xerox wins MPS contract

– Award from Hogan Lovells, a multi-national law firm

– Headquarters in Washington D.C., and London, England

– 5 year contract

– Deployed mobile printing capabilities

– Print Awareness Tool to track employee print usage

– Included production print CRDs, white glove toner replenishment, fax routing, mail services, legal records admin, scanning and conference room setups

 

3D Systems announces new CEO

– Named Vyomesh Joshi as new CEO of the 3D printer company

– Replaces Avi Reichental who was ousted in 10/15

– Joshi (aka VJ) spent 31 years at Hewlett Packard, and was in charge of the Printer/MFP division until 2012

 

Hewlett Packard Enterprise to sell division

– HPE’s CEO, Meg Whitman, announced it will sell Mphasis division

– Is the outsourcing company in country of India

– Sold to Blackstone Group in deal that could be worth $1.1 billion

 

Staples to launch Workbar

– The office supply superstore chain to offer shared working spaces

– Located in select retail stores

– Up to 3500 square feet areas

– Offer workspaces, conference rooms, private phone rooms, WiFi, printers and refreshments

– Operated and staffed by Workbar employees

– Pricing unknown

– Award from Specialty Surgery Center of Nashville, TN

– Award from Midlands Orthopaedics Surgery Center of Columbia, SC

 

– Award from St. Luke’s University Health Network of Pennsylvania

– Epic claims to have installs at 1,288 hospitals in the U.S.

 

Bureau of Labor Statistics in Healthcare

– Healthcare industry added 36,800 jobs in March, 2016

– In February, added 38,100 jobs

– 27,400 of the jobs were in ambulatory (clinics)

– 10,200 of the jobs were in acute (hospitals)

 

HIPAA/Data Security update:

– Dell research found that going rate for hiring a hacker to penetrate Gmail, Hotmail, or Yahoo email accounts is $129 o Breaching a corporate email account runs $500

o Hack into a Facebook or Twitter account for $129

o Provide a complete US identity (driver’s license, Social Security Card, and utility bill) for $90

o Provide a Visa or MasterCard for $7

o Turn over a US bank account with a $1,000 balance for just $40.

o Launch a denial-of-service attack for as little as $5

o Install a remote access Trojan for $5 to $10

o Selling Ransomware as a Service for $50 plus a 10 percent commission on the ransom money paid

 

 

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