Here is the latest news from the Multifunction Printer (MFP) Industry:
- Xerox continues to involve itself in political campaigns to further its government contract business. For example, as detailed in WatchdogWire:
- Xerox Political Action Committee (XPAC) donated $4,000 to the campaign for Lt. Governor Anthony Brown in state of Maryland.
- Nancy Collins, Xerox Group President for State Enterprise Solutions, donated $1000 to same campaign
- Anthony Brown lost the race.
- Xerox announced it will rename Nuance’s Equitrac cost recovery solution and call it Xerox Secure Print Manager.
- Xerox announced it is now an authorized reseller for Hyland OnBase ECM solution software.
- “Joining forces with Xerox and tightly integrating their technology with our solutions is another step to improving how people work.”; stated Bill Premier, CEO of Hyland.
- Fuji announced it will sell a slower, less expensive version of the Versant 2100. The Versant 80 will by 80ppm top speed, instead of 100ppm that 2100 model offers. Unknown when Xerox will launch this product in the U.S.
- Xerox gave out more info on its new desktop b/w A4 MFP, the WorkCentre 3655:
- 47ppm top speed (does not reference model number)
- Actually made by Fuji
- Offwhite plastic exterior
- Based on engine from existing WorkCentre 3615
- Base MSRP of $2354
- Comes standard with fax board
- Max duty cycle of 150K/month
- Comes standard 550 sheet paper drawer and 150 sheet stack bypass
- Can add up to three more 550 sheet drawers for $274 each
- Drum yield of 85,000 pages for $80
- Choice of black toner cartridges:
- $160 for 6,100 page yield
- $290 for 14,400 page yield
- $390 for 25,900 page yield
- 7” full color touchscreen LCD control panel
- Optional embedded solutions
- Nuance OmniPage OCR
- Built-in print controller
- Actual maker unknown
- 1GHz processor
- 2GB RAM
- 250GB hard drive
- Optional $499 for McAfee data security kit
- 10/100/1000BaseT & USB ports standard
- PCL, PS and XPS print drivers standard
- Optional embedded solutions
- Xerox gave out more info on its new desktop color A4 MFP, the WorkCentre 6655:
- 36ppm top speed (does not reference model number)
- Actually made by Fuji
- Offwhite plastic exterior
- Based on engine from existing WorkCentre 6605
- Base MSRP of $2354
- Comes standard with fax board
- Max duty cycle of 100K/month
- Comes standard 550 sheet paper drawer and 150 sheet stack bypass
- Can add second 550 sheet drawers for $299
- Drum kit yield of 60,000 pages for $240
- $200 for black toner cartridge with 12,000 page yield
- $260 each color cyan, magenta or yellow toners, 7,500 page yield each
- 7” full color touchscreen LCD control panel
- Optional embedded solutions
- Nuance OmniPage OCR
- Built-in print controller
- Actual maker unknown
- 1GHz processor
- 4GB RAM
- 250GB hard drive
- Optional $499 for McAfee data security kit
- 10/100/1000BaseT & USB ports standard
- PCL, PS and XPS print drivers standard
- Optional embedded solutions
- Xerox published more details on its new WorkCentre 5945/5955 b/w A3 MFPs:
- 45ppm and 55ppm speeds respectively
- Base MSRPs of $15,600 and $21,345 respectively
- Made by Fuji
- Offwhite plastic exterior
- $1095 for fax board
- Black toner yield of 44,000 pages
- Fuser life of 350,000 pages
- Max duty cycles of 175K/mo and 200K/mo
- Comes standard with a document feeder that scans both sides of original at same time
- Holds up to 200 originals
- Top speed of 100opm
- Come standard with two 500 sheet paper drawers, 1600 sheet letter drawer, 2000 sheet letter drawer and 100 sheet bypass
- Optional $199 envelope tray
- Finishing options include:
- $2500 for stapling finisher
- $4500 for booklet making finisher
- $795 hole punch kit
- Built-in print controller:
- 250GB hard drive
- PCL & PS print driver
- XPS print driver for $499
- Xerox published more details on its new WorkCentre 7970 color A3 MFP:
- 70ppm speed
- Replaces the WorkCentre 7775
- Made by Fuji
- Offwhite plastic exterior
- Base MSRP of $31,000
- Uses EA (emulsion aggregate polymerized) ultra-low melt toner
- $1095 for fax board
- Black toner yield of 26,000 pages
- Cyan, magenta & yellow toner yields of 15,000 pages
- Drum kit yield of 125,000 pages
- Max duty cycle of 300K/month
- Comes standard with a document feeder that scans both sides of original at same time
- Holds up to 130 originals
- Top speed of 80opm
- Come standard with two 520 sheet paper drawers, 2000 sheet letter drawer and 100 sheet bypass
- Optional $349 envelope tray
- Side mount 2000 sheet paper deck for $1299
- Finishing options include:
- $2995 for stapling finisher with hole punch
- $4995 for booklet making finisher with hole punch
- Built-in print controller:
- 2GHz processor
- 160GB hard drive
- 3GB RAM
- PCL & PS print driver
- XPS print driver for $499
- Does NOT offer an EFI Fiery upgrade option
- Samsung’s Kasey Kim, VP of Printing Solutions, during recent dealer meeting, stated following:
- 37% of workforce will be mobile by 2015
- 70% of mobile professionals will conduct work on mobile devices by 2018
- By 2015, 50% of phone and 58% of tablet users will print from their devices
- Claims that Samsung has 15% of worldwide hardcopy market with $217 billion
- It is #2 in global ranking in laser printer units
- Claims it will take a 40% share of the $400 billion global hardcopy industry 6 years from now
- Samsung announced it will not launch any OLED (organic light emitting diode) TVs in 2015, and instead focus on quantum dot LCD technology.
- Xerox published more details on its new Color C60/C70 color A3 MFPs:
- Advertised as production print devices
- Based on the WorkCentre 7970 color A3 MFP (does NOT use the engine from the J75)
- 60 & 70ppm speeds
- Slows down to half speed on thicker stocks (300gsm)
- Base MSRPs of $34,700 and $39,200
- 4” color touchscreen display which sits on worktable
- Made by Fuji with offwhite plastic exterior
- Replace the Color 560 and 570 models
- Base MSRP of $31,000
- Uses EA (emulsion aggregate polymerized) ultra low melt toner
- Advertised as offering up to 2400x2400dpi
- $1095 for fax board
- Black toner yield of 30,000 pages
- Cyan, magenta & yellow toner yields of 34,000 pages
- Black drum yield of 85,000 pages
- Color drums have yield of 195,000 pages each
- Max duty cycle of 300K/month
- Comes standard with a document feeder that scans both sides of original at same time
- Holds up to 250 originals
- Top speed of 100opm
- Come standard with two 500 sheet paper drawers, 2000 sheet letter drawer and 250 sheet bypass
- Optional $349 envelope tray
- Side mount 2000 sheet paper deck for $2000
- $9995 for two drawer side mount paper deck
- Up to 300gsm maximum paper weight, but only 220gsm through auto duplex
- Finishing options include:
- $2995 for stapling finisher with hole punch
- $4995 for booklet making (15 sheets max) finisher with hole punch
- $11,800 for booklet maker with 25 sheet max
- $12,400 for GBC punch
- Require the $2000 interface module
- $5700 for trifold/Zfold
- $15,000 for square fold trimmer
- Optional print controllers:
- Xerox Integrated Color Server
- $4995 base MSRP
- 993MHz processor
- 4GB RAM & 320GB hard drive
- Data security kit standard
- PCL & XPS print drivers standard
- $595 for PostScript print driver
- Xerox Integrated FreeFlow print server
- $5995 base MSRP
- $6995 for embedded EFI Fiery
- $23,000 for external EFI Fiery
- Xerox Integrated Color Server
- Ricoh announced it has authorized PriscoDigital LLC to sell Ricoh production print systems anywhere in the U.S.
- Prisco is a supplier of pressroom chemicals to commercial printshops in the U.S.
- The company has 9 locations in the U.S.
- The company is also an authorized dealer for HP color inkjet wide format printers
- Ricoh announced it will sponsor the Nedbank Golf Challenge, that will take place at the Gary Player Country Club in Sun City, South Africa.
- Ricoh announced it sold a Pro VC60000 production color inkjet system to Zalsman, a commercial print shop in the Netherlands.
- Ricoh announced it placed two C901 production color systems at Kube Print, a financial print specialist in London, England.
- Ricoh published more info on the new A3 production color laser systems, the Pro C7100X series featuring:
- Apparently based on the Pro C751 “Taurus” engine
- 4 tandem OPC drum design
- Base MSRPs not yet published
- 4” color touchscreen LCD control panel on armature
- Elevated call light pole standard
- Maximum duty cycle of only 700K/month
- Recommended max volume of 240K/mo
- Has ability to hold 5 toners
- PxP low melt polymerized toner technology
- Toner hopper holds CMYK (cyan, magenta, yellow & black)
- Yield of 48,500 pages each
- Waste toner bottle yield of 70,000 pages
- 5th developer station can hold either white toner or clear toner
- Has a liquid cooled developer system, to increase image quality consistency and lessen disruption due to heat caused issues
- Uses AC-transfer system
- First units will ship in December, 2014
- Top speed of 90ppm for C7110X, and 80ppm of C7100X
- Slows down to 80ppm if using 5 toners
- Slows down to 75% of rated speed on thick stocks (67.5ppm)
- Advertised as offering 1200x4800dpi
- Actual optical resolution is 1200x1200dpi
- Does not offer true 8 bits per pixel
- Uses VCSEL (vertical cavity surface emitting laser)
- Comes standard with the following paper supply:
- Comes standard with two 1000 sheet paper trays and 500 sheet tray
- Optional 2200 sheet paper tray with vacuum feed
- Optional 4000 sheet paper tray
- Optional 500 sheet bypass
- Supports up to 13”x19.2” sheet size
- Holds up to 360gsm, and this will run through the auto duplex unit
- Also supports printing on some synthetics and envelope stocks
- Optional support for sheets up to 27.5” inches long for banners
- Support for textured media
- Media library can store 99 different parameters per substrate
- Can have different ICC profiles for front and back of sheet
- “Media Identification Unit” that supposedly can scan the paper for glossiness and paper weight and provide user with suggestion as to how to setup the paper type settings in the machine’s media library
- Has a single fusing section
- Uses elastic fusing belt technology
- Smoothing roller to address fuser burn on fusing belt
- Mechanical registration system which squares the sheet prior to imaging, and adjusted from the user interface
- TCRU (trained customer replaceable unit) program allowing customer to replace more than a dozen parts without calling for Ricoh technician (i.e. drums, transfer belt, fuser, etc.)
- Finishing options include:
- Stapling finisher with hole punch kit
- Booklet maker with optional face trim
- Multi fold unit
- Cover inserter
- Decurler unit
- High capacity stacker with rollaway cart
- Ring bind unit
- Plockmatic booklet maker
- GBC punch unit
- Choice of EFI Fiery controllers
- Kyocera (aka Kyoto Ceramic Company of Japan) announced it is developing a new smartphone, named Proteus (named after the shape-shifting sea god), which will be flexible enough to wrap around someone’s wrist.
- Kyocera reported its last quarter’s financial results:
- Solar business expected to slide further into losses
- Gross margin is 26.2%
- Profit margin of 6.1%
- Canon provides more info on the new imagePRESS C700 and C800 production color laser A3 systems featuring:
- Appear to be based on the imageRUNNER C9280 workgroup color MFP engine
- base MSRPs of $54,000 and $77,000 respectively
- “cashmere beige” off-white plastic exterior
- Canon expects worldwide market for production color system to be 20,000 units in 2014
- 4 tandem OPC drum design
- Maximum duty cycle of 500K/month for C800 and 400K/mo for C700
- Uses Canon CV (consistently vivid) toner (pulverized toner infused with wax)
- New para-shell structure
- Replace toner while machine is running
- Enhances color consistency
- Allows machine to print on embossed and rough paper surfaces
- Gloss Optimization technology, so that the toner gloss level is same as the paper it is printed on
- 70ppm and 80ppm top speeds respectively on up to 220gsm paper weights
- Max media weight of 300gsm causes engine to slow down to half speed
- Auto duplex up to 300gsm maximum
- 32 beam laser imaging (vertical cavity surface emitting laser or VCSEL)
- 600x600dpi copy resolution
- Uses red laser
- Advertised as offering 2400dpi print resolution
- Advertised as offering 256 gradations (8 bits), but not does mention “per pixel”
- “Advanced Twin Belt Fusing” uses induction heat fusing technology
- “Compact Registration Technology (CRT)” to improve back to front registration
- “Auto Correct Color Tone (ACCT)” to improve color calibration
- “Auto Gradation Adjustment” (AGA)
- “Elastic Intermediate Transfer Belt” (EITB) moves toner to paper, allowing for printing on textured and recycled media types
- 208V/20amp
- Comes standard with three 550 sheet paper drawers and 100 sheet stack bypass
- Optional paper deck adds three 2000 sheet drawers for $10,320
- “air assist” feeding with optional paper deck, which blows air to separated coated sheets of paper
- Optional document feeder and platen for $5200
- top speed of 100opm
- holds up to 300 originals
- 7 second first color copy out time
- Choice of 10.4” color LCD control panel or 15” LCD
- Print controller options:
- Canon Entry Level
- $10,300 base MSRP
- 86GHz processor
- PCL and PS print drivers standard
- Base unit has 3.5GB RAM and 1TB hard drive
- EFI imagePRESS external F200 for $29,500
- EFI imagePRESS embedded G100 for $13,000
- Oce PRISMA ($28,000 base MSRP)
- 8GHz processor
- 16GB hard drive
- Three 250GB hard drives
- PCL and PS print drivers
- Maximum print area of 323mm x 479.7mm
- Finishing options include:
- $5500 cover inserter
- $13,000 stapling finisher
- $16,400 for booklet making
- $17,500 for GBC punch
- $51,000 for perfect binder
- Canon Entry Level
- Canon announced it will offer a lower cost version of the imagePRESS C700, and call it the C60 (60ppm), and have MSRP that is 23% lower.
- Canon announced that grand opening of a call center in Albuquerque, NM, which will employ 86 people to support its printers and MFPs.
- Canon announced the grand opening of the new “Canon Experience Center” in Costa Mesa, CA:
- 38,000 square feet in size
- 35 seat theater
- 5000 square foot showroom
- “these facilities allow us to connect with our customers on the west coast”; stated Yuichi Ishizuka, Canon’s president and COO.
- 3D printing technology that allows multiple color to be obtained more easily from a 3D printer, is topic of a new patent awarded to Cedric Kovacs-Johnson and Chase Haider, students at the University of Wisconsin-Madison.
- During the APEC (Asia Pacific Economic Cooperation) meeting in Bejing, China, reporters were jolted when two desktop printers exploded in the media room. A voltage spike was reported as cause, and brands of printers not released.
- Fujitsu launched the ScanSnap iC100 scanner:
- Small desktop scanner
- Enables users to scan wirelessly directly from the device to the ScanSnap mobile app.
- Single page document feeder
- Converts to searchable PDFs via OCR engine from ABBYY of Russia
- Base MSRP of $299
- Kodak Alaris’s Tony Barbeau, stated:
- In 2013, the document scanner and batch scanning software market was worth $2.2 billion
- Market is growing 3% annually
- Will reach $2.5 billion by 2018
- The transaction capture, customer experience management and smart process app market is worth $5 billion now, and will grow to $15 billion in 5 year
- Kodak’s production scanner units sales are up 22.2% over last year
- Revenue up 17.5%
- Distributed (workgroup and departmental) scanner unit sales up 31.4%
- Revenue up 34.4%
- Kodak announced it placed a Prosper 6000C production color inkjet system at Dubai Media Inc. in the country of Dubai.
- Kodak announced it has invented a process to make color toner that is 85% biomass, using bioresin made from field corn, sugar beets and sweet potatoes. It plans on marketing the toner, called Kodak ELC (evaporative limited coalescence) to cartridge remanufacturers.
- Kodak announced its last quarter’s financials:
- Net earnings of $19 million
- Sales up $1 million to $564 million
- YTD net loss of $77 million
- Rai Wasner of Kollabria Research stated; “87% of business applications are Web-based, yet only 2% of firms use Web technology for document scanning.”
- Lexmark gave out more details on its acquisition of ReadSoft of Sweden:
- Concluded on 9/8/2014
- The bidding war with Hyland Software drove acquisition price from $182 million to $251 million
- Funding the all cash purchase from its cash holding outside of the U.S. to avoid the very high U.S. corporate income taxes
- ReadSoft was originally founded in 1991
- ReadSoft’s focus is on capturing data from line-of-business (i.e. SAP, Oracle, etc.) paper documents, such as invoices, forms, claims and orders
- ReadSoft’s 2013 total revenue was $114 million
- Lexmark has now spent $1 billion on solution software companies
- Lexmark announced that Direct Response, a commercial printshop in Lexington, KY, has a Lexmark T644 desktop b/w laser printer that has printed over 8 million pages.
- Square 9 Softworks, maker of document software solutions, announced that it has grown its revenue 357% over past 3 years:
- Grew from $1.3 million in 2010 to $5.8 million in 2013
- Now employs 42 people
- Credits most of its growth to sales from its copier dealer resellers
- Intel was apparently ordered by Superior Courty Judge Janet Skold to pay a fine of $15 to each U.S. Citizen that bought a PC with an Intel Pentium 4 processor, as the company exaggerated the speed of the processor.
- Typewriter sales have jumped in the country of Germany after government spokesperson, Patrick Sensburg, head of the Bundestag’s parliamentary inquiry into the NSA surveillance scandal, admitted that the country’s government is considering using typewriters instead of computers to lower to risk of exposure of secrets to hackers.
- Apple announced that guests at Aloft, Element and W branded hotels can now use their iPhone to skip the hotel front desk and walk straight to their room and unlock the door of their room if they have a registration using SPG app.
- Apple announced it has acquired Union Bay Networks, a cloud networking company.
- Hewlett Packard was ordered by a jury to pay $6,518,000 in damages to the Professional Investigating and Consulting Agency (PICA) of Ohio.
- HP apparently misappropriated a proprietary program designed to manage fraud.
- HP announced it placed an Indigo 20000 production color system at Target Labels and Packaging of Salt Lake City, UT.
- HP’s upcoming 3D printer details:
- “opportunity to create the next industrial revolution”
- Uses massive inkjet printheads that have been configured by engineers in Barcelona, Spain
- Handles finely powdered versions of nylon plastics
- Operates 10,000 inkjet nozzles at once
- Page wide print bar with 30,000 nozzles
- First, a powdered plastic is placed on print bed
- Then a fusing agent is applied where the powder needs to be hardened
- Detailing agent applied to areas that need special care
- Applies heat energy to fuse the materials and agent
- 350 million drops per second
- 20 micro drop size
- Tracks designs to a 5 micron precision (single strand of silk is 11 microns wide)
- Sharp announced that John Herrington, president of its Electronics Marketing division, has “left to pursue other opportunities”. Jim Sanduski, senior VP of Marketing, will act as interim president.
- Memjet, provider of color inkjet technology, announced it has terminated its agreement with Rapid Packaging Services, who was using Memjet technology to make a high speed inkjet label press.
- Kim Siong Liew, president of Jadi Imaging Holdings, of Kuala Lampur, Malaysia, claims the company has figured out a way to make color toner using palm oil.
- Company spent $30 million on R&D, and hopes to convince MFP and printer makers to use its biomass based toner in future products
- Powan Kumar, 30, was killed during a toner explosion in a plant in the country of India that burns used print cartridges.
- International Paper announced that sales of uncoated paper dropped last quarter in the U.S.
- Gobin’s, a dealer with multiple locations in southern Colorado, announced it has sold its office supply and office furniture business to Total Office Solutions, and will now focus solely on office equipment and solutions.
- EFI announced it sold a H1625 LED wide format color inkjet printing system to Alphagraphics location in Suwanee, GA.
- Pitney Bowes announced it won a $1.4 million contract to manage mail and document processing for the U.S. Department of Homeland Security.
- Y Soft maker of cost recovery solution software, announced it has acquired be3D, a 3D printer manufacturer in Prague, Czech Republic.
- Toshiba announced it will the official MFP provider and sponsor of the Lehigh Valley Phantoms, a team in the American Hockey League in Allentown, PA, and a top affiliate of the Philadelphia Flyers NHL team.
- The Australian Customs and Border Protection Service announced it intercepted several boxes of printer cartridges that were stuffed with methamphetamine. A 27 year old female was arrested and charged after she attempted to access the boxes.
- Susan Carpenter Masse was arrested by police in Virginia after she was caught making fake $50 bills using a color copier. She faces up to 25 years in prison.
- Epic, maker of EHRs, will pay a $5.4 million fine to settle a class action lawsuit brought by 45 former employees who claimed they should have been paid overtime wages.
- PeaceHealth of Seattle, WA announced it is ending its affiliation talks with Ocean Beach Hospital of Washington, due to over budget costs of its Epic EHR implementation.
- Healthland announced it won an EHR contract from Southern Humboldt Communitiy Health of Garberville, CA.
- Bankrate Insurance published results of survey:
- 51% of people who used ObamaCare website said they will not do so again
- 43% of people who used website in past plan on using it again
- People with household incomes of less than $30,000/yr were more like to use the website
- 9 out of 10 without insurance are unaware that open enrollment begins in November,
- 66% of uninsured people say they know “only a little” or “nothing at all” about ObamaCare
- 53% are somewhat confident that the website will work properly in 2015
- Lexmark announced it won a $100 million, 5 year managed print services contract from Alberta Health Services of Alberta, Canada.
- 900 departmental locations
- CCube Solutions announced it won a document management solution contract from Papworth Hospital in Cambridgeshire, England.
- Kyocera announced it won a managed print services contract from Burnside War Memorial Hospital of Australia, replacing Canon imageRUNNER devices.
- Cerner, maker of EHRs, announced it has broken ground on its new $4.45 billion campus in south Kansas City. When completed, it will house 16,000 employees.
- Cerner announced it is in talks to acquire the Radiology Information Systems division of Siemens. The company previously acquired Siemens’s EHR division for $1.3 billion.
- Meditech announced it won EHR contract from Campbell County Health of Wyoming.
- Vendormate, a leading provider of HIPAA credentialing solutions, was acquired by Global Healthcare Exchange (GHX).
- Less than 17% of hospitals have now demonstrated Meaningful Use Stage 2 requirements of their EHRs, according to latest federal data.
- Butterfly Network announced it will launch a ultrasound scanner that will be as cheap as a stethoscope and be size of an Apple iPhone.
- A former patient registration specialist at Parkland Memorial Hospital in Texas plead guilty to Medicare fraud, using insurance info from hospital’s computer system to bill the government for services he claimed to have performed for 3000 patients in his home health business.
- HIPAA/Data Security Breach news:
- The government’s leading security clearance contractor, USIS, announced that the private info for 25,000 employees at Department of Homeland Security was illegally accessed during a hacker attack.
- Jessie Trice Community Health Center of Florida announced that it was attacked by “an identity theft criminal operation” that accessed the PHI of 7,888 patients.
- Montgomery Obstetrics & Gynecology of Virginia notified an unknown number of patients after an employee illegally took home their paper medical records
- Henry & Rilla White Foundation of Florida is in trouble when paper medical records were found in two dumpsters behind their offices.
- Home Depot announced that its latest breach included the exposure of the email addresses of 53 million people.
- Bitglass released results of research:
- 23% of breaches were due to hacking
- 49% of breaches are in healthcare vertical
- 76% of breaches stem from loss or theft of device
- PHI is 50 times more valuable than credit card data
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