• Born in Israel on 4/14/1937, in 1950s, even though he did not finish high school, at 16, he enrolled to study electronics in the Israel Defense Forces at the Air Force Technology Academy in Haifa, Israel.
• Earned an engineering degree from Massachusetts Institute of Technology (MIT) in 1960s
• During college, assisted NASA to develop a digital camera, and used income to pay for his MIT education.
• In 1968, returned to Israel to found Scitex Corp., which launched world’s first digital prepress computer system, along with other graphic arts equipment.
  • Launched the revolutionary “Response 300” system at the DRUPA (German acronym combining “druck” which means print, and “papier” which means paper) show in 1982.
• In 1988, left Scitex to start Electronics for Imaging (EFI) in San Francisco, CA area.
  • What is left of Scitex is now the Creo division of Kodak
• In 1989, became the exclusive licensee of the W.F. Schreiber U.S. Patent 4,500,919, which was result of 8 years of work from MIT.  This patent is basis for print controller technology for digital color devices, and named after his MIT professor and coauthor, Paul Schreiber.
• In 1991, launched the original Fiery print controller, to connect digital color copiers to computers as printers.
  • In 1994, Canon signed agreement with EFI allowing it to relabel the Fiery product as “ColorPASS” products.
  • Now 20 million users of Fiery systems worldwide

-       Xerox launched the Color 8250 production color laser system featuring:

• based on engine from iGen, but lower quality output
• inline (built-in) spectrophotometer
• base MSRP of $585,000.00, with color cpc of $0.02 to $0.035
• volume target of 800K/month to 3 million/month
• top speed of 137.5ppm
• 2400x2400dpi with 110lpi line screen (low bit depth)
• Driven by Xerox FreeFlow print server
  • compatible with IPDS, PDF, PCL, Postsript, TIFF, FRF, VIPP and LCDS data streams
• comes standard with 4 paper drawers holding up to 10,000 sheets
  • handles media from 60gsm to 220gsm only
  • Optional paper roll feeder from Lasermax, for up to 50,000 sheets
  • can add 4 more paper drawers (each holds 2,500 sheets)
  • minimum paper size of 7”x7”, maximum paper size of 14.33”x22.5”
• optional inline finishing systems
  • C.P. Bourg Document Finisher
  • C.P. Bourg Booklet Maker
  • Duplex DBM-5001 Booklet Maker
  • CEM DocuConverter (cutter)
  • GBC FusionPunch II
  • Rollem JetSlit System (score, cut, slit and perforate)

-       Xerox announced it will hire 100 people for a health insurance call center in Kentucky.

-       Xerox announced it sold a Xerox Color 8250 Production color system to Matrix Imaging Systems of Sanborn, NY.

-       Xerox announced it sold two J75 production color systems to Jyske Bank of Denmark.

-       Xerox announced it sold a Color 1000 production color system and a D125 production b/w system to the CRD at the University of Arkansas.

-       Xerox announced it will relabel Nuance’s Scan to Cloud solution as Xerox ConnectKey Share to Cloud.

• integrated to panel option for its EIP equipped WorkCentre MFPs
• scan to MS Office 365, MS SharePoint Online, Google Docs, Google Drive, Evernote, Dropbox and Salesforce.com
• OCR to convert to searchable PDF, MS Word or MS Excel

-       Xerox in hot water with consumers in Virginia.  Apparently, the state contracted with Xerox to handle the distribution of state tax refunds.  Rather than mailing out tax refund checks, Xerox sent many citizens a debit card with the refund on it.  However, citizens are upset when they found out that Xerox collects a $2.50 fee for cash withdrawals from many ATMs.

• “outrageous that taxpayers should have to pay somebody to get their refund back”; stated Del. Scott A. Surovell (D-Mount Vernon)

-       Xerox announced it signed an agreement with the National Print Owners Association (NPOA) to provide special pricing for its members on equipment, service and solutions.

-       Fuji of Japan, which makes most Xerox-branded MFPs and printers, stated that it expects sales in China to grow its business:

• “China has to take the lead.”

-       Fuji announced it sold JetPress 720 production color inkjet system to Arian Printing of Gleisdorf, Austria.

-       Ricoh announced it has filed a lawsuit against Kodak, accusing the company of infringing of 7 patents related to printer technology.

-       Ricoh announced it sold a PRO C901 production color system to KPM Printing of England.

-       Ricoh announced it has invested in software from Marketo  Inc., to produce email marketing campaigns to generate leads for its 5,500 direct branch sales reps, using data from their Salesforce.com CRM system.

-       Ricoh announced that it won a Westbrook Technologies Fortis document management solution contract from Harris Ranch Inn & Restaurant in California.

-       Ricoh announced that it will use a PRO C901 production color system to print the daily newspaper for all visitors to the North Print & Pack international trade show in England in 5/14-16/2013.

-       Ricoh last week conducted an event to showcase its products and solutions to end users, called “Ricoh Business Information Solutions Conference”

• held at the Lyric Opera House in Chicago, IL
• was on 4/18/2013
• guest speaker was Scott Klosoky, author of The Velocity Manifesto: Harnessing Technology, Vision and Culture to Future Proof Your Organization.
• Organized by Terrie Campbell, Ricoh VP of Strategic Marketing
• Breakout sessions:
  • Optimize Your Mobile Workforce
  • Turn Legacy Data Into Usable Intelligence
  • Speed the Flow of Business Critical Mail
  • Leveraging Big Company IT Services for Small to Medium Sized Businesses
  • Make Your Operations More Effective and Efficient with Managed Services
  • Critical Trends with In-House Production Print
  • Your Best Defense in Powerful Document Services for Legal Vertical
  • The Paperless Maturity Model in Healthcare
  • Driving 360 Degree Programs With Multi-Channel Marketing
• Event started at Noon with lunch, followed by breakout sessions, then guest speaker, and ended with cocktail reception.

-       Xeikon announced it sold a Xeikon 8800 production color LED system to Colorfx Printing of Des Moines, Iowa for high volume variable data color direct mail.(top speed of 63 feet/minute)

-       Xeikon announced that it has engaged in discussions with an un-named company to buy out the company.

-       Sharp announced that the LCD manufacturing plant it jointly operates with Foxconn, reported a $76 million net loss during last fiscal year.

-       Canon announced it had a large booth at last week’s Association of Legal Administrators (ALA) Annual Educational Conference and Exposition at the Gaylord Resort in Washington D.C. area.:

• claims that it has FM contracts with 26 of the top 50 AmLaw 200 law firms.

-       Canon held an International Inkjet Days event at its R&D center in Poing, Germany, and invited industry analysts and customers to view its production inkjet technology (acquired when it purchased Oce’)

• claims that inkjet technology now accounts for 40% of all sales of continuous feed production print systems in the U.S. and 50% in Europe
• Main competitors are Ricoh InfoPrint, Hewlett Packard “T” Series, Kodak Prosper and Screen TruePress
• mostly used for transactional printing (statements, credit card bills, invoices, etc.)
• Thickness of print methods according to Canon:
  • Offset ink = 4.5 microns
  • Dry toner = 18 microns
  • Hewlett Packard Indigo = 4 microns
  • Water-based inkjet is 15 microns, but after water is removed is 1.5 microns

-       Canon announced it will spend $13 million on an advertising campaign with theme of “No One Sees It Like You.”  It will launch in Australia.

-       Canon announced it has closed one of its CRDs it manages at the University of Texas – Arlington, due to lack of usage.

-       Canon claims that its customers using Oce’ Prisma driven production print systems printed 68 billion pages in 2012 in the U.S., and believes this is 25% of the total market.

-       Canon announced that its dealer in Texas, Zeno Imaging, won a contract from the CRD at the University of Texas-Austin including:

• two imageRUNNER ADVANCE C9075 production color systems
• two imagePRESS 1125 production b/w systems
• imagePRESS 1135 production b/w system
• imagePRESS 1110 production b/w system
• Oce’ VarioPrint 6320 production b/w system
• imagePROGRAF iPF9100 wide format color inkjet printer

-       Kodak announced it sold a Prosper 1000 production color inkjet system to MPG Printgroup of Jonesboro, Arkansas.

-       Kodak announced it sold a NexPress SX3300 production color LED system to the CRD at University of Oklahoma.

-       Kodak announced it sold a NexPress SE3600 production color LED system to Mele Printing of New Orleans, LA.

-       Kodak announced it sold its scanner and document capture solutions division to Brother of Japan for $210 million.

• Brother will also assume $67 million in deferred service revenue liability

-       Taiwan authorities opened an investigation into allegations that Samsung hired students to post malicious comments about rival smartphone maker, HTC, on the Internet.

• HTC is alleging that Samsung hired students to write fake online articles bashing HTC products, and recommending users to buy Samsung products instead.

-       IBM, which years ago sold off its laptop and PC computer business to Lenovo of China, is now apparently negotiating with Lenovo to sell its low-end x86 computer network server manufacturing business, hoping to raise $5 to $6 billion.

-       The Equipment Leasing & Finance Foundation (ELFF) announced results of survey:

• 6.3% believe economic conditions will improve
  • 9.4 believe economic conditions will worsen
• 12.5% believe that demand for leases will increase
  • 12.5% believe that demand for leases will decline
• 25% plan on hiring more employees
  • 9.4% expect fewer employees
• 31.3% expect to increase spending on business development

-       Hyland Software announced that one of its resellers, DataBank Inc. (formerly known as OSAM Document Solutions) was named the #1 Document Scanning and Imaging Firm by Ranking Arizona Best of Arizona Businesses.

-       Microsoft, according to The Wall Street Journal, is also developing a touch-screen smartwatch, to compete with products set to launch from Apple and Samsung.

• the company is also still testing a smartphone prototype

-       docSTAR announced it won a document management system solution contract from Galpin Motors of southern California, which owns 10 different automotive dealerships.

-       OpenText announced it will demonstrate its document management solutions for pharmaceutical and life sciences industries at the Comprehensive Process and Document Management Life Science Conference in Germany.

-       Some industry publications are reporting issues with Kyocera devices staying connected on Microsoft Server 2008 operating system and/or MS Windows 7 networks.

-       Hewlett Packard announced it won an Autonomy enterprise content management solution contract from All Nippon Airways of Tokyo, Japan.

-       Hewlett Packard will incorporate gesture-based technology into its new laptop computers, using technology from Leap Motion Inc.

-       Hewlett Packard announced it sold a T230 production color inkjet web press to World Bank’s CRD in Landover, Maryland.  Shop also owns:

• two Kodak NexPress 3000 production color systems
• Canon Oce’ ColorStream 10000 production color inkjet system

-       The Buffalo Law Journal publishes an article on MFP data security, entitled; “Be Wary of the Office Copier”:

• “Copiers are basically smart machines, much like your cell phone is a smartphone where they have memory capabilities and data storage capabilities.  Copy machines now run emails through them and can scan and photocopy documents and I think a lot of that material is maintained on those hard drives.  So that would be another place that a litigator would want to look for potentially discoverable material.”; stated Kevin Cross, a partner at Lippes Mathias Wexler Friedman LLP.

-       The bomb squad in Richland, Washington was dispatched to inspect a suspicious looking briefcase reported by a worker at the Associated Physicians for Women Clinic, however it turned out to a toolkit belonging to a copier technician.

-       InfoTrends reported results of study of those who use variable data direct mail:

• 29.2% for personalized one-to-one marketing
• 37.4% for mass marketing (one to many)
• 33.4% for segmented marketing (one to a few)
• value of color variable data printing to grow from $10.3 billion 2011 to $18.6 billion by 2015.
• Currently, only 31% of print service provider’s digital color print volume is variable
  • Only 20% for inplants

-       NetDocuments of Utah announced it won a cloud-based document management contract from Yale University of Connecticut.

-       What happens to print cartridges that are not recycled?  According to Cartridge World Inc.:

• HP ships more than 52 million printers per year
• most consumers buy 3 to 4 ink cartridges per year for home printer, or 600 million empty cartridges per year
• 8 million print cartridges are thrown away per second in the U.S.
• it takes about a gallon of oil to make one laser print cartridge
• average laser print cartridge contains 2.5lbs. of metal and plastic
• 70% of used print cartridges are not recycled
• it takes up to 450 years for a laser cartridge to decompose in a landfill

-       Okidata announced it won a contract from the State of New York for:

• desktop color LED printers
• desktop b/w printers
• color MFPs
• b/w MFPs

-       Okidata announced it has signed agreement to allow Neopost, maker of mailing equipment, to relabel its print-only devices, as “Neopost HD Office Printers”.  Neopost sells and services using branches and dealers across U.S.  Unknown if Neopost in future will also sell MFPs.

-       Toshiba launched three new Okidata-made color A4 MFPs, the eSTUDIO 287C/347C/407C series featuring:

• LED print technology (instead of laser)
• pulverized toner technology
• 600x1200dpi (does not offer true 8 bits per pixel imaging)
• 287C offer 30ppm, 347C offers 37ppm and 407C offers 42ppm
• base MSRPs of $2899 to $4499
• 60 second warmup time
• 10,000/month recommended max duty cycle
• document feeder scan up to 40opm at 300dpi (does not scan both sides of original at same time)
• fax board option
• comes standard with one 530 sheet paper tray and 100 sheet stack bypass
  • can add three more 530 sheet paper drawers or 2,000 sheet large capacity tray
  • auto duplex standard
  • handles up to 120lb. index
  • paper exits from back to front
• base engine weight of only 112lbs.
• 120v/8amp
• optional inner finisher (no stapling)
• built-in print controller
  • actual maker unknown
  • PCL, PS and XPS print drivers standard
  • 10/100/1000BaseT port
  • hard drive comes with disk overwrite and data encryption
  • optional IP SEC security kit
  • optional color profile and color matching kit

-       Toshiba last week conducted an event related to Earth Day 2013:

• held at Vanderbilt Hall, at Grand Central Terminal in New York City
• on display was the eSTUDIO 306LP copier that reuses same sheet of paper with special blue toner
• new Toshiba tablet PCs and LED lightbulbs
• Guest speaker, Mario Armstrong of CNN, with topic; “Strategizing for Superstorms”
  • new ideas to safeguard cities against future natural disasters

-       In a strange move, Toshiba announced that it will allow a printer and print cartridge distributor to sell its eSTUDIO A3/A4 MFP product line to independent dealers in the U.S.

• “By adding Supplies Network to our existing distributor channel, we are able to expand the support of our Toshiba Business Products Center partners and other authorized dealers by outfitting these companies with an array of robust A3 and A4 imaging devices,” said Tom Walter, director, aftermarket sales, marketing and operations at Toshiba America Business Solutions. “In turn, our sales partners are now able to transition their small-to-medium sized business users from lower-performing printing devices to top-shelf MFPs to further enhance their customers’ return on investment.”
• Supplies Network is headquartered in St. Louis, MO
• unanswered questions:
  • is this a move to lift sagging sales?
  • in future, will Toshiba dealers only buy from distributors, instead of directly from Toshiba?
  • is this a cost cutting move to reduce wholesale organization of Toshiba?
  • will this mean more dealers in the U.S. selling Toshiba product?
  • is this part of plan to move to open distribution?

-       EASY Software released results of study of document management usage:

• 44% of CEOs say that resistance to change by their staff is the biggest challenge they face when attempting to adopt DMS/ECM systems
  • 12% say that resistance from management is issue
• 52% say that finance department is most likely to use solution
  • 26% = operations/manufacturing
  • 20% = IT department
• 20% say top reason for solution is to reduce reliance on paper
  • 16% =            reduce storage
  • 15% = improve information sharing

-       Grove City, Ohio police arrested a 22 year old man who attempted to use fake $20 bills he made on a color copier to buy pizza at a local restaurant.

-       DEX Imaging announced it has signed a multi-year, exclusive partnership deal with the Tampa Bay Buccaneers NFL football team.  Details:

• DEX Imaging was founded by Dan Doyle Sr., who also is former founder and CEO of DANKA.
• CEO is Dan Doyle Jr.
• is a dealer for Konica Minolta and Kyocera
• headquartered in Tampa, FL
• also has 13 other locations in Florida
• also has locations in Mississippi, Alabama, Maryland and Tennessee

-       Fujitsu previewed a new scanning technology, where a user can touch the area of the paper document that they wish to scan, and a camera in the scanner captures the image.  Unknown when technology will be commercially available.

-       Harris Interactive released results of study of knowledge workers:

• 83% of workers lose or waste time each day on document collaboration issues
  • 73% waste time looking for file
  • 57% are confused which is the right document
  • 56% have to manually merge changes in documents
  • 48% email the wrong version of a document
  • 47% work on wrong version of the document
  • 10% say they lose at least one hour per day
    • 17% lose at least 30 minutes
    • 28% lose at least 15 minutes
    • 83% lost some time
• 69% use a document management system of some sort or file sharing service
  • 88% of those who have a DMS, still have versioning issues
• 92% conduct document review via email
• 13% say that using wrong version makes poor impression on coworker or customer
  • 7% say it has damaged a relationship with boss or customer
  • 6% say it harms their reputation
  • 5% say it cost them a business opportunity
  • 4% say it cost them their job

-       Suburban Business Products Inc. (dba SBP Image Solutions, a Kyocera dealer) filed a lawsuit in U.S. District Court against Granite City Community Unit School District #9 of Missouri.  Details:

• claims that in 2008, the district illegally cancelled a 5 year contract it awarded the dealer in 2006
• asking for damages of $158,249.85
• asserts that district owes $22,711.60 for 5,281,768 clicks of overages ($0.0043ea)
• original contract allowed for 10,200,000 b/w copies per year
• seeks $5495 for damage made to one of the b/w copiers

-       Square 9 Software of New Haven, CT announced it won enterprise content management system contract from A/Z Corp., a construction/engineering company with locations in CT, PA and MA.

-       Epic announced it won EHR contracts from:

• Rogue Regional Medical Center or Oregon
• Smiths Medical of St. Paul, Minnesota

-       Healthland announced it won a Centriq EHR contract from Fulton County Hospital of Arkansas.

-       Meditech announced it won contract from Cherry County Hospital of Nebraska.

-       McKesson announced contracts from:

• Bayhealth-Kent General Hospital of Dover, Delaware
• Pioneer Community Hospital of Georgia ($27 million)

-       NTT Data announced it won Optimum EHR contract from CareONE LTACH hospital of New Jersey.

-       Hewlett Packard won a managed IT services contract from Jupiter Medical Center of Florida.

-       Xerox launched the “Making Smiles Brighter” program, which provides free dental screenings for students from low-income families in select cities in the U.S.

-       HIPAA Breaches:

• Nova Scotia Health District of Canada reports that last year, its computer systems experience over 1 million security threats, including malware and spyware attacks.
• Kirkwood Community College of Cedar Rapids, IA notified 125,000 students that their PHIs may have been exposed after someone overseas hacked into their database.
• William Jennings Bryan Dorn VA Medical Center of Columbia, SC notified 7,400 patients that their PHIs were exposed when a laptop computer was stolen from the respiratory therapy department.
• Hospice of Alamance Caswell of North Carolina notified 5,400 patients that their PHIs were exposed after three laptop computers were stolen.
• The Washington State Department of Social and Health Services notified 652 patients that their PHIs were exposed when a laptop computer was stolen.
• U.S. District Judge Joseph Bianco sentenced Helene Michel to 12 years in prison for posing as a clinician to steal PHIs from 20 nursing homes in New York.

-       MarketsandMarkets announced results of new study which projects that the electronic prescribing software systems market will grow to $794 million by 2017.

-       President Obama’s new budget requests a total of $967 billion of funding for the Department of Health and Human Services, an increase of $120 billion over the 2012 budget.

• 54% of budget is Medicare
• 31% of budget is Medicaid

-       Ricoh now shipping two new color MFPs designed specifically for the healthcare vertical, the  MP C300HW and C300HT featuring:

• color A4 MFPs
• top speed of 32ppm
• 4 tandem OPC drum design
• both are capable of printing on wristband materials
• “HW” model handles media as narrow as 3.25”
• paper drawers are coated with Teflon to prevent misfeeding of specialty stock, such as wristbands, prescription paper, etc.
• optional fax
• comes standard with secure print, hard drive encryption and hard drive data overwrite
• base MSRPs of $6570 and $6260

The post MFP Industry Notes Newsletter 4.21.13 appeared first on Copitex Business Machines.

The post Questions to ask before buying a Multifunction Printer appeared first on Copitex Business Machines.

Ramsey, N.J. – April 17, 2013 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of the bizhub® 4700P/4000P/3300P series of Monochrome Printers that combine maximum power with a compact design. Going beyond conventional desktop printers, the bizhub 4700P/4000P/3300P series is ideal for executive suites and small businesses with growing workloads as well as healthcare practices of all sizes.

This new series offers up to 50 ppm output in high-resolution B&W, fast warm-up/first-copy times, and 2,300-sheet maximum paper capacity, all in a compact, desktop-size design.  In addition, the bizhub 4700P/4000P/3300P series can handle paper sizes up to 8-1/2” x 14” and weights from 16 lb. bond to 43 lb. cover stock. Along with 1200 x 1200 dpi resolution monochrome image quality, this series includes Konica Minolta’s standard print drivers, with a familiar interface for both Windows and Macintosh environments.  Improvements in operating efficiency in the bizhub 4700P/4000P/3300P series helps reduce costs, including a special Eco-mode that minimizes power consumption, toner and paper use.  In addition, a “hibernation” setting offers power consumption of as little as 1W of power when the printer is not in use.

For healthcare practices, the bizhub® 4700P/4000P/3300P Series offers seamless integration with the TypeHaus FormJet Prescription Secure solution to allow healthcare professionals to print patient prescriptions without the need for costly prescription forms, but with the security requirements mandated by the Centers for Medicare and Medicaid Services (CMS).

“The wide range of capabilities offered by this new monochrome series, coupled with a small footprint, make these models ideal for any business environment needing accessibility at the tip of their fingers,” says Kevin Kern, senior vice president, Marketing, Konica Minolta Business Solutions U.S.A., Inc. “The bizhub 4700P/4000P/3300P series is yet another series in the bizhub family that customers can count on to speed workflow and improve overall efficiency.”

About Konica Minolta

Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. The company focuses on complete business solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has won numerous awards and recognition including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for six years in a row. For the third consecutive year, Buyers Laboratory LLC (BLI) has named Konica Minolta as the winner of its “A3 MFP Line of the Year” award. In 2012, Konica Minolta also received “Document Imaging Solutions Line of the Year” recognition from BLI – and has been named to the Dow Jones Sustainability World Index in recognition of the company’s economic, environmental and social performance. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.

Source: Konica-Minolta

The post Konica Minolta bizhub 4700P Series Offers Maximum Power in Minimum Space appeared first on Copitex Business Machines.

03/12/2013| 10:55pm US/Eastern

The post Konica-Minolta “A3 MFP Line of the Year” from BLI for the 3rd Consecutive Year appeared first on Copitex Business Machines.

• Sharp announced it rejected an initial offer from Samsung of South Korea to buy its copier division.
• According to Bloomberg News, Sharp will sign deals with three financial institutions for loans that equate to $313 million.
• Sharp stated it is hoping that many more banks will come to its aid.
• Has to come up with $2.1 billion to pay off a bond that is due in September, 2013.
• According to DigiTimes magazine, Foxconn Electronics (aka Hon Hai Precision of Taiwan), may be interested again in buying into Sharp, now that Samsung has invested over $100 million.

-       Street pricing seen in print for pay market:

• Xerox Digital Color J75 Press w/LCT/hole-punch/saddle-stitch/staple/FreeFlow controller for $1864.39/month, on 60 month FMV lease.  Color clicks @ $0.039 and b/w clicks @ $0.0099.  11”x17” billed as one click.
• o   Canon imagePRESS C6010 w/Fiery/RADF/POD/saddle-stitch/hole-punch/tab feeder for $1895/month on 63 month FMV lease.  Color clicks @ $0.04 and b/w clicks $0.01.  11”x17” billed as one click.

-       Toshiba & Okidata announced that their jointly made A4 color MFPs will launch in April, 2013:

• color LED technology (instead of laser)
• 4 tandem OPC drum design
• pulverized toner technology
• target of 30,000 units per year globally
• expects A4 market to grow 10% per year worldwide
• 9” color touchscreen LCD control panel
• Built-in print controller
  • actual maker unknown
  • optional embedded application solutions

-       Toshiba’s GM of its office equipment division, Hidetaka Nonami, stated; “Toshiba will further expand areas in which customers can use color MFPs and we will also propose further usage of MFPs, not only for offices but also for stores and establishments such as retail and service related areas.”

-       Toshiba claims it sold more A3 MFPs in China in 2012, than any other company.  According to Key Research, a total of 507,300 A3 MFPs were sold in China last year for all brands, with most of units sold in the lower segments.

-       Toshiba announced it will open a factory direct branch in Myanmar(formerly known as Burma, located north of Thailand).

-       Hewlett Packard announced a new free app for Samsung made Galaxy smartphones:

• provide way to directly print to more than 180 HP network printers and MFPs, both laser and inkjet
• user can choose printer settings, like duplex, color, orientation and paper type
• connect via WiFi or wireless direct print

-       Hewlett Packard announced it has issued another critical data security update for certain LaserJet printers and MFPs.  Details:

• Christoph von Wittich, a data security expert in Germany, was credited with detecting the flaw.
• The telnet debug shell flaw could allow remote hackers access to sensitive data.

-       The Serious Fraud Office of England announced it has opened up an investigation into the purchase of Autonomy Corp. by Hewlett Packard.

-       Hewlett Packard reported results of last quarter’s financials:

• total revenue down 6%
• income down 20%
• printer/MFP division revenue down 5.31%

-       Hewlett Packard announced it won bid to supply 1.5 notebook computers to the country of India for use by students in the Uttar Pradesh region.

-       Ricoh announced that it will be expanding its presence in Asia in 2013, to grow its sales in China, Hong Kong and Taiwan.

-       Ricoh launched a new color inkjet wide format printer, the MP CW2200SP featuring:

• support for 500 ft. paper rolls
• optional 2 roll feed
• built-in scanner
• built-in USB and SD card slots
• GELJET ink technology
• 600x600dpi
• up to 36” wide printing
• built-in print controller
  • 3GB RAM
  • 250GB HDD
  • 1GHz processor
  • PostScript and HP GL print drivers
  • 10/100BaseT port
  • optional 1000BaseT Gigabit port

-       Ricoh announced it will have display production print solutions at the upcoming 2013 National Postal Forum in San Francisco, CA.

-       Kyocera (aka Kyoto Ceramic Company) announced it will offer scanning batch software from i2 Software, as an option for its MFPs.

-       Kyocera announced it will sponsor the International Ice Hockey Federation World Championship until 2017 in Europe.

-       Xeikon announced it sold an 8500 production color system to Optichrome of England.

-       Fuji announced it will launch its new Jet Press 540W, which is a production color inkjet web fed system.

-       Xerox announced its top third party solutions partners for 2012:

• C. P. Bourg finishing solutions
• Rochester Software Associates production software
• Nuance cost recovery and document capture solutions
• Plockmatic finishing solutions
• Cleo Streem fax servers
• Y Soft cost recovery solutions
• Cirrato cost recovery solutions

-       Xerox announced it will sell one of its headquarters buildings, the 29 story Xerox Square building in downtown Rochester, NY.

• 1,400 Xerox employees work there
• was built in 1967 by Xerox
• at 440 feet, is tallest building in the city
• sold to Buckingham Properties
• Xerox will now lease the building
• price not announced

-       Xerox announced it is beta testing a new solution for education vertical, called “Ignite”, which is a cloud-based grading solution:

• automates process of hand grading student tests
• teachers use forms that can be scanned in using Xerox MFP
• images are uploaded to Xerox site
• service is smart enough to be able to recognize hand marks, such as coloring in a section of an image, so more versatile than typical multiple choice test scanners
• papers are graded, and results sent back to teachers
• planned launch this fall
• $15 per student per year plus setup fee of $10K to $20K

-       Xerox, according to Marketing Research Consultants, started a new program in which it is trying to convince dealers to take on its product line, in geographic areas of the U.S. not covered by existing Global locations.

-       VTT Research published results of survey of consumer trust of advertising:

• 63% for print
• 41% for TV
• 25% for web

-       EFI launched version 2.4 of its PrintMe Mobile solution including:

• dashboard includes search, filters, tags
• data export/import features to identity, configure and check the status of hundreds of printers from a central location
• administrators can track mobile printing usage in job accounting software (i.e. Equitrac, GoPrint, PaperCot, Print Audit and Sepialine Argos)
• supports Apple iPads, iPhones and Android devices

-       DocuWare, maker of document management software, announced it has renewed its status as a Microsoft Gold Partner.

-       Canon sent out unusual direct mail piece to the press, to launch a new digital camera.  The mailer contained a silver pen, that had a tiny, built-in projector, that when activated, displays on a wall an advertising message about Canon’s new products.  Cost of mailer unknown.

-       Canon now shipping new desktop A4 color laser MFPs, the imageCLASS MF8280 and MF8580 series featuring:

• 14ppm top speed for MF8280 and 21ppm top speed for MF8580
• Base MSRPs of $449 and $599 respectively
• 50 sheet document feeder
• 150 sheet paper drawer and single sheet bypass on MF8280
  • 250 sheet paper drawer and 50 sheet bypass on MF8580
  • Auto duplex on MF8580
• fax board on MF8580
• 1200x1200dpi
• 4 tandem OPC drum design
• 7 line color LCD display
• built-in print controllers
  • 512MB RAM
  • 802.11 wireless printing support
  • Google Cloud Print compatible
  • PCL print driver on MF8580
  • USB and Ethernet ports

-       Kodak announced a new option for its Scan Station 520EX desktop scanner, called “BOLT Direct” which offers:

• o   software made by Bolt Document Management Inc.
• o   plug and play scanning solution for Microsoft SharePoint
• o   allows users to name, route and index their scans
• o   integrates into scanner’s touchscreen LCD display and keyboard interface
• o   able to also integrate into enterprise content management software from Laserfiche
• o   OCR engine

-       PrintFleet of Canada, announced that it achieved record revenues in 2012, for its managed print services software solutions.

-       Formtek Inc. announced it won a Alfresco document management system solution contract from the University Michigan’s College of Engineering.

-       Kofax of Irvine, CA announced version 6.0 of its Kofax Transformation Module document capture solution featuring:

• o   Touchless Processing that automatically classifies, separates and extracts content from any scanned document type
• o   self-learning techniques
• o   reduces end user need for manual document review

-       Kofax launched a new capture solution named “Mobile Capture for Driver Licenses” featuring:

• o   uses the camera in a mobile device
• o   VRS image enhancement
• o   automatically extracts name, address and other content
• o   can read all 50 states’ driver licenses and barcodes

-       MGI announced it sold a Meteor DP8700XL production color system to the Vatican, the worldwide headquarters of the Catholic Church, now led by Pope Francis.

-       Microsoft’s new Windows 8 operating system sales are apparently not meeting expectations.  “I think the Windows 8 system is no better than the previous Windows Vista platform.” stated Don-Soo Jun, an executive with Samsung.

-       Martin Yale Corp, maker of off-line finishing and shredding equipment, announced an operating loss of over $1 million in 2012.

-       The Nubeprint Managed Print Services Compliance Report published results of its study of devices installed worldwide:

• o   29% of all printers and MFPs are fully MPS compliant
• o   32% have some major limitations
• o   4% are not compliant at all
• o   67% do require advanced MPS management technology
• o   the number of printer cartridges that get lost, or never reach the printer, is 7-9%

-       Shore Communications Research published results of survey stating that over $400 million spent annually in the financial services vertical market to prepare unstructured documents for back office applications.

-       Xerox previewed a new technology for healthcare vertical called “Digital Nurse Assistant” featuring:

• o   keeps track of both nurses and medications that have been ordered for their patients
• o   system relies on small digital tag worn by nurses
• o   system recognizes nurse when he or she enters patient’s room
• o   patient’s info then appears on in-room display

-       The Centers for Medicare and Medicaid (CMS) published data on the number of physicians who have successfully submitted for Meaningful Use rules by EHR vendor in 2012:

• o   Epic = 26,337
• o   AllScripts = 17,186
• o   eClinicalWorks = 10,754
• o   NextGen = 8,783
• o   GE = 7,551
• o   McKesson = 3,859
• o   athenahealth = 3,515
• o   Practice Fusion = 3,474
• o   Greenway = 3,465
• o   Cerner = 3,166
• o   Vitera = 2,981
• o   eMDs = 2,315

-       Marilyn Tavenner, acting CMS Administrator, announced that she will not consider delaying the launch date of 10/1/2014 for implementation of ICD-10 coding system for healthcare market.

-       SRS announced it won an EHR contract from Commonwealth Orthopaedic Centers of Northern Kentucky.

-       Epic announced EHR contract from WellStar Health System of Georgia.  The hospital also announced it has leased 21,000 square feet for a new data center.

-       Siemens announced it won contracts:

• o   Soarian EHR with CPOE contract from Howard University Hospital of Washington D.C.
• o   Soarian EHR from South Jersey Healthcare
• o   East Texas Regional Healthcare System
• o   Virginia Department of Behavioral Health and Development Services

-       CPSI announced it won EHR contract from Johnson County Healthcare of Wyoming.

-       McKesson announced contracts from:

• o   Thousand Oaks Radiology Group of California
• o   Covenant Health of Knoxville, TN
• o   Capital Region Health Care of Concord, NH

-       AllScripts announced it won contract from Bronx-Lebanon Hospital Center in New York.

-       eClinicalWorks announced EHR contract from Coastal Medical of Rhode Island.

-       Meditech announced EHR contract from Ephraim McDowell Regional Medical Center of Kentucky.

-       SuccessEHS announced EHR contract from Scenic Bluffs Community Health Center of Wisconsin.

-       Access Software announced an electronic forms software solution contract from St. Barnabas Medical Center of New Jersey, integrated into their Cerner EHR.

-       Brazilian police announced that 5 doctors were suspended for using fake silicone fingers to clock in their colleagues on a time clock that used fingerprint recognition, so they could get overtime pay.  (biometric reader option for Konica Minolta MFPs reads finger vein patterns, and not fingerprints)

-       MedAssets, one of the largest healthcare GPOs, announced it has expanded its relationship with Cancer Treatment Centers of America.

-       The U.S. Healthcare Index published study that show approximately 60% of the 1.2 billion clinical documents created annually are in unstructured form, such as dictated notes or paper records.

-       HIPAA Breaches:

• o   The Department of Veterans Affairs of Nebraska and South Dakota admitted that they were routinely transmitting unencrypted PHIs, affecting as many as 400,000 veterans.
• o   St. Peter’s Health Partners of Troy, NY notified 23 patients that their PHIs were exposed, when several employees improperly access their medical records.
• o   The University of Connecticut Health Center notified 1,400 patients that their PHIs were exposed after an employee improperly access their medical records.
• o   Northwest Primary Care of Milwaukie, Oregon notified some patients that their PHIs were exposed when a staff member inadvertently attached PHI info to an email sent to the wrong person.
• o   The IRS is being sued by a company in southern California, who claims that the federal agency illegally seized PHIs on 10 million people in the U.S.

The post MFP Industry Notes Newsletter appeared first on Copitex Business Machines.

• will give Samsung a 3% stake in the company
• “Sharp is in a very precarious situation.”; stated Sean Kim, analyst with Standard Chartered Bank of Seoul, Korea
• “Ten billion yen is too small to meet Sharp’s needs but it does send a positive signal to the market”; stated Hideki Yasuda of Ace Securities Co. of Tokyo, Japan
• will prevent Apple from having exclusive access to Sharp’s LCD screen for its mobile devices
• “Sharp’s decision to turn to Samsung – once its most feared rival….signals the desperate situation facing Sharp.  It needs capital injections to secure its balance sheet.”
• “The next step for Sharp is bank financing, an executive at one of the banks and a separate source at Sharp told Reuters.  Fresh loans could total around $1 billion, according to analysts, which would raise the cost of Sharp’s bailout to about $5 billion.”, according to Reuters News Service.
• “Sharp will need to raise at least $535 million from the sale of overseas factories and other assets to pay off the bond due in September.”; stated Yasuo Nakane, an analyst at Deutsche Securities.
• (Could Samsung consider taking over the Sharp copier division?)

• Sharp announced it has formed a Managed Print Services National Sales Program for its factory direct branches, and is now seeking to hire a Director to run the program, from Sharp’s Mahwah, NY office.

• Sharp’s Doug Albregts, President of Sharp’s division in the U.S., announced that the company will roll out 3 new series of products during a 6-8 city road show in June/July timeframe.  The company’s next national copier dealer meeting is in November of this year.

• Hewlett Packard announced it sold a T410 Color Inkjet Web Press to Rotomail of Milan, Italy for print on demand work.

• Hewlett Packard announced management changes:
• Senior VP Eric Cador, who in charge of printer/MFPs in Europe, the Middle East and Africa, is replaced by Herbert Koeck, who was VP of Printing and Personal Systems division in the Americas

• Xerox’s CEO, Ursula Burns, won a $1500 shopping spree at Tops Friendly Market in Rochester, NY.

• Xerox announced it sold a D110 production b/w system to Rakmo, a digital book publisher in New Delhi, India.

• Xerox announced it sold a 550 Digital Color Press to RHI Printogrpahics of Gurgaon, India.

• Xerox announced it is raising prices on 80 different printer/MFP supply items.

• Xerox announced it is conducting a road show for customers, named “2013 Xerox Focus Forward”:
• keynote given by Bill Taylor, cofounder of Fast Company magazine
• testimonials also given by Xerox customers
• cities include:
• Dallas, Chicago, Atlanta, New Orleans, Honolulu, Los Angeles, Boston, Philadelphia, Fairfax, Denver & Cincinnati
• Topics include:
• managed IT services
• managed print services
• MFPs and connected apps
• business process outsourcing
• production print
• solutions on display include:
• NSi AutoStore
• Duplo
• EFI
• Nuance
• GBC
• XMPie
• RSA
• Solimar
• Plockmatic

• Judge Susan Souder ruled that Baltimore County’s (Maryland) contract with Xerox to manage its speed cameras is illegal, as Xerox is getting a cut of each speeding ticket citation issued.
• Xerox currently receives about $19 from each $40 ticket.

• Production inkjet technology to be showcased at the upcoming “Inkjet Summit 2013”:
• 4/9-11/2013
• Ponte Vedra Inn & Club in Ponte Vedra, FL
• Canon is main sponsor representing its Oce’ division JetStream systems
• Ricoh also participating with its InfoPrint systems

• After public pressure, Samsung’s CEO, Kwon Oh-hyun, issued a public apology for a gas leak at one of its plants in China in January that led to death of one worker, and hurt 4 others.
• Local police are still looking into the leak of poisonous hydrofluoric acid, according to The Wall Street Journal

• Quocirca released results of study:
• 87% of companies provide mobile workers with devices
• 50% of mobile workers still use their own devices for work
• 80% of mobile workers are or plan on using a tablet PC
• Most frequent use of tablet PC:
• 36% for email
• 35% for surfing web
• 7% to watch videos
• 12% to read
• 60% of mobile device users want to print from their devices
• 20% are currently able to print from their mobile devices
• 25% of companies plan on investing in mobile device print technology
• 5% of companies have ability to print from mobile devices
• Microsoft was fined $731 million by European authorities for breaching a settlement it signed in 2009, which mandated that it display a “browser choice” screen on all existing and new PCs in the region.

• Okidata announced it is the first vendor to offer computer dealers (VARs) to sell A3 color MFPs without territory restrictions:
• Models offered are Okidata CX3535 and CX4545, which are co-manufactured by Toshiba
• 35ppm and 45ppm floor standing models with optional finishing
• since VARs don’t typically employ copier technicians, the units offer 3 year service packages, which are fulfilled next day by Okidata subcontractor technicians

• Ricoh announced it is deploying a solution at Portland Public Schools of Oregon, to connect its existing fleet of MFPs to fax servers.  Ricoh won the $6 million contract in 2010.

• Ricoh announced it will sponsor a 6 meter yacht in the Cruising Yacht Club Youth Sailing Academy of Australia.

• Ricoh, in a cost cutting move, announced it will merge its Pentax Ricoh Imaging Americas division and its Ricoh Americas Digital Camera division.

• Ricoh announced it sold an InfoPrint 5000 production color inkjet system to Frederic Printing of Aurora, CO for direct mail marketing piece production.

• The next production print trade show in the U.S., is the Print Expo in Chicago, IL, where Ricoh apparently plans to launch several new production color and production b/w systems.  New color models might be called the Aficio PRO 5100 (60ppm) and PRO 5110 (80ppm)

• Canon announced that the U.S. International Trade Commission will institute an investigation regarding alleged patent infringement violations from dozens of providers of remanufactured toner cartridge vendors in the U.S.  Canon’s goal is to prevent companies from marketing low cost generic substitutes to factory original print cartridges that Canon offers for Canon-branded and Hewlett Packard-branded printers and MFPs.  Sampling of those being investigated:
• Clover Technologies
• Dataproducts
• Standard Image USA
• Nukote
• InkSell.com
• TonerZone.com
• Office World

• Canon announced it will join HP, Kodak and Xerox and pull out as an exhibitor at the annual IPEX production print show in England in 2014, in a cost cutting move.

• Canon announced it will now offer facilities management in the country of Singapore, to grow its branch revenues.

• Canon announced it will display its Dreamlabo 5000 production color inkjet system at the Wedding & Portrait Photographer International Convention in Las Vegas.

• Katun Inc. of Minnesota, maker of generic parts and supplies, for dealers who do not wish to use factory originals, announced it will be raising prices.
• Lexmark announced it spent $31.5 million on two acquisitions:
• Twistage Inc. of San Francisco, CA, maker of cloud-based video ingestion and management solutions
• AccessVia Inc. of Seattle, WA, maker of retail point-of-sale printing signage solution ftware

• PE International, a global sustainability software and services firm, announced it will be producing consensus-based rules for understanding the environmental impact of printers and MFPs.  The rules will help device manufacturers achieve higher green ratings for their products.

• Kodak announced it sold four Nexpress SX3300 production color systems to Kaydee Color Lab of Lucknow, India.

• Rep. Sean Duffy of Wisconsin and Rep. Mike Michaud of Maine introduced a bill in the U.S. House of Representatives to reverse recent federal initiatives to ban use of paper in federal government communications.

• Roy Morgan Inc. released results of study which found that more than 70% of consumers aged 14 and over prefer reading printed catalogs instead of online ads.

• West Bend, Wisconsin police announced they had arrested a 37 year old man, named Jarad S. Carr, at the Walmart in Lake Hallie, when he attempted to return a desktop color MFP he purchased there, and in box were 5 fake $100 bills he printed using the device.

• According to Jennie Fisher, Senior VP and FM of Great America Leasing, 35% of leases the company processes are now managed print services contracts.

• Hyland Software, maker of OnBase ECM solutions, announced it has acquired AnyDoc Software of Tampa, FL, which makes advanced document capture software.

• Kofax, maker of document capture solution software, announced it has acquired Altosoft Inc. of Philadelphia, PA, maker of business intelligence and analytics software.  Purchase price not announced.

• McAfee, maker of data security software, released results of survey:
• 50% admit that they have used an MFP to copy/scan/print confidential information
• 6% are aware that MFPs are a security threat

• Nuance Corp. announced that Nuance PaperPort Anywhere, a cloud-based document management system, was shut down by the company that was hosting it, OfficeDrop Inc.of Waltham, MA, due to poor subscription sales.

• Compass Sales Solution announced it won a CRM contract from Sumner Group, which owns several copier dealerships in the Midwest, including DataMax locations, and Copying Concepts.

• NEC, which relabeled Konica Minolta and Kyocera-made MFPs, and marketed them through small independent dealers in the U.S., announced it is closing the MFP division down.

• Memjet, maker of desktop color inkjet technology, announced it is laying off 1/3 of its staff at its Australia product design facility.
• According to Gartner’s “Technology Trends You Can’t Afford to Ignore” report, on average 80% of healthcare information captured is in unstructured, paper-based forms/input.

• Ricoh now shipping 4 different desktop MFPs specifically designed for healthcare market.
• SP 5200SHW and SP 5200SHT offer:
• A4 b/w laser engine with top speed of 47ppm
• base MSRPs of $3499 and $3699
• 1200x600dpi
• document feeder scans in color and b/w
• 2,300 maximum paper capacity
• built-in print controller
• hard drive includes data security kit
• paper drawers have optional lock with key
• SP 5200SHW model will handle wristband media from drawer
• plastic is Teflon coated, to handle specialty media
• SP 5210SFHW and SP 5120FHT are same as above, except have top speed of 52ppm
• base MSRPs of $4719 and $4519

• Ricoh announced it won contract from University of Louisville Hospital of Kentucky:
• document management system
• electronic forms software solution
• fax server solution
• managed print services
• FM for copy center
• claims contract will save hospital $1.6 million over life of contract

• Ricoh announced it will offer a new optional solution for its MFPs for the healthcare vertical:
• product is “ChartMD”, from Inofile Software
• allows end users to scan documents using MFP, and index them into a EMR-ready format
• additional optional connectors to integrate into EHRs
• Activated ChartMD costs $20 per month

• Toshiba announced it has acquired 70%, or controlling interest in TI Medical Systems Co. of South Korea, a reseller of medical imaging systems in the region.

• Westbrook Technologies, maker of Fortis and FortisBlue electronic content management software, announced it is partnering with IQ-EQ Systems, maker of Simplicity EHR software, to offer package for ambulatory healthcare market.  (Ricoh branches market Fortis ECM, via acquisition of IKON)

• Aetna Insurance, headquartered in Hartford, CT, announced it is creating a new division, called “Healthagen”, which will offer health and technology services to employers.

• eClinicalWorks announced EHR contract from Coastal Medical Inc. of Providence, RI.

• According to Hyland Software, more than 25% of patient information is left out of an EHR, if it is not complimented by an integrated ECM solution.  Examples of how electronic content management (ECM) compliments EHRs:
• Help meet federal government’s Stage 7 threshold of converting critical documents into electronic format within 24 hours of creating or receipt, by providing a point of care scanning solution for all clinically relevant documents, and making them immediately available to the EHRs.
• Reducing amount of time manual indexing documents by implementing automatic processes, using patient level barcodes to scan and capture data.
• EHRs usually do not capture information from ancillary applications, such as EKG results, digital photos, reports, etc.  ECM integrates with virtually any system, and connects them to share information.

• Xerox announced it won a $76 million managed IT services contract from New Jersey’s Department of Human Services Medicaid Division.

• Aloft Group published results of study of healthcare organization’s ability to meet 10/1/2014 deadline to implement ICD-10:
• 75% say their implementation process of ICD-10 is 25% or less complete
• 33% have not started yet
• 55% have confidence they will meet deadline
• 71% say they do not have enough time
• 41% say they are frustrated with their EHR vendor’s lack of guidance
• 44% believe their vendor don’t have adequate schedule in place
• 61% want their vendors to run parallel systems before go-live
• 75% say coding education is biggest gap
• 51% believe that federal government will not change deadline

• The American Medical Association stated that a survey of doctors who work for the VA, that 30% admit that they missed EHR notifications of test results that led to patient care delays.
• Reason given for missing alerts is they are receiving too many, an average of 63 alerts per day.

• AllScripts, maker of EHRs, announced it has made two acquisitions:
• dbMotion of Israel, maker of health information exchange technology for $235 million
• Jardogs, maker of patient engagement solutions

• Epic and McKesson settled their patent litigation over MyChart, with McKesson granting Epic a license for its technology.

• Epic announced it will use Nuance’s Clinical Language Understanding solution.

• Cerner announced it won a revenue management services contract from Adventist Health.

• The University of Pittsburgh Medical Center reported that it had to go back to paper records for 3 hours when its patient care systems went down due to human error.

• Cardinal Health filed a lawsuit against AllScripts, claiming it pre-paid $5 million for 1,250 MyWay EHR licenses for resale, and is stuck with 994 of them that it cannot sell, since Allscripts announced it is not continuing the product.

• SRS announced it won an EHR contract from Advanced Orthopedic Center of Port Charlotte, FL.

• Several EHR vendor rivals are teaming up.  CommonWell Health Alliance was formed to provide ability exchange data between competing systems:
• Members include:
• Cerner
• McKesson
• AllScripts
• Athenahealth
• Greenway Medical Technologies
• noticeably absent is Epic
• “We did know about it.  We were not invited.  It appears on the surface to be used as a competitive weapon and that’s just wrong.  It’s wrong for the country.”; stated Judy Faulkner, CEO of Epic.

• The Robert Wood Johnson Foundation released results of a study:
• 20% of Medicare patients are readmitted to hospitals within 30 days of discharge
• 80% of hospitals lack direct post-discharge contact with patients

• IBML announced it won contract to supply its ImageTrac high speed desktop scanners to Memorial Hermann Healthcare System of Houston, TX to scan paper records into the hospital’s Sovera health information management system.

• Health Affairs magazine released results of study on EHRs in ambulatory market:
• average physician will lose $43,743 over 5 years on their EHR implementation
• 27% of practices will achieve a positive return on their EHR investment
• 14% will have positive return only after receiving the $44,000 federal government stimulus
• 50% saw no reduction in use of paper records

• Health Level Seven International announced that on 4/1/2013, it will make much of its HL7 intellectual property available via a free license.  This will accelerate the development of interoperability and connectivity between competing EHRs and ECM systems.

• According to the U.S. Bureau of Labor Statistics, the need for medical coders (ICD-10) will increase by 21% from now until year 2020.

• The U.S. Centers for Medicare and Medicaid Services (CMS) announced results of first wave of audits for healthcare facilities attesting for meaningful use and HIPAA compliance:
• audits conducted by subcontractor, Figliozzi and Company
• 47% failed the audit

• Accenture released results of survey of U.S. doctors:
• 82% wants patients to actively participate in their own healthcare by updating their EHRs
• 31% believe patients should have full access to their EHR
• 47% don’t want patients to update their lab test results
• 4% don’t want patients to have any access at all
• 21% currently provide patients with access

• Iatric Systems announced it won a Security Audit Manager solution contract from Iowa Health System.

• Why should healthcare facilities be concerned about data security and protecting PHIs?
• “Why is there so much fraud?  It’s easy money.”, stated Michael L. Nelson, VP of Equifax, a national credit bureau.

• Lexmark announced it won a managed print services contract from Markham Stouffville Hospital in Ontario, Canada.
• hospital had 256 devices, representing 68 distinct models from 7 different manufacturers
• only 60% were connected to network
• 6.5 million pages per year
• Now has 13 different Lexmark models
• 58% are MFPs and 100% are connected to network
• print volume reduced 18%
• contract included Lexmark’s Perceptive imageNOW electronic content management solution
• included fax server solution

• HIMSS announced that through Thursday morning, total HIMSS 2013 show attendance in New Orleans, LA was 34,696.

• According to MediScripts, handwritten prescriptions continue to outpace eprescribing by more than 60% in 2012.

The post MFP Industry Notes appeared first on Copitex Business Machines.

PORTLAND, Ore.–(BUSINESS WIRE)–EPEAT®, the definitive global registry for greener electronics, announced today its expansion beyond PCs and Displays to include printers, copiers and other imaging equipment. The expansion was heralded by Congressional leaders, environmental groups, leading manufacturers and institutional purchasers at an event today in Washington, D.C. For more than six years, EPEAT ratings have helped companies, governments and consumers compare and purchase greener PCs and monitors, resulting in significant environmental benefits.

“EPEAT’s success shows that an incentive-based approach can move markets and that diverse stakeholders working together can be true catalysts for change.”

The EPEAT registry currently includes imaging equipment from seven manufacturers: Canon, Dell, Epson, HP, Lexmark, Ricoh and Xerox. Two additional manufacturers – Konica Minolta and Samsung – have begun the process of registering products with EPEAT. Combined, these nine manufacturers represent at least 80% of the global market for copiers, printers, scanners and multifunction devices. Devices will be continually added to the registry as they are deemed compliant with EPEAT’s environmental requirements.

“World markets will now be able to easily and reliably identify and purchase greener printers, copiers and scanners based on EPEAT ratings,” said Robert Frisbee, EPEAT CEO. “I applaud the leadership of everyone involved with achieving this important milestone.”

“I’m proud that my district is home to this organization that is making such a difference, not just in the U.S., but around the world. The federal government is leading by example by embracing EPEAT standards for greener electronics, and I’m eager to see the positive impact of the expanded EPEAT registry,” said U.S. Representative Earl Blumenauer. “EPEAT’s success shows that an incentive-based approach can move markets and that diverse stakeholders working together can be true catalysts for change.”

“EPEAT’s environmental impact standards serve a valuable role in the marketplace,” said U.S. Senator Ron Wyden, incoming Chairman of the Energy and Natural Resources Committee. “I commend those manufacturers that meet EPEAT’s stringent environmental ratings, and I’m proud to say that EPEAT calls Oregon home.”

To be added to the EPEAT registry, an imaging device must meet at least 33 required environmental performance criteria. Products may achieve higher ratings by meeting up to 26 additional optional criteria. The rating criteria were developed during a four-year stakeholder consensus process that involved hundreds of representatives from the environmental, research, governmental and manufacturing sectors.

EPEAT rates products on a lifecycle basis, addressing the elimination of toxic substances, the use of recycled and recyclable materials, their design for recycling, product longevity, energy efficiency, corporate performance and packaging, among other criteria.

“We are proud to be among the first imaging equipment providers to participate in the expansion of the EPEAT registry,” said Mario Rufino, Manager, Environmental Management & Product Safety, Canon U.S.A., Inc. “The new imaging equipment standard was developed to highlight leadership in sustainability. As Canon’s registered products are designed with this in mind, we welcome any effort that helps customers choose office technology solutions that help them reduce their own impact on the environment.”

“Customers are looking for simple ways to make comparisons between products and their environmental qualities. Dell helps its customers make those assessments easily through our commitment to a wide range of EPEAT product registrations (more than 200 currently) and the IEEE 1680 series of standards,” says Steve Lalla, Vice President End User Computing at Dell. “EPEAT-registered products are a global solution reflecting our own environmental sustainability principles and providing consistent, impartial guidance for our customers. The recent publication of the IEEE 1680.2 Imaging standard will continue the long-standing collaboration with Dell and EPEAT as we expand product registrations to include our line of imaging products.”

“Epson has been committed to the environment since 1988 when the company began pioneering the elimination of chlorofluorocarbons (CFCs) in its manufacturing processes,” said Colin Donahoe, director of business imaging for Epson America. “Our corporate values and environmental performance are in line with EPEAT standards, and Epson is working to ensure that over 90 percent of our printer and scanner lines meet a minimum of EPEAT Bronze level certification.”

“Lexmark strongly supports initiatives such as EPEAT that will help our customers make more informed choices about purchasing greener products, solutions and services,” said Marty Canning, Lexmark executive vice president and president of Imaging Solutions and Services. “Sustainability is core to Lexmark’s vision of positively impacting the communities where we live and work. Since Lexmark’s inception and the formation of its vision and values, our company has assumed responsibility for its actions associated with ecological impacts and worked diligently to remain an exemplary environmental steward around the world.”

“At Ricoh, we have focused on being a leader of environmental sustainability for the entire product life cycle, which is core to our global business operations. Furthermore, we strongly believe that the EPEAT Imaging Equipment Program is essential to helping purchasers make informed decisions,” said Jay Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “By engaging in EPEAT, Ricoh is further enhancing its complete portfolio of products and services to better manage and reduce environmental impact and cost, while improving productivity for our customers and creating shared value for our society.”

“At Xerox, sustainability is our way of doing business, so when given the opportunity to help customers make informed decisions on selecting environmentally preferable products, we were onboard. Our current EPEAT registered products include multifunction printers and stand-alone printers that help businesses simplify how work gets done while producing less waste and using less energy,” said Diane O’Connor, vice president, Environment, Health, Safety and Sustainability, Xerox.

“As a broad-based technology distributor with deep relationships in the IT channel, we are excited about this new EPEAT registry that offers our customers greener printer and copier choices,” said Kirk Robinson, senior vice president, commercial markets and global accounts, Ingram Micro North America. “Our public sector team will ensure that our resellers have access to the right solutions for technology users in government, healthcare and education markets.”

EPEAT’s original PC/Display rating system is used as an environmental requirement by eight national governments, including the United States, and thousands of purchasers worldwide. Purchase contracts that require EPEAT registration exceed $65 billion. More than 50 manufacturers have registered their greener PCs, monitors, copiers, printers and scanners in more than 40 countries. More than 533 million EPEAT-registered products have been purchased since the original registry debuted in July 2006.

Since 2006, purchasers choosing EPEAT-registered electronics over products that don’t meet the system’s criteria have eliminated greenhouse gas emissions equivalent to 11 million U.S. vehicles’ annual impact, avoided more than 394,000 metric tons of hazardous waste and reduced solid waste by nearly 167,000 metric tons – equivalent to nearly 86,000 U.S. households’ annual waste.

Source: http://www.businesswire.com/news/home/20130212005536/en/Worldwide-Green-Rating-System-Launches-Printers-Copiers

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• Sharp is being forced into this move, as it has apparently suspended talks with Hon Hai Precision for a cash infusion, as the Taiwanese company also wanted more control of Sharp.
• The two banks involved are Mizuho Corporate Bank and Bank of Tokyo-Mitsubishi, according to Kyodo News.

-       Xerox rethinking its color wax technology?  Xerox announced that is has acquired Impika  Corp. of France.  Details:

• Impika is a manufacturer of digital color presses that use water-based inkjet technology
• Xerox already attempted to enter the production inkjet market with the “CiPress” line of color presses, using “solid ink” technology, which uses heat to melt wax chunks, and then spray the melted ink to create image.  This technology came from acquisition of Tektronix, and its “Phaser” product line. (but end users are apparently concerned with image quality)
• Impika was founded by Paul Morgavi, who is CEO of the company
  • will report to Jeff Jacobsen, President of Xerox’s Global Graphic Communications division
  • uses piezo crystal print head technology(similar to Epson)(instead of HP’s thermal bubblejet)
  • Up to 28” wide print path
  • up to 1200x1200dpi
  • top speed of 127 meters per minute (rollfed)
  • up to 6 colors
  • optional MICR inks

-       Xerox announced it sold a 770 Digital Color Press and a Color 1000 Press to JMD Colour Scan of Mumbai, India.

-       Toshiba announced that it replaced its President.  Details:

• new president is Hisao Tanaka, 62
• “I will turn Toshiba into a more globalized corporation and solidify its profitability”
• will abandon company’s current approach of emphasizing a few core sectors, and focus instead on expanding overseas markets and developing new divisions
  • candidates for new division are; renewable energy, healthcare and electric vehicles
• “What is important is to draw a new picture by discussing from scratch how things should be done and whether conventional methods are correct.”
• the new president’s tasks will include; “expanding the company’s energy and chipmaking operations, while cutting costs to increase profit”

-       Toshiba’s lawyers argued last week that an expert witness used “shoddy science” during a court case in Oklahoma federal court, in which a Toshiba laptop computer is allegedly to blame for a massive fire that destroyed a man’s home.

-       Toshiba announced it won bid to build a 1600 megawatt nuclear reactor for Fennovoima Power of Finland.

-       Toshiba and Hewlett Packard are being sued in Delaware court for alleged patent infringement, by Maz Encryption Technologies, which is claiming the company is illegally using its data encryption technology.

-       Lexmark announced it won a RFP from Ann Arbor School District of Michigan.  Details:

• includes 103 MFPs
• 39 month lease
• $385,242

-       Canon announced it has agreed to be a sponsor of the Asia Golf Tour.  Cost not announced.

-       Canon launched two high speed desktop scanners, the DR-G1100 and DR-G1130 featuring:

• scans both sides of original at same time
• scans in color or b/w
• 1130 scans up to 130ipm or 65opm
• 1100 scans up to 100ipm or 50opm
• document feeder holds up to 500 originals
• automatic double feed detection
• base MSRPs of $6675 and $9975

-       Canon focused on selling solutions.  Dennis Amorosano, Senior Director of Solutions Marketing, stated; “While we operate in an environment of increase hardware commoditization and declining overall page volumes, this year we expect increased customer demand for solutions that streamline workflows, optimize business processes, connect mobile employees and integrate cloud services.”

-       Canon announced it will diversify into the security camera business.  “The future of IP security lies with intelligent cameras and HD quality images.  We see a huge demand for security products….and by being so strong in the imaging business, foraying into the surveillance camera market was only a natural progression for the company.”; stated Hendrik Verbrugghe, Canon Marketing Director.

-       Lexmark’s Brian Hendersen, said this about solutions:

• “The short term direction of the day, is of course mobile printing and the cloud.  Most vendors are providing solutions, or moving in the direction of being able to provide support for these technologies”
• “Lexmark’s focus will be on software and solutions enabling the MFP to be not a mere commodity, but an enabler of people’s business, so they can more easily operate and accomplish their objectives.”

-       Brother drops color laser printer price even lower?  Brother launched the HL-3000 series of desktop color LED printers.  Details:

• base MSRP of only $249.99 for HL-3140CW and $279.99 for HL-3170CDW
• top speed of 23ppm for HL-3170CDW and 19ppm for HL-3140CW
• 600x2400dpi (interpolated)
• A4 design for letter/legal size paper
• 250 sheet paper tray
• color toner cartridge yield of 2,200 pages (based on 5% coverage per page)
• auto duplex standard on the HL-3170CDW model, but not on the HL-3140DW

-       Another management shakeup at Ricoh.  The company announced that:

• Masamitsu Sakurai will resign as chairman of the board
• Shiro Kondo will move from President and CEO to chairman of the board
• Zenji Miura, currently CFO, will become new President and CEO

-       Heidelberg announced it sold a Linoprint C901 (relabed Ricoh Aficion PRO C901) to Doveton Press of Bristol, England.

-       Xeikon of Belgium announced it sold a Xeikon 6000 production color system to VXP Direktmarketing KG of Germany for direct mail printing.

-       Hewlett Packard announced it sold three Indigo WS6600 production color systems to Geostick of Uithoorn, The Netherlands.

-       Hewlett Packard announced it sold the webOS software it acquired, when it bought out Palm Computing, to LG of Korea, who will use it to make smart HDTVs.

-       Hewlett Packard announced that its Indigo production color systems can be integrated with the XMPie USTORE web-2-print system from Xerox.

-       Info-Market released survey results regarding office color printing:

• 44% do not know how much they pay for color printing
  • 44% are very interested in reducing cost of color printing in they could
  • color printing page volume up 14%
• How much color printing do you do per month?
  • 36% don’t know
  • 17% = more than 20K/mo
  • 9% = 16K-20K/mo
  • 8% = 10K-15K/month
  • 30% = under 10K/month
• What type of machine does your color printing?
  • 77% = color MFP
  • 71% = color laser printer
  • 46% = color inkjet printer
• How is color printing organized?
  • 54% = predominantly large centralized printers or MFPs with few personal printers
  • 25% = only centralized devices
  • 13% = each department
  • 6% = personal printers

-       According to I.T Strategies, production color inkjet systems will experience a 21% annual compound growth in market revenue through 2015.

-       Can a copier rep sell solutions?  “It is not the strongest of the species that survives nor the most intelligent, but the one most responsive to change.”, said Charles Darwin.

-       Nuance (make of eCopy and Equitrac) announced it has lease 28,000 more square feet of office space in Cambridge, MA to accommodate addition of 175 employees.

-       Intellichief LLC announced it won a document management system solution contract from Polaris Industries of Medina, MN for use in accounts payable department.

-       Education vertical study results published by Coleman Parkes Research:

• 88% of those surveyed within educational institutions said the way they work is out of date and prevents them from being as effective and efficient as they could be, which could have a significant impact on their ability to effectively deliver high quality education services
• 89% are being impacted by mobile working, the sector is under pressure to adopt new technologies to support this
• 77% said that while they have access to some of the latest devices their use is being hindered by back end legacy systems, meaning they may not be able to fully embrace mobile technologies like smartphones and tablets to improve document workflows
  • unable to share information effectively on the move, update student records in real time or securely submit information back to the network, resulting in potential duplication of effort and security breaches.
• 73% are investing in new technologies before fully realizing the functionality of existing devices

-       Mobile World Congress published results of study of mobile device customer loyalty:

• 38% are considering leaving their mobile device/smartphone service operator in next 12 months
• 12% have loyalty to protect them from competitive offers
• 67% would switch if monthly usage price increased by 10%
• 85% would switch if there was a privacy breach

-       MaxxVault announced that Aztec Equipment (CT, NY, MA & RI) it now an authorized dealer for its enterprise document management system solutions.

-       KeyMark Inc., a dealer headquartered in Liberty, South Carolina, announced it won contract to supply two solutions to the State of Carolina Housing Department:

• Hyland Software’s OnBase electronic content management
• Kofax Software’s data capture/OCR solution

-       Yahoo Corp.’s Jackie Reses, VP of Human Resources, sent out a memo to all employees, stating that the company is terminating its work from home program, and requiring all employees to report to a Yahoo office:

• “It is critical that we are all present in our offices.  Some of the best decisions and insights come from hallway and cafeteria discussions, meeting new people and impromptu team meetings.”
• Yahoo made it decision after its own internal research revealed that employees who reported to the office were more productive than those working from home.

-       Copier catches fire, and burned down an office in San Gabriel, CA last week, according to Fire Chief Christopher Gray.  No injuries reported.  Brand of copier was not released.

-       According to recent CHIME survey, the average base salary for a hospital CIO is $208,417/year.

-       AllScripts announced it won a Sunrise EHR contract from ResoluteHealth of new Braunfels, Texas.

-       Patient Logic announced a solutions contract from Rockcastle Regional Hosptial of Mount Vernon, KY.

-       Streamline Health Solutions announced it won an AccessAnyWare electronic content management solution contract from PeaceHealth, a large IDN in Oregon, Washington & Alaska, integrated into its Epic EHR system.

-       Ingenious Med announced it won solutions contract from Summit Healthcare Regional Medical Center of Showlow, Arizona.

-       McKesson announced it won contracts fromL

• o   Saint Vincent Health Partners of Bridgeport, CT
• o   Northeast Georgia Health System
• o   Bread of Healing Clinic of Wisconsin won a free EHR as part of McKesson’s “Gives Back” promotion

-       Greenway announced contract from St. Luke’s Cornwall Medical Group of New Yokr

-       Epic announced it won EHR contract from Shands HealthCare at the University of Florida-Gainesville.

-       Hyland Software announced it has validated the integration of its OnBase electronic content management system with Nuance eCopy ShareScan, to improve integration of MFPs with healthcare EHRs.

-       Cerner announced it has acquired PureWellness, which makes a health and wellness platform for corporate wellness programs and insurers.

-       QuadraMed announced it won EHR contract from Avita Health System and Galion Community Hospital of Ohio.

-       InteliChart announced it won contract from Alegent Health of Nebraska.

-       CompTIA released results of doctor’s views on their EHRs:

• o   58% = needs to be easier to use
• o   57% = must be faster
• o   55% = must be designed with needs of doctor in mind
• o   55% = greater interoperability with other systems
• o   45% = need more training

-       Standard Register, which is a large provider of paper forms for the healthcare vertical, gave out information on its last quarter’s financials:

• o   revenue down 11% from $161.4 million to $143.6 million
  • §  healthcare division revenue down 11% to $52.5 million
• o   net loss of $0.2 million

-       HIPAA/Data Security Breaches:

• o   Floyd Healthcare System of Rome, Georgia notified 1,800 patients that their PHIs were exposed when a laptop computer was stolen from an employee’s car.
• o   Iron Horse Bicycle Classic in Durango, CO notified 24 participants that their PHIs were exposed due to a computer hacker.
• o   Central Hudson Gas & Electric of New York notified 110,000 customers that their info was exposed due to a computer hacker.

-       Feds are hiring HIPAA police.  The Department of Health & Human Services, Office for Civil Rights, announced it is hiring full-time “Health Information Privacy Specialists”.

• o   pay range is $89,033 to $136,771 per year salary
• o   part time positions also available
• o   requirements include:
  • §  ability to educate stakeholders about privacy and security requirements
  • §  must have experience in providing oversight and coordination to process and resolve complaints
  • §  must be able to determine compliance
  • §  must be able to enforce regulations

-       Ricoh announced the solutions they will be displaying in the company’s upcoming HIMSS show booth in New Orleans, LA:

• o   Drawings for Apple iPads daily
• o   Health Information Management (HIM) Workflow Solution
  • §  relabeled DocuWare of Germany electronic content management system
• o   Pharmacy Order Manager Solution
  • §  relabeled DocuScripts electronic prescription software from DocuWare of Germany
• o   Healthcare Forms Management Solution
• o   Point of Care Data Capture Solution
  • §  badge scanned with a Ricoh G700SE wireless camera
  • §  picture taken by camera and linked to meta data
  • §  data is sent to EHR wirelessly
  • §  patient then receives personalized wrist band
• o   New Ricoh VP of Healthcare is Patrick Braun
  • §  Director of Strategic Marketing is David Winckler
  • §  National Director of Healthcare Solutions is Dennis Hicks
  • §  Senior Manager of Healthcare Marketing is Mike Campana

-       American Journal of Infection Control released results of study:

• o   70% of infection preventionists have access to EHRs
• o   20% are involved in selection and implementation of EHRs
• o   50% are unaware of their organization’s involvement in data exchange

-       ScImage of Los Altos, CA announced it won a clinical data management solution contract from Tucson Medical Center of Arizona, integrated with its Epic EHR.

The post MFP Industry Notes appeared first on Copitex Business Machines.

• 51ppm and 40ppm top speeds respectively
• 4 tandem OPC drum design
• polymerized toner technology
• replaces the CLX-8540ND and CLX-8540NX
• Base MSRPs of $8340 and $6948
• light gray plastic exterior with black accents
• maximum duty cycle of 200K/month
  • recommended volume of 7K/month
• toner yields of 20,000 pages each, based on 5% coverage per page
  • drums have yield of 40,000 pages
• document feeder holds up to 100 originals
  • scans both sides of original at same time
  • top speed of 35opm
• $367 for fax board
• 7” color touch screen LCD control panel
• comes standard with 520 sheet paper drawer and 100 sheet bypass
  • $817 for second 520 sheet drawer
  • $1101 for three more paper drawers
• $1130 for stapling finisher
• built-in print controller
  • 1GHz processor
  • 1GB RAM
  • 320GB hard drive
  • 10/100/1000BaseT & USB ports standard
  • PCL & PostScript print drivers
  • scan to hard drive/USB/email/FTP/SMB

-       Samsung announced that it signed up RJ Young Co., one of Canon’s largest independent dealers in the U.S., to be authorized to sell its line of digital b/w and color copiers.

• RJ Young is headquartered in Nashville, TN
• has 18 locations across 5 states
• 400 employees
• COO is Hunter McCarthy

-       Samsung announced that it signed up Modern Office Methods (MoM), one of Ricoh/Lanier’s largest independent dealers in the U.S., to be authorized to sell its line of digital b/w and color copiers:

• Steve Bandy is Senior VP
• Kevin McCarthy is President and CEO
• also authorized to sell Canon
• headquartered in Cincinnati, Ohio
• also has locations in Zanesville, Columbus and Dayton, Ohio

-       Samsung now shipping two new A3 color MFPs, the CLX-9252NZ and CLX-9352NA featuring:

• top speeds of 25ppm and 35ppm respectively
• 4 tandem OPC drum design
• polymerized toner technology
• 8.9” touchscreen color LCD control panel
• 39 second warmup time
• 120K/mo to 150K/mo max duty cycles
• weighs 241lbs.
• document feeder holds up to 100 originals
  • does NOT scan both sides of original at same time
• 600x600dpi output resolution
  • top speed prints at 2 bits per pixel
  • slower speed at 4 bits per pixel
• optional 600dpi fax board
• comes standard with 520 sheet paper drawer and 100 sheet bypass
  • maximum paper capacity with options of 3,140 sheets
  • supports banner printing up to 47.2”
• Finishing options include stapling finisher or booklet making finisher
  • hole punch option
• built-in print controller
  • 1GHz processor
  • 10/100/1000BaseT and USB ports
  • 1.5GB RAM
  • 320GB hard drive with data security kit standard
  • PCL and PostScript print drivers standard
  • scan to email/TWAIN/
• Also launched were the SCX-8230NA (30ppm) and SCX-8240NA (40ppm), which are A3 b/w MFPs, based on similar platform as color models above.

-       EFI announced it won the “2012-2013 International Print Technology Award” from Deutscher Drucker for its Digital StoreFront, Pace, PrintSmith, Monarch and Radius software.

-       EFI announced that the Gordon Flesch Company, a large multistate Canon dealer headquartered in Madison, WI, has received EFI Fiery Professional Certification.

• VP of Sales is Kelly Moran

-       EFI’s Fiery FS100 Pro color server earned a “Perfect” score from the Flemish Innovation Center for Graphic Communication, based on results of multiple tests of color print samples.

-       Kyocera (aka Kyoto Ceramic Company of Japan) announced changes to management:

• Tetsuo Kuba is now Chairman
• Tatsumi Maeda is now Vice Chairman
• Gogo Yamaguchi is now President
• Makoto Kawamura has resigned

-       Toshiba to replace its president?  According to Reuters News Service:

• Toshiba will replace current president Norio Sasaki with current Senior Executive VP, Hisao Tanaka, who has served in Purchasing Dept. and PC divisions.
• Sasaki led the company’s growth into nuclear energy plants, including sizeable acquisitions

-       Canon now shipping the new imageRUNNER ADVANCE C2225 and C2230 color A3 MFP featuring:

• 25ppm and 30ppm top speed respectively
• replaces the C2020 and C2030 models
• Base MSRPs of $6615 and $9660
• 4 tandem OPC drum design
• uses Canon’s pQ polymerized toner
  • optional 101 key keyboard is $110 but requires $250 worktable
• 7” color touchscreen LCD display
• unlike all other imageRUNNER ADVANCE models, instead of a “cashmere beige” colored plastic exterior, these two models are light gray
• document feeder holds up to 50 originals and scan up to 51opm
  • does NOT scan both sides of original at same time
• comes standard with 1,170 sheet paper supply
  • comes standard with 500 and 520 sheet paper drawers and 100 sheet bypass
  • maximum paper supply with options is 2,270 sheets
    • $1523 for two 550 sheet drawers
    • $200 for envelope feeder kit
    • up to 12”x18” paper handling
• Finishing options include:
  • $2835 for floor standing, 50 sheet stapling finisher
  • $4200 for booklet finisher, up to 16 sheet booklets
  • $1523 for inner finisher with 50 sheet stapling
• black toner yield of 23,000 pages based on 5% coverage
  • color toners yield 19,000 pages each based on 5% coverage
• $840 for fax board, with 2^nd line for $525
• built-in print controller
  • uses Advanced imageCHIP System Architecture
  • like other models, Canon refuses to publish speed of processor
  • $240 for web access software kit
  • 2GB RAM
  • 80GB hard drive, includes erase feature
    • $341 for encryption kit
    • $1050 for removable hard drive kit
  • 10/100/1000BaseT & USB ports standard
    • $260 for Silex WiFi
  • $630 for extra memory, but requires $210 dual USB port kit
  • PDF, XPS print drivers are $$578
    • PCL print driver is $840
    • PostScript print driver is $1260
  • $473 for encrypted secure print kit
  • $840 for barcode print kit
  • $1050 for secure watermark kit
  • includes scan to email/SMB/FTP/WebDAV
    • $1155 for Universal Send Advance Features Set
      • trace and smooth PDF
      • Adobe Reader extensions
      • Office Open XML support
      • $945 for scan to encrypted PDF
      • $1050 for PDF digital device signatures
  • comes standard with OCR kit for scan to searchable PDF

-       Canon launched the “MREAL System”, featuring:

• Mixed Reality, showing virtual objects with the real world, at full scale and in 3D
• custom development for customers in manufacturing, automotive, construction, aerospace, medical, defense and entertainment verticals
• can examine, modify, manipulate, discuss, analyze or present designs
• system consists of a head-mounted display (HM-A1) and MP-100 software
  • HM-A1 includes two video cameras, located in front of each eye
  • pricing not announced

-       Canon announced it won the “2013 Solutions Line of the Year Award” from Buyers Labs Inc. for its uniFLOW software.

• sourced from NT-ware Inc. of Germany
  • Founded in1998 by Karsten Huster
  • has offices in Germany, Babylon, NY and Singapore
  • has total of 80 employees

-       Canon announced that it will start moving into its new North American headquarters building in Melville, NY:

• cost of $500 million to build
• company received $100 million in government aid
• 700 employees move in this week, with another 600 moving in April
• 668,000 square feet of space

-       Canon announced the new “Preferred Accounts Program” for its wide format printer customers featuring:

• Large Format Fleet Assessment, a data-driven, automated assessment of existing fleet with analysis tools to identify cost savings and optimization opportunities
• Large Format Fleet Monitoring to monitor usage of large format devices, copy, print and scan activity
• Enterprise Wide Service Reporting to identify ongoing equipment and service activity
• Ongoing Assessment and Change Management provides real-time data about utilization of devices

-       Lexmark announced that its study revealed that the average life of a laser printer should be 48 months, based on increasing device failure rates due to heavy use and wearing mechanics.

-       Lexmark announced it won a Perceptive imageNOW electronic content management (ECM) solution and manage print services contract from Juicy Couture, which runs 100 women’s clothing stores in the U.S.

-       Lexmark announced that the Walt Disney Company won a 2012 Huntington Bank Innovation Award for its accounts payable automation system, which is powered by Lexmark’s Perceptive Intelligent Capture solution.

-       Lexmark’s Jeff Metze, Industry Manager for Education, stated that the visitors to Lexmark’s booth at the recent Educational Technology Conference in Orlando, FL were most interested in:

• printing from mobile devices
• output management and control

-       Kodak claims that it fulfilled an order for 40+ DigiMaster production b/w systems in just 90 days, built and shipped within Q4 of 2012.

-       More bad financial news for Sharp.  According to Reuters News Service:

• Hon Hai Precision (aka Foxconn) of Taiwan has decided not to invest money into Sharp, as Sharp would not give up executive control to Hon Hai.
• This means that Sharp will have to work with its main lenders to draw up a business plan to convince shareholders and creditors that Sharp can survive its ongoing difficulties with debt.
• “We cannot make a plan based on something that is uncertain.  For us, it’s over.”, said a banking source who declined to be identified.

-       Ricoh gave out more information on its latest restructuring:

• o   dealer sales now account for 34% of total sales in the U.S., and goal is to grow to 40% by end of 2013
• o   has 4 regions in wholesale dealer support division, each run by a VP
• o   dealer production print support team of 6 covering U.S.
• o   On direct branch side, employs 190 production print specialists in U.S.

-       Ricoh announced it won a managed print services contract from the University of Northern Iowa.

-       Ricoh announced it sold an InfoPrint 5000 production color inkjet system to Pinnacle Data Systems of Birmingham, Alabama, running a volume of 8 million/month.

-       Ricoh loses court case involving its acquisition of Danka Europe:

• lost its appeal for a larger share of the cash proceeds from the 2009 wind-up of Danka
• Danka Europe was acquired by Ricoh in 2007
• Danka entered voluntary liquidation in 2009 after it sold its US operations to Konica Minolta
• Ricoh was to be paid, according to English court ruling in 3/2013, but Ricoh disputed the amount it was offered.
• All 3 judges in the Court of Appeal ruled that Ricoh had no grounds to expect a larger payout.

-       Xerox announced it will launch in 3^rd quarter, the Color 8250 Production Press.  Details:

• is based on Xerox iGen4
• top speed of 138ppm
• cut sheet design
• up to 2 million/month duty cycle
• optional rollfeed

-       Hewlett Packard reported results of its 1^st quarter financials:

• net income down 16% to $1.2 billion
• total revenue down 6% to $28.4 billion
• is planning on getting rid of 27,000 employees by end of 2014 to reduce costs by $3.5 billion/year
• planning on next CEO coming from within company
• printer/MFP division margins up 3.9%
  • total printer unit shipment volume down 11%
  • commercial printer revenue down 9%

-       Hewlett Packard announced that it supported Ghanaian police in intercepting 20,000 fake printer cartridges, that were going to be sold as HP genuine supplies for HP printers and MFPs.

-       Hewlett Packard announced it sold an Indigo 7600 production color system to Hagadone, a printshop in Honolulu, Hawaii.

-       Hewlett Packard announced that 12 of its Indigo division employees received the Electronic Document Professional (EDP) certification from Xplor International.

-       Hewlett Packard is planning on re-entering the tablet PC market, launching the “Slate7”, which is based on Google Android operating system, has 7” color touchscreen LCD, for $169, according to several reports.

-       Another group buying copier dealers? Apogee Corporation announced:

• founded in London, England in 2003
• has now acquired a total of 17 copier dealers in England
• In 2/2010, LMS Capital invested $11.8 million in Apogee to fund more acquisitions
• 2012 total sales of $110 million
• authorized for Canon, Ricoh, Toshiba and Samsung
• branched out into telecom and managed IT services
• plants to expand into Switzerland, Germany, Spain, France and Italy

-       The other copier dealer acquisition group based in England, Danwood, was forced to restate its financials:

• was originally recognizing 100% of equipment related revenue up front on some 674 managed print services rental contract since 2004
• forced to go back and spread the hardware revenue over the life of the MPS contract
• had to reduce previously reported revenue for 2005 through 2010 by $83 million
• had to report a loss in excess of $120 million from 2010 and 2011

-       Westbrook Technologies, maker of Fortis electronic content management software, announced:

• new VP of Sales is Peter Ransome
• CEO is Einar Kaukeland
• now has 24,000 customers
• sales up 14%
• FortisBlue is web-based app
• will be launching new module aimed at healthcare vertical
• has 53 resellers in the U.S., but most of sales come from Ricoh branches (legacy IKON)
• will be conducting seminars across the U.S., entitled; “Synergy 2013”

-       According to article in the New York Times newspaper, sales of fax machines are still booming in Japan:

• in 2012, Japanese households purchased 1.7 million of old-style thermal paper roll fax machines
• in contrast, the Smithsonian Museum in the U.S. is adding two fax machines to its historical collection
• Japanese Cabinet Office reports that 100% of businesses and 45% of private homes still have fax machines
• Banks are using fax machines, as customers are worried about safety of the personal information if they were to use online banking

-       Applied Imaging, a Ricoh/Kyocera dealer in Michigan, announced it won a managed print services contract from Orthopaedic Associates of Michigan

• also announced that it has acquired Michigan Business Systems, a local competitor.

-       More info on Notable Solutions Inc. (NSi) acquisition of the output management solutions part of Barr Systems:

• Barr was founded in 1978 as a maker of software for the lumber industry
• In 1980, branched out into a print server that connects, routes and converts AFP, IPDS, Metacode and related legacy datastreams into PostScript
• In 2008, launched the Enterprise Output Management (EOM) division, to manage output of printers and MFPs, which is division being acquired by NSi
• two of Barr’s largest installations are U.S. Social Security Administration and R.R. Donnelley
• Details on Barr EOM, now known as NSI Output Manager:
  • scalable Windows server application
  • utilizes an SQL database
  • Windows-based administrative console
  • Windows or web-based interface
  • embedded MFP pull printing
  • based on concept of document sources and document destinations
    • sources can be PC print queues, mainframe apps, existing files or folders, incoming email, or scanned images from scanner or MFP
    • Destinations can be any kind of printer or MFP, or electronic information delivery via email or the web
  • supports programmable and ad hoc rules, actions and process that define workflows
  • job splitting, format conversion, VDP, load balancing, failover and scheduling
  • usage reporting
  • MSRP of $4995 for core server
    • additional charge for console for user
    • $1995 to $7995 for various document sources, destinations, and transformation/modification tools
• NSi will stop selling YSoft SafeQ (HQ in Czechoslovakia) output management solutions, but will continue to support
• Gabriel Schwartzman, CEO of Barr, is now VP of Output Management for NSi.
  • He will lead 20 employees in new office in Gainesville, Florida

-       AIIM (Association for Image and Information Management) released survey results:

• only 23% of organizations using Microsoft SharePoint are using 3^rd party scanning and capture software
• only 15% are doing any forms processing
  • 20% are completely satisfied that their needs are being met

-       AIIM stated it is expecting record attendance for its annual conference in March at Hyatt Regency New Orleans, providing evidence of growing usage of document management systems (DMS) and electronic content management systems (ECM).

-       ReadSoft of Sweden, maker of document capture and account payable software solutions, announced:

• revenue last quarter up 22%
• software license sales up 25%
• North American president is Bob Fresneda
• CEO is Per Akerberg
• U.S. sales up 30%
• total annual revenue of $121 million

-       Kofax of Irvine, CA, maker of document capture solution software, reported info on its last quarter:

• 9% decline in revenue
• 25% decrease in software license sales
• CEO is Reynolds Bish
• last half revenue of $123.8 million

-       Papercut of Melbourne, Australia, which makes cost recovery solution software that competes against Nuance Equitrac and Pharos, announced:

• it now has 3 employees to support customers in the U.S., working in office in Portland, Oregon
• charges license fees by user, not by server
• supports PCL and PostScript print drivers, but not XPS
• support via email is free, but phone support is part of optional annual support

-       ABBYY of Russia, maker of OCR software and document capture solutions, announced:

• started in 1989 making software to translate Russian into English
• In 1993, launched FineReader OCR software
• 1,200 employees worldwide
• has 30,000 million users of its software worldwide
• other products include:
  • PDF Transformer
  • FlexiCapture
  • Recognition Server
  • Invoice Reader
• has 5 channel support managers covering U.S. and Mexico
• largest reseller is Xerox (including Global locations)

-       OCR Lawsuit update:

• 1/16/2013 marked the 5^th anniversary of the patent infringement lawsuit filed by Nuance against its OCR (optical character recognition) solution competitors, including ABBYY of Russia
• lawsuit is still working its way through U.S. District Court
• at issue are 8 OCR patents issued between 1992 and 2004
• patents were issued to Caere, Palantir and ScanSoft, all of which were acquired by Nuance

-       Adobe announced results of survey of tablet computer users:

• 55% of tablet users use device to purchase products and services
  • 28% of smartphone users use their device for purchasing
• 25% who don’t shop now on mobile devices, plan on using mobile apps to shop in 2013
• Most influence over mobile purchasing decisions comes from:
  • Friend = 88%
  • emails from company = 71%
  • online ads = 68%
  • Facebook = 52%

-       Foxconn (aka Hon Hai Precision), according to Nikkei News Service of Japan, is “freezing expansion plans” at the main plant in China, due to decline in Apple iPhone 5 sales.

-       SafeNet announced result of survey:

• 35% of security professional in the U.S. are not confident they are using the right data security technologies
• 59% said their data would not be safe during a breach
• 65% expect to suffer a data breach in next 3 years
• 31% acknowledge they suffered a breach in past
• 95% maintained or increased spending on data security
• 51% feel that they are not spending enough on security
• 19% are confident in ability to protect their organizations from breach

-       Sage Group announced it is selling off its ACT! and SalesLogix software division to Swiftpage for $101.2 million.

-       First To File Inc. of San Mateo, CA, maker of document management solutions, announced it was acquired by CPA Global.

• First To File founded by James Bergeron
• also has office in Boise, Idaho
• CPA Global CEO, Peter Sewell stated; “There is a clear trend within the IP community to move from paper to electronic document storage, driven by technological advances and changing business practices, as well as cost and sustainability considerations.”

-       InfoTrends announced the top 10 trends for printing industry in 2013:

• digital color printing will increase from $29.6 billion to $39.5 billion by 2016
• digital wide format printing will continue its 7% CAGR
• inkjet will accelerate migration from offset to digital
• enhanced substrates will drive digital, including rugged synthetics, pressure sensitive stocks, specialty media, pre-scored, ready-to-print dimensional stock, new photobook media
• web-to-print will manage marketing supply chains
• 54% of business-to-business firms will increase its spending on content marketing
• hyper-personalization drives digital print, like direct mailers with personalized map directions and printed materials with PURLs linked to preapproved applications
• trigger-based marketing meets customer preferences
• mobile marketing will change communications using QR codes
• direct mail and social media converge

-       Struggling office supply retailers, Office Depot and OfficeMax, are reportedly in merger talks, and may sell off their stores in Mexico to Grupo Gigante for $700 million.

-       Alliance Franchise Brands LLC was formed, which now includes the following print-for-pay franchise locations:

• Allegra
• Insty-Prints
• American Speedy
• Signs Now
• Signs by Tomorrow
• Image360
• CEO is Mike Marcantonio

-       Copier hard drives get bad press again.  WTOV, Channel 9 NBC News of Ohio ran a “TARGET9” investigation report on 2/20 informing viewers of the danger of copies of all information copied, printed, scanned or emailed by the copier being stored on the hard drive.

• “It’s got lawyers’ information and doctors’ information on it.”
• “It’s all got to be taken care of properly.”
• “I’m going to have to have them stop copying my information then.”
• “It will definitely change the way I see the copy machines.”
• It was April, 2010, when Katie Couric ran a report on copier hard drives on her CBS Evening News program that garnered nationwide attention.

-       Black Book Rankings releases survey showing some dissatisfaction with EHRs:

• 17% of practices are considering switching their EHRs by end of 2013
  • 80% say EHRs do not meet their needs
  • 77% say design was ill-matched to their practice specialty
  • 44% say vendor is unresponsive

-       Allscripts announced it won a Sunrise EHR contract from Phoenix Children’ Hospital of Arizona.

-       Allscripts fending off a number of lawsuits from disgruntled customers:

• o   4 physician practices (2 Florida pain clinics, 1 Missouri pain clinic and 1 Alabama family practitioner) became plaintiffs claiming; “an expensive, but defective EHR software product” that is “buggy”
• o   “The product never worked well, and after 4 years in the face of mounting complaints and market pressures to resolve the issues or provide refunds, Allscripts made the decision to discontinue the marketing and sale of MyWay”
• o   “The learning curve frankly cost me more than the program because we lost money through our decreased ability to see patients”
• o   “Allscripts made public, fraudulent statements throughout 2011 about how well the integration of various software programs, including the MyWay software, was proceeding (in meeting meaningful-use requirements) without every acknowledging known problems with the software.”
• o   “They lied to me to get me to buy the program, and then once we bought it, it didn’t work as promised.”
• o   “Now they’ve sunset it so it’s never going to work.”
• o   “Nothing about it was as advertised.”

-       AllScripts announced a restructuring to reduce costs:

• o   4^th quarter net loss of $24.3 million
• o   total revenues down to $350.9 million from $388.2 million
• o   will close 12 offices and 1 warehouse
  • §  $10 million in employee severance
  • §  $16 million in relocation expenses
  • §  $3 million in lease exits

-       According to some industry analysts, Cerner and McKesson are considering making their EHR patient data exchange interoperable, in order to better compete against industry juggernaut, Epic.

-       IBML announced it won a contract to supply high speed desktop scanners to Baptist Health IDN of South Florida, bundled with ECM from CGI Group.

-       The Economist Intelligence Unit released results of study:

• o   92.5% of healthcare executives have become more reliant on technology during last 3 years
• o   70% believe technology has made their employees more creative
• o   35% say a computer error has cost their organization money on at least one occasion in last 6 months
• o   36% say that diagnosis of patient conditions is critical area for human intuition to prevail
  • §  32% say that development of new treatments and medicines is a critical area for human intuition will prevail
• o   5% believe that healthcare professionals should be spending time managing patient records
  • §  8% say their time should be spent improving administrative processes
• o   65% believe that technology can deliver efficiency gains
• o   38% admit that different systems across their organizations are not connected to each other
• o   78% acknowledge that technology in isolation delivers little or no value

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Ramsey, NJ – February 11, 2013 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that it has been awarded first place in the 2013 Brand Keys Customer Loyalty Engagement Index® (CLEI) in the “MFP Office Copier” category for the sixth consecutive year. New York-based marketing consultancy Brand Keys publishes its annual Customer Loyalty Engagement Index to determine how different brands rank in customer loyalty according to 39,000 Americans surveyed. The 2013 Index examined customers’ relationships with brands in 54 product categories.

The Brand Keys methodology, which considers several key competitors, asked customers to characterize their ideal product in the MFP Office Copier category, setting the standard for excellence. The 2013 Brand Keys research once again identified Konica Minolta as a leading brand for customer loyalty in the “MFP Office Copier” category when measured against the “Ideal” office copier.

“The Brand Keys recognition continues to be among the most highly valued for us as we are committed to ensuring customers can count on Konica Minolta for innovative and reliable document management solutions,” says Kevin Kern, senior vice president, Marketing, Konica Minolta Business Solutions U.S.A., Inc. “We are proud to be among the most distinguished in our industry and we look forward to continuing this success in the years to come.”

“We offer our congratulations to Konica Minolta again this year. They’ve continued to build their brand, and to meaningfully differentiate themselves in the marketplace. Their success in the B2B sector is based entirely on their success in creating real levels of emotional engagement between their brand and the customer, an increasingly more difficult proposition,” says Robert Passikoff, founder and president, Brand Keys.

Click here for the full results of the 2013 Brand Keys Customer Loyalty Engagement Index.

About Konica Minolta

Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. For the fifth consecutive year, Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys.  BLI has named Konica Minolta as a 2013 “A3 MFP Line of the Year” award recipient for the third consecutive year. In 2012, Konica Minolta also received BLI’s “Document Imaging Solutions Line of the Year” recognition for the company’s award-winning line of bizhub MFPs.  For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.

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